Utah Traffic Signal Operations Website Educates Public and Partners
Item #: 20260037
Item #: 20260037
CONTACTS
Implementing Organization: Traffic Management Division
Implementation Lead: Michael Blanchette
Development Team: Michael Blanchette, Mark Taylor, Aimee Loudenslager, UDOT Communications, Salt Lake City Traffic
Article Written By: Michael Blanchette
Innovation Team Coordinator: Winston Inoway
STATUS
Implementation Date: February 19, 2026
Adoption Status: Fully Implemented
Adoptability Note: Are there other topics that could be communicated effectively with a website?
APPLIES TO
Topic: Communication
Organization(s): Central Maintenance / Facilities Management, Communication, Data Technology & Analytics, Performance and Asset Management, Planning, Region 1, Region 2, Region 3, Region 4, Right of Way, Risk Management, Strategic Technologies, Traffic and Safety, Traffic Management Division
Job Role(s): Executive Leadership, Information Specialist, Program Director, Program Manager, Program Specialist, Roadway Operations / IMT, ROW / Permits
Tags: Active transportation, highway transportation, public transit, infrastructure preservation, labor costs, labor productivity, use charges, employee empowerment, job satisfaction, occupational safety, political factors, crashes, injuries, economic benefits, expenses, expenditures, urban development, value of life, value of time, , education and training, communications > public relations ( PR ), education and training ( employee development ), governance > auditing, policy making, procedures, compliance, law, ( legal ), information technology >> software, networks, automated highways, connected vehicles, ( data visualization ), intelligent transport systems ( ITS ), LiDAR, data science, asset management, design, highway operations, ( traffic operations ), inspection, maintenance, project management, pedestrian safety, railroad safety, traffic safety > highway safety, trucking safety, transit safety, vehicle safety, vulnerable road users, , , environmental quality > pollution > air, noise, public opinion, quality of life, value capture, ( connected communities )
This resource was developed to bridge a critical communication gap identified through frequent public engagement and the processing of service requests (Click N Fix). It became evident that a significant portion of the public lacks a clear understanding of modern traffic signal operations and the proactive measures taken to optimize regional traffic flow.
To address this, Mike Blanchette designed a comprehensive public-facing digital platform that serves as both an educational hub and a transparency tool. The site clarifies complex signal timing solutions and highlights our integration of cutting-edge infrastructure technology.
Key areas of focus include:
● Operational Safety: Guidance on specialized signal indications, such as Flashing Yellow Arrows (FYA), to improve driver comprehension and intersection safety.
● Next-Gen Detection: Insights into the transition toward LiDAR technology for high-precision vehicle and pedestrian detection.
● Infrastructure Resilience: Overviews of hardware enhancements, such as traffic signal heat tape, designed to maintain visibility and operations during inclement weather.
● Innovation & Connectivity: Explanations of Connected Vehicle (V2X) technology and how UDOT leverages real-time data to enhance roadway efficiency for all users.
By providing this accessible information, the resource hopefully reduces the volume of routine inquiries and fosters public confidence in our commitment to leveraging technology for a safer, more efficient transportation network. The hope is to also educate Utah’s public and help evolve the collective understanding of various facets of traffic signal operations.
Since its inception, the resource has gained significant traction across both municipal and state-level channels. Following a collaborative review, Salt Lake City integrated additional localized content and has since facilitated further distribution among regional partners.
The platform’s impact is evidenced by its broad adoption:
● Internal Integration: The resource is now officially hosted on the UDOT website, serving as a primary educational tool for staff.
● Public Engagement: It is actively utilized as a standard reference for responding to public inquiries, providing residents with technical clarity on complex traffic issues.
● Regional Reach: While formal metrics are still being aggregated, the resource is experiencing organic, widespread adoption across various jurisdictions statewide.
By standardizing the information shared with the public, this resource ensures a consistent message regarding UDOT’s technological initiatives while proactively managing public expectations.
To ensure long-term utility, the platform is designed as a dynamic resource that will undergo continuous updates to reflect the rapid evolution of transportation technology and its expanding implementation throughout Utah.
Moving forward, the strategic objectives include:
● Iterative Development: Regular content audits to integrate emerging advancements in smart infrastructure and traffic management.
● Centralized Knowledge Base: Maintaining a "living document" that serves as a definitive reference point for both the general public and municipal stakeholders.
● Scalability: Adapting the resource to address new operational challenges as usage grows statewide
By maintaining this proactive approach, the resource remains a reliable, up-to-date authority on how UDOT leverages innovation to enhance the safety and efficiency of our roadways.
Estimated Cost Savings in the First Year (FY YYYY): $NN,NNN [or Anticipated break-even by MMM, YYYY (N years, N months)]
Cost Avoidance: $N,NNN over NN years (MMM D, YYYY - MMM D, YYYY)*
Labor Avoidance: NNN hours annually*
Benefit/Cost Ratio: BB:1
*Cost and labor avoidance are the average benefits, net of initial and ongoing expenses, projected over the expected life of the innovation. See details.