E.1. A wide range of services is offered, which the clientele regularly evaluate through customer satisfaction surveys.
E.2. There is evidence of maximum productive use of library materials by students.
E.3. There is evidence of productive use of library materials by the faculty.
E.4. The library maintains regular and adequate hours of service on class days and non-class days.
E.5. Audio-visual materials are effectively used by the faculty.
E.6. The library has special features/provisions to facilitate graduate work and ensure maximum access and availability of collections, such as:
E.6.1. areas where graduate students can conduct research, undisturbed for hours;
E.6.2. measures to make the library resources available to graduate students.
E.7. Regular announcements are made about new acquisitions, library guides, publications and other promotional activities.
E.8. Inter-library loan arrangements are established, through consortium agreements and other resource-sharing arrangements.
E.9. The system of records management and data retrieval is efficient.
E.10. The faculty and administration receive direct feedback on the utilization of library holdings.