If you have completed a session on the App/Web and it is not being reflected as completed on the other platform (Syncing issue).
If you have completed a session on the App/Web and it is not being reflected as completed on the other platform (Syncing issue).
In cases where there is a mismatch between your progress in the App and your progress on the Web platform, follow the below-given steps:
Please check If you're in the same course on both the website and app.
In case you are enrolled in multiple courses, you can switch among courses by Clicking on Menu -> Switch Programs and choosing the desired course.
In case your web page or app is already open, please reload to sync the progress.
In case you are still facing difficulties, kindly contact your Student Mentor.