I have submitted a refund request.

We request you to go through the following points of our refund policy:

• There will be no refund once the program is launched.

• In case of medical or other unavoidable situations, we will require valid supportive documents to try for a refund.

• Once you provide the documents, your case will be presented to a committee. It is at the discretion of the committee to provide a refund.

• If the refund is accepted, it will take a minimum of 30 working days to process the refund.

• After the refund is accepted, if the learner fails to produce proper documents, the refund process will get delayed.

• Documents required for a refund include passbook /cancelled cheque, pan card, aadhaar card, and refund form to be filled (to be provided by the upGrad buddy).

• If a learner fails in more than two courses, there will be no refund.