This method retrieves a claims (callouts) for the specified account and reference number.
This API needs external user to authenticate.
Success Response Content
Example JSON:
{
"validationErrors": [],
"result": {
"claimBean": {
"name": "Air Conditioning • Family Suite",
"description": "Adhoc Job Template",
"referenceNumber": "WO-00000004",
"state": "NEW",
"date": "2009-01-01T00:00:02.000",
"creationTime": "2009-01-01T00:00:02.000",
"documents": [
{
"documentSummary": {
"description": "Attachment 1 for Request WO-00000004",
"fileName": "20171013_082947.jpg",
"fileExtension": "jpg",
"creationDateTime": "2017-11-21T11:34:21.000",
"lastUpdateDateTime": "2017-11-21T11:34:21.000",
"uploaderLoginId": "user@example.com",
"location": {
"referenceNumber": "00000351",
"url": "/document/00000351",
"fileLink": "http://localhost:57985/private/633bed75-c9b2-4d76-9b68-b2e0375d5a0e"
},
"documentType": "PHOTO",
"uploaderActorType": "CUSTOMER"
}
}
],
"comments": [
{
"update": {
"comment": "test comment",
"creator": {
"actorType": "SYSTEM"
},
"creationDateTime": "2017-11-21T11:31:25.000",
"requestState": "NEW",
"type": "CONVERSATION_ADDED"
}
}
],
"documentsCount": 1,
"commentsCount": 1,
"type": "ACTIVE"
}
}
}
Field Descriptions