Innovation Submission Forms and Processes

Item #: 20230020

CONTACTS


STATUS

How can you use Google Forms to improve your process by gathering information in a standardized format?

APPLIES TO

PROBLEM

The Innovation Team built their own system to store, search, manage and display innovations. For this system to function, data collected about each innovation needed to be consistent and formatted correctly.

CHANGE

The innovation submission process was redesigned. UDOT employees submit innovations using a new Google Form designed for the new system. After reviewing and collecting any additional information, a member of the Innovation Team inputs the innovation into the new system using two other Google Forms that walk them through the process.

The process is documented and step by step instructions are provided within the procedure as well as within the Google Forms.

RESULT

Information placed into the new innovation system is formatted correctly, complete, and standardized. This allows it to be searched and reported on. These enhancements benefit UDOT by making it easier to share and learn from each other's innovative practices.

The new submission process takes longer for authors and the innovation team to initially gather and input information. However, a considerable amount of time is saved on the backend because the data is more complete and the team has to chase down fewer details.

The new system is able to provide greater search and reporting functionality because additional information and tags are required. Without the new forms, this process would take longer and be fraught with error.

IMPACT

BETTER MOBILITY

GOOD HEALTH

CONNECTED COMMUNITIES

STRONG ECONOMY

EFFICIENCIES*

*Benefits are estimated net of initial and ongoing expenses. Savings are averaged over the expected benefit life of the innovation. See details.