I am unable to hear any audio or see any video. What should I do?
I am unable to hear any audio or see any video. What should I do?
If you have any issues with your audio or video,
1. Please check whether your browser has access has allowed https://live.upgrad.com to access your audio/ video devices. If no, then please provide access as shown below and refresh the page to join the session.
2. If your browser has access, please check whether any anti-virus software or any browser extension is blocking access to https://live.upgrad.com
3. Check whether your connectivity is above 1 Mbps - https://www.speedtest.net/
4. If you continue to face issues, please refresh your browser and join again.
If you continue to face the problem, do write to us at support.livesessions@upgrad.com