Module 3: Delivery Process (Best Practices)

Welcome to Module 3: Delivery Process: Best Practices

This Best Practice module covers the standard delivery process from Hub arrival through the completion of your final stop. You'll review the proper procedures for checking in, verifying orders, following delivery instructions, handling common delivery issues, and communicating with Dispatch throughout your route.

Following these best practices helps ensure accurate deliveries, positive customer experiences, and successful participation in Hungry Last Mile client programs.

• In this module, you'll review:

• Hub arrival procedures

• Order verification before departure

• On-route delivery standards

• Safe Drop procedures

• Handling delivery issues and customer communication

• When to contact Dispatch

Once you complete the next knowledge check, the next module and quiz link will be emailed directly to your inbox.
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