16th Bridging the Spectrum Symposium

Poster, Pineo.pdf

Presented at:

16th Bridging the Spectrum Symposium

March 2024

Finding aids should be discoverable, usable, and readable.

Importance

Article 19 of the Universal Declaration of Human Rights is interpreted to grant individuals the right to access information, including information in archives—and, therefore, in finding aids. While finding aids were not originally intended to function as the first points of contact between archival users and materials, today, they often do just that. This reality creates challenges for many users because finding aids are not currently created in wholly accessible manners, which impedes users' information access rights. To access a finding aid, a user must be able to find it (discoverable). Once they have found it, they must also be able to use it (usable) and read it (readable) to take full advantage of the information available.

Definitions

Discoverable: Finding aids should be easy to locate on an archive’s website. The path to them should be clearly marked, and they should not be hidden many pages away from the homepage [1].

Usable: Web-based finding aids should use Web Content Accessibility Guidelines (WCAG) to ensure that all users can navigate them [2]. Using WCAG allows: screen readers to navigate the page, copy/paste logic to remain intact, keyboard navigation to function—and more! 

Readable: 54% of people in the U.S. read at or below a sixth-grade level [3]. Finding aids should be written in language that is simple, clear, and easily understood. It may be tempting to use generative AIs for this purpose, but, right now, they are not up to the task [4]. 

Findings

I analyzed three finding aids using the discoverable, usable, and readable metrics. They were for: The Library of Congress's Robert S. Gottlieb recordings of North Indian tabla, 1956-1972 collection; the University of Maryland's Society for Ethnomusicology records; and Syracuse University's Belfer Cylinders Collection. 

Discoverable

To examine discoverability, I assessed the logic and length of the paths from an archive/library’s homepage to the finding aid itself. The lower the numbers in the table below, the more easily discoverable the finding aid is.

A table with four rows and four columns showing the usability errors for each finding aid. Reading from left to right, top to bottom. LC, Robert S. Gottlieb: 6 pages, 2 tabs, 6 clicks. UMD, Society for Ethnomusicology: 8 pages, 1 tab, 8 clicks. Syracuse, Belfer Cylinders Collection: 7 pages, 1 tab, 6 clicks.

Usable

To examine usability, I analyzed the implementation of WCAG guidelines on each page. To do so, I used WebAIM's Web Accessibility Evaluation Tool (WAVE). WAVE checks webpages against Section 508 and WCAG 2.2 guidelines. In the table below, total errors are the number of errors WAVE returned overall on each webpage. Critical errors are the number of features that would make the page incompatible with a screen reader. Major alerts are the number of errors that make functionality challenging but not impossible.

A table with four rows and four columns showing the usability errors for each finding aid. Reading from left to right, top to bottom. LC, Robert S. Gottlieb: 20 total errors, 2 critical errors, 12 major alerts. UMD, Society for Ethnomusicology: 2 total errors, 2 critical errors, 0 major alerts. Syracuse, Belfer Cylinders Collection: 13 total errors, 9 critical errors, 4 major alerts.

Readable

To examine readability, I ran the text from each finding aid’s Scope and Content note through a Flesch-Kincaid reading level checker. The table below shows my findings, and the image below that demonstrates the potential differences in text.

A table with four rows and three columns showing the readability of the three finding aids. Reading from left to right, top to bottom. LC, Robert S. Gottlieb: numeric reading level 13.3, grade level early college. UMD, Society for Ethnomusicology: numeric reading level 22.1, grade level college graduate. Syracuse, Belfer Cylinders Collection: numeric reading level 13.9, grade level early college.
Two boxes, an arrow pointing from the left to the right. The left is titled "College grade level" and reads "The collection includes sound recordings of tabla performances by master performers in North India. Also included are sound recordings of interviews, and some associated transcripts, with master performers and their disciples." The right is titled "Ninth grade level" and reads "This collection has recordings of tabla performances in India. It has interviews with performers and students, and there are transcripts of some of the interviews."

Recommended Tools

Flesch-Kincaid Reading Level Checker

WebAIM's Web Accessibility Evaluation Tool (WAVE)

Recommended Reading

Pineo, Elizabeth. "Human Rights, Information Access, and Finding Aids." Including Disability 4 (2024): [Forthcoming.]

Southwell, Kristina and J.J. Pionke. "An Evaluation of Finding Aid Accessibility for Screen Readers." Information Technology and Libraries 32, no. 3 (2013): 34–46. https://doi.org/10.6017/ital.v32i3.3423.

United Nations. "Universal Declaration on Human Rights." United Nations. Accessed September 15, 2023. https://www.un.org/en/about-us/universal-declaration-of-human-rights.

Wiedeman, Gregory. “The Historical Hazards of Finding Aids.” The American Archivist 82, no. 2 (Fall/Winter 2019): 381–420. https://www.doi.org/10.17723/aarc-82-02-20.

Bibliography

[1] Joshua Porter, "Testing the Three-Click Rule," Center Centre, last updated April 16, 2003, https://articles.centercentre.com/three_click_rule/; Thomas Porter and Robert Miller, "Investigating The Three-Click Rule: A Pilot Study," MWAIS 2016 Proceedings 2 (2016): 1–7, http://aisel.aisnet.org/mwais2016/2.

[2] W3C, “Web Content Accessibility Guidelines (WCAG) 2.2,” W3C Recommendation, last updated October 5, 2023, https://www.w3.org/TR/WCAG22/.

[3] Emily Schmidt, "Reading the Numbers: 130 million American adults have low literacy skills, but funding differs drastically by state," APM Research Lab, last updated March 16, 2022, https://www.apmresearchlab.org/10x-adult-literacy#:~:text=by EMILY SCHMIDT | March 16, 2022&text=This means more than half,of a sixth-grade level; National Center for Education Statistics, "Adult Literacy in the United States," Data Point U.S. Department of Education NCES 2019–179 July 2019, last updated July 2019, https://nces.ed.gov/pubs2019/2019179/index.asp.

[4] Pineo, “Human Rights." [Forthcoming.]