F.A.Q.

1. What are the opening hours and locations of the libraries?

You can find all the information about locations and openings in this section of the SBA UniUrb portal.

2. How can I access the libraries?

• Library access is open to everyone.

• At the San Girolamo Library use the "Student Booking" app to reserve your study station.

  • • • UniUrb students, faculty, and staff → log in with institutional credentials.

      • External users → access with SPID.

      • Please be on time: if you are more than 30 minutes late, your booking will be automatically cancelled. If you don’t plan to use your booking, please cancel it to free the spot.

3. How do I access electronic library resources?

When you are at the University you have to be connected to the University network and authenticated with your credentials.

At home, you need to activate the library proxy.

4. Who can use basic library services?

Libraries are open to everyone for:

• Study stations

• In-library book consultation

• PC or tablet lending

• Interlibrary loan and Document Delivery (with a fee for external users)

Internal users of UniUrb and residents of the Marche Region can also access:

• Book lending

• Registration to MediaLibraryOnline

5. Who can use advanced library services?

Internal users of the University of Urbino (faculty staff, PhD students, scholarship holders, staff, and enrolled students).

6. What are the advanced library services?

• Book lending (Faculty staff: up to 100 books for 360 days. PhD students, fellows, and staff: up to 50 books for 180 days. Students: up to 10 books for 30 days)

• Free interlibrary loan (reimbursement only if requested by the lending library)

• Short-term loans of textbooks, dictionaries, periodic tables

• Free Document Delivery (refund is needed only if requested by the lending library)

• Access to electronic bibliographic resources

• Bibliographic research support

• Services for users with disabilities

• Purchase suggestions

• Thesis assistance desk

• Information Literacy courses in the library and classroom

• Copyright and Open Access consulting

7. How can I contact the University Libraries?

Use “Ask the Library” service or write to: sba@uniurb.it

1. How can I get help with my thesis?

• Library staff provide in-person or online support for bibliographic research.

• Book an appointment through "Ask the Library" service by selecting “Thesis Assistance Desk”.

2. What text books can I consult and borrow?

• Text books listed by professors in the exam programs are available for in-library consultation and short-term loans. Long-term loans are available for volumes with multiple copies.

• Request them at the front desk.

• Many text books are also available in electronic format. Availability is shown in the Online Catalog by applying the “Exam books” filter.

• Students with visual disabilities or learning disorders can request accessible versions. See the dedicated page for more info.

3. Are there other useful tools for exams?

Yes. Dictionaries (in all libraries) and periodic tables (in the Scientific Library) are available for one day loan. Ask at the front desk.

4. How can I conduct a bibliographic search?

• Use the Online Catalog: search by author, title, or publisher, locate the library, and check availability.

• Staff can help you in person or through "Ask the Library" service.

5. How does remote access work?

To access digital resources from home, activate the proxy using your @stud or @staff credentials and configure your browser or macOS following the guide.

6. How do I borrow a book and renew its lending?

• Register at the library.

• You can borrow up to 10 books for 30 days in each library, and renew for another 30 days.

• You can use "Ask the Library" to make your requests.

7. Can I reserve a book that’s currently on loan?

Yes. Reserve it at the front desk or through "Ask the Library". Once the book is returned, it will be held for you.

8. How does interlibrary loan work?

• You can request books or articles not available in Urbino from other libraries in Italy or abroad through "Ask the Library".

• This service is usually free for UniUrb students, unless the lending library charges a fee.

9. Support for students with disabilities

• Supply and conversion of texts into digital/accessible formats is available (e.g., students with learning disorders or visual disabilities).

• Check the dedicated page for detailed information.

10. Who can I contact for more questions?

Use “Ask the Library” or email sba@uniurb.it

1. How do I access digital resources remotely?

Activate the library proxy with your University credentials. Follow the online guide for setup.

2. How many books can I borrow and for how long?

• You can borrow up to 50 books simultaneously, for a standard period of 180 days (6 months).

• You can also renew the loan for another 180 days. 

• You can use "Ask the Library" to make your requests.

3. Can I request books or articles from other libraries?

Yes:

• • • • • You can request monographs or articles not held at UniUrb through interlibrary loan, nationally or internationally.

        • This service is generally free for UniUrb users, unless the lending library charges fees.

        • Requests can be made in person or via "Ask the Library".

4. How can I suggest the purchase of a book not held by the Library?

Submit your suggestion through "Ask the Library". The Library Staff will evaluate the purchase and notify you of the outcome.

5. Where and how do I deposit my PhD thesis?

• Theses are deposited in the institutional repository IRIS-ORA. 

• The “PhD Programmes” page provides all the necessary instructions.

• For Open Science info, see the dedicated Open Access deposit page.

6. Who can I contact for questions or suggestions?

Use "Ask the Library" or email sba@uniurb.it

1. How do I access digital resources remotely?

Activate the library proxy using your institutional credentials. This allows off-campus access to eBooks, databases, and journals.

2. What are the book loan conditions?

• Max books on loan: 100

• Loan duration: 360 days (1 year). Renewals: possible for another 360 days.

• You can use "Ask the Library" to make your requests.

3. Can I use interlibrary loan for books or articles?

Yes: You can request books or articles not available at UniUrb from Italian or foreign libraries.

 This service is generally free for UniUrb faculty, unless the lending library charges fees.

4. How can I request the purchase of new materials?

• Monographs: email your request to acquisti.sba@uniurb.it

• Journal or database subscriptions: send your request by August to cabup@uniurb.it

Requests will be evaluated by the University Library and University Press Committee.

5. Can I get bibliometric support for my research?

Yes. Library staff provides bibliometric and research evaluation consulting (H-index, Impact Factor, Scopus/Web of Science indicators, Open Science).

6. What are the benefits of transformative agreements for Open Access?

UniUrb has joined transformative agreements with major publishers to allow free Open Access publishing.

7. Can I publish with Urbino University Press?

Yes. Visit the “Publish with Us” section for guidelines and how to submit your request.

8. Who do I contact for training sessions, presentations, or suggestions?

Training and presentations: The SBA team organizes Information Literacy sessions for courses or labs. Send an email to sba@uniurb.it to schedule a session.

Suggestions or feedback: sba@uniurb.it