SPECIALIZATION ELECTIVE
Credit Hour : 3
Synopsis
Data is the foundation of new waves of productivity growth, innovation, and richer customer insights. This course focuses on data science concepts as applied to practical business problems. It provides data analytic thinking necessary for extracting useful knowledge and business value from the collected data. The students will understand the many data-mining techniques in use today. More importantly, the principles of data science underpin the processes and strategies necessary to solve business problems through data mining techniques.
Course Content
Topic 1: Introduction to Data Analytic Thinking
Why every business should is now a data business.
Use cases for data.
Data Science, Data-Analytic Thinking, and Data Science Capability as a Strategic Asset
Topic 2: Business Problems and Data Science Solution
The Data Mining Process
Implication for Managing the Data Science Team
Data dashboard, data democratization, and data storytelling.
Costs and benefits, Expected Value, Evaluation, baseline performance, and Implications for Investment in Data
Data governance, ethics, and trusts.
Topic 3: Using Data to Understand Customers
customer analytics
real-time personalization
micro-moments,
the customer-led design process,
personal connections with customers
Topic 4: Using Data to Create More Intelligent Services
Tech services in banking, financial services, and insurance
Tech services healthcare and pharmaceutical
Tech services in fashion and clothing
Tech services in education and training
Topic 5: Using Data to Make More Intelligent Products
autonomous vehicles
intelligent home products
intelligent healthcare products
intelligent sports products
Topic 6: Using Data to Improve Business Processes
sales, marketing, and customer service
distribution, warehousing, and logistics
product development
manufacturing and productions
Topic 7: Other data mining and machine learning applications in business
Addressing The Churn Problem with Tree Induction.
Evidence and Probabilities Application for Business
Text Mining Application in Business
Profiling: Finding Typical Behavior
Link Prediction and Social Recommendations
Data Reduction, Latent Information, and Movie Recommendation
Data-Driven Causal Explanations and a Viral Marketing Example
Topic 6: Data Science and Business Strategy -Proposal Development
References
Provost, F., & Fawcett, T. (2013). Data science for business: [what you need to know about data mining and data-analytic thinking]. Sebastopol, Calif.: O'Reilly.
EMC Education Services (2015). Data Science and Big Data Analytics: Discovering, Analyzing, Visualizing and Presenting Data. John Wiley & Sons, Inc
Marr. B (2021). Data Strategy: How to Profit from a World of Big Data, Analytics and Artificial Intelligence, 2nd Edition, Kogan Page
Prepared By:
Assoc. Prof. Ts. Dr. Amiza Amir