Team of Experts Restores Lake Powell Ferry Service
Item #: 20250035
Item #: 20250035
CONTACTS
Implementing Organization: Equipment Operations
Implementation Lead: Lyle Banks
Development Team:
Troy Starley (Equipment Manager, Equipment Operations)
Lyle Banks (Region Four Fleet Manager)
Grant Bastian (Richfield Shop Supervisor)
Jason Spencer (Cedar Shop Supervisor)
Dane Sorenson (Richfield Shop)
Anthony Lumbardie (Salt Lake Welding Shop Supervisor)
Helaman Tait (Price Shop)
Ron Grundy (Cedar Shop)
Randall Carter (Cedar Shop)
Jason Keele (Cedar Shop)
Article Written By: Quinten Klingonsmith, based on the full story by Troy Starley
Innovation Council Liaison: Quinten Klingonsmith
Innovation Team Coordinator: Quinten Klingonsmith
STATUS
Implementation Date: September 9, 2024
Adoption Status: Fully Implemented
Adoptability Note: How can you draw on the talent, expertise, and resources available across the department to find innovative solutions to your challenges?
APPLIES TO
Topic: Management Practices
Organization(s): UDOT (all), Central Maintenance / Facilities Management, Equipment Operations, Region 1, Region 2, Region 3, Region 4
Job Role(s): Executive Leadership, Mechanics / Equipment, Program Director, Program Manager, Roadway Operations / IMT, Transportation Technician
Tags: highway transportation, water transportation, capital productivity, infrastructure preservation, labor productivity, revenues, employee empowerment, job satisfaction, political factors, economic benefits, expenses, expenditures, value of time, ( process improvement ), leadership, equipment, ferry, outdrive, shaft, mechanic, repair, crane, Lake Powell, quality of life, user benefits, ( connected communities )
The Charles Hall Ferry at Lake Powell hit an underwater obstruction and was stranded at Halls Crossing. The ferry needed to be repaired quickly to restore this crucial service and spare the traveling public a 145-mile detour.
An innovative approach was needed to overcome the following challenges:
Remote location
Availability of parts
Size of the outboard motor requiring repair
Complexity of and unfamiliarity with the repair
A group of six mechanics with a wide range of expertise was quickly assembled from Price, Cedar City, Richfield, and Salt Lake City. Due to the remote location, it was not an option to run back and forth to the nearest shop or supply house for tools or parts, so they brought a crane, trailer, and any tools that might be needed. In extreme heat, the team detached the 8,000 lb outdrive and hoisted it out of the ferry and onto the trailer for transport to UDOT’s mechanic shop in Cedar City.
After tearing down the unfamiliar outdrive, they determined that the shaft was bent and would need to be repaired or replaced.
Ordering a new shaft would take months. To ensure the fastest possible turnaround, the team divided into three groups and worked simultaneously. One team investigated sending the bent shaft to a local machine shop for straightening, another team traveled to Salt Lake to source parts and seek other machine shops that may be able to straighten the shaft, and a third team started disassembly and preparations for reinstalling the new shaft.
To save travel time once the repairs were complete, they had the ferry moved to the Bullfrog side of the lake.
Within a few weeks, the team reassembled in Cedar City with all the required parts and straightened shaft. They had to design and build custom tools to reassemble the outdrive. After many hours, the repairs were complete, and the outdrive was reinstalled on the ferry.
Parts for future repairs were ordered in case this ever happened again.
By pulling together a team with diverse expertise and resources and working on tasks in parallel, the team successfully fabricated specialized tools, overcame parts shortages, and worked efficiently in extreme conditions to get the ferry back in service within a few weeks, minimizing downtime.
Lake Powell Ferry Crossing (UDOT webpage)
Photo: Courtesy of Navajo Times - Photographer: Leigh T. Jimmie
Cost Avoidance: $74,918 (the value of the time saved by travelers who avoided the detour in September and October that would have occurred had they not repaired the ferry and had to wait for parts.)
Benefit/Cost Ratio: 4:1
*Benefits are estimated net of initial and ongoing expenses. Savings are averaged over the expected benefit life of the innovation. See details.