Digital Horizons: The Transformative Role of Information Systems in the Smart City Landscape
page 33-68
Kenrick Matriano
Master of Science in Management
University of Asia and the Pacific
Ruel Maningas, PhD
Doctor of Philosophy in Extension Education
University of the Philippines Los Baños
Vice Dean for Faculty Affairs and Research, School of Management, University of Asia and the Pacific
Program Director, MABA, University of Asia and the Pacific
Keywords: Smart city, smart mobility, smart living, smart environment, smart economy, smart architecture, information system
ABSTRACT
Information systems (IS) are critical in developing productivity, operations, and strategic decision-making across several industries. Utilizing IS in various organizations helps foster streamlined processes and efficient data management. This paper investigates scholarly publications focusing on information systems’ role in smart city development.
To analyze the different cases, the researchers used the Seven Dimensions of Smart Cities, which consists of smart mobility, smart living, smart environment, smart citizens, smart government, smart economy, and smart architecture. These dimensions encompass the various public infrastructure and services sectors that can be enhanced through information systems. The researchers were able to identify that information systems played a major part in enabling the best-performing cities in the world (i.e., Zurich, Oslo, Singapore, Beijing, and Seoul). Information systems are found to be critical for cities to achieve long-term urban development goals and secure high levels of quality of life. Each of these cities demonstrates proficiency in designing, implementing, and maintaining information systems capable of supporting millions of people and setting a clear global standard for other cities to follow.
Recommendations from each of these cities have consistently centered on privacy and security of data, which must be fully accounted for the information systems to return its full potential value and prevent possible threats that could compromise public safety.
