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Bachelor of Education Studies
For processing of TOR and Other Documents, requests for documents are done through Online Request for Document System (ORDS). For the complete list of documents available for request, kindly refer to this link.
Note:
The ORDS is accessible through the Students Portal; login to the Student Portal is required.
Status of requests can be viewed in the ORDS.
The Office of the University Registrar does not accept requests made through phone calls or emails.
Process:
A. Transcript of Records (TOR) is released by the Office of the University Registrar upon the student’s completion of a program, or if the student intends to transfer or discontinue his/her program of study in the university. An approved university clearance and proof of payment is a requisite in the issuance of the document.
Official transcript of records from the student’s previous degree/s that are submitted to the University as part of the admission requirement for a degree program becomes part of the UPOU TOR, and are issued as certified true copies of the original.
B. Certifications - various types of certification are issued by the OUR (see list in the ORDS request form). Since a copy of TOR cannot be issued partially for continuing students, True of Copy of Grades or Certification of Units Earned may be requested in place of a TOR.
C. An approved university clearance is also required in the issuance of the UPOU diploma. Processing of University Clearance takes at least one month upon receipt of the request.
Procedure in requesting TOR/certifications/diploma through the ORDS:
Procedure in requesting TOR/certifications/diploma through the ORDS:
1) Accomplish the Online Request for Documents through the Student Portal. Students are advised to use the UP email account. Upload copies of 2 valid/government issued identification cards in the system.
2) Choose the document/s to be requested:
a) If a copy of TOR is to be requested, the student is advised to email records@upou.edu.ph for the assessment of processing of TOR;
b) In requesting certifications, billing statement is already incorporated in the system (automatic assessment);
c) There is no payment for diploma request (only the mailing fee is required).
When done with Step 2, click the “Continue” button.
3. Select the delivery mode option. If to be sent abroad, the student is once again advised to email records@upou.edu.ph for the international mailing fee assessment as it varies per location. When done with Step 3, click the “Continue” button.
4. Review the document/s requested and the processing fee/s. If changes are to be made or would want to add more documents, click the "Back" button. Otherwise, click the "Continue" button.
If in case you are already in Step 4 and would like to cancel the request, kindly click the "Cancel Request" button. Clicking this button will bring you back to Step 1.
5. Upload the proof of the payment to the system if payment was done through PNB. If done online, payment mode through credit card will automatically display in the system. Failure to accomplish this step would mean that the request is unsuccessful, and processing will not be facilitated. Various payment options are built in the system. Students just need to choose the payment mode to use.
6. Auto email notification will be sent to the Records Section for every successful online request.
7. Records Section views the list of successful requests as basis for processing the documents.
8. System notification will be sent to the student once request has been sent to the student.
Note: Monitor status of request through the Student Portal.
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