EAM Project Phases

EAM Phase 1 Business Process Redesign - Final Deliverables:

EAM Phase 1 sessions lasted approximately 10 months, starting in October 2014 and ending in July 2015. The sessions covered the following Process Groups :

  • Space Management
    • Space Planning
    • Moves, Adds, and Changes
    • Occupancy Inventory
    • Charge-backs & Allocations
  • Sustainability
    • Carbon Footprint
    • Environmental Compliance
  • Energy Management
    • Building Controls & Alarms
    • Utilities
    • Utility Billing
    • Building Records
  • Portfolio Management
    • Demand Forecasting
    • Portfolio Planning / 6 yr. cap
    • Facility Condition Assessment (FCA)
  • Construction Projects
    • Pre-design / Design
    • Construction
    • Project Accounting
  • Real Estate
    • Portfolio Management
    • Transaction Management
    • Lease Administration
  • Operations & Maintenance
    • Security / Access
    • Land Care
    • Fleet Management
    • Vendor Management
    • Demand Work Orders
    • Corrective Maintenance
    • Preventive Maintenance
    • Inventory Management
    • Custodial Services
  • Environmental Health & Safety, Chemical, Hazardous, & Waste Management
    • Health & Safety
    • Chemical & Hazardous Waste
    • Chemical Inventory
    • Waste Management
  • Administrative Support (Finance)
    • Time & Labor
    • F&A Rate Development
    • Facilities Management Procure to Pay
    • Billing


Administrative Support Final

To-Be Process Maps

Improvement Opportunities

Report Requirements

Executive Summary

Business Requirements


Construction Projects Final

To-Be Process Maps

Improvement Opportunities

Report Requirements

Executive Summary

Business Requirements


Energy Management Final

To-Be Process Maps

Improvement Opportunities

Report Requirements

Executive Summary

Business Requirements


Environmental Health and Safety Final

To-Be Process Maps

Improvement Opportunites

Report Requirements

Executive Summary

Business Requirements


Operations & Maintenance 1 Final

To-Be Process Maps

Improvement Opportunities

Report Requirements

Executive Summary

Business Requirements


Operations & Maintenance 2 Final

To-Be Process Maps

Improvement Opportunities

Report Requirements

Executive Summary

Business Requirements


Portfolio Management Final

To-Be Process Maps

Improvement Opportunities

Report Requirements

Executive Summary

Business Requirements


Real Estate Final

To-Be Process Maps

Improvement Opportunties

Report Requirements

Executive Summary

Business Requirements


Space Management Final

To-be Process Flows

Improvement Opportunities

Report Requirements

Executive Summary

Business Requirements


Sustainability / Energy Mgmt Final

To-be Process Maps

Improvement Opportunities

Report Requirements

Executive Summary

Business Requirements


Phase 2 Milestones

  • Onboarding PMO Consultant
  • Establish Phase 2 Governance structure
  • Perform workstreams & complete requirements - Completed 8 out of 8 workshops
  • Complete draft of RFP components (Requirements, etc.)
  • Publish RFP for SI and Software
  • Score RFP responses for SI and Software
  • Complete demo scripts (using UMN data)
  • Complete and score vendor demonstrations
  • Publish RFP for PMO Consultant - Complete and score PMO Consultant RFP
  • Recommend RFP winner for SI and Software and PMO Consultant
  • BOR Approval for RFP’s
  • Award RFP