If you require a copy or access to any of our specific policies or in a specific format, please contact the office on info@trustprimecare.co.uk. We now offer "simplified" policies and factsheets which offer clear guidance and easier understanding for daily practice. For ease in reference, see the below definitions;Â
Policy means "what we believe and commit to"
Procedure means "how we put the policy into practice"
Governance means "how we check the policy is working"
Staff Timesheet (physical)
Statement of Purpose (CQC)
Service User Handbook
Complaint's Leaflet (easy-read)
Complaints, Compliments, and Suggestions Policy and Procedure (comprehensive)
Duty of Candour Policy and Procedure (comprehensive)
Whistleblowing Policy and Procedure
Types of Concerns and How to Report Guide (Poster)
Overarching Medicines Management Policy and Procedure (Comprehensive)
STOMP, STAMP, and Inappropriate Use of Medicines Policy and Procedure (Comprehensive)
Medicines Storage, Disposal & Clinical Waste Management Policy and Procedure (Comprehensive)
Medicines; Problems & Errors Policy and Procedure (Quick Reference Guide)
Medication Administration; Do's and Dont's (Poster)
Medication Administration; My Medicines and My Rights (Poster)
Good Governance, leadership, & Accountability Policy and Procedure (Comprehensive)
Organisational Structure & Accountability Chart (Poster)
Governance Procedures at a Glance (Poster)
Training Policy and Procedure (Comprehensive)
Training Plan Templates
Oliver McGowan (Poster)
Qualification & Training Framework (Poster)
Safeguarding Policy and Procedure (Comprehensive)
Our Safeguarding Pathway (Poster)
Safeguarding Referral Procedure (Poster)
Safeguarding in Practice (Poster)
Safeguarding (easy-read Leaflet)
Recruitment Policy and Procedure (Comprehensive)
Infection Prevention & Control Policy and Procedure (Comprehensive)
PPE (easy-read Poster)
Respiritatory Hygiene (easy-read Poster)
Infection Prevention (Poster)
How Infections Can Spread (Poster)
How Infections can Spread and How to Stop them (Poster)
Safe Laundry Handling (Poster)
Signs and Symptoms of Infections (quick-reference Poster)
Healthcare Waste Management (easy-read Poster)
Hand Hygiene (easy-read Poster)
Stopping Infections (Poster)
Positive Behaviour Support (PBS) Policy and Procedure (Comprehensive)
How to use the PBS Policy (Poster)
Restrictive Practice & Restraint Policy and Procedure (Comprehensive)
Restrictive Practice (Quick-reference Guide)
Restrictive Practice for Staff (Quick-reference Guide)
Consent Policy and Procedure (comprehensive)
Consent flowchart
Mental Capacity Act, Best Interest, & Deprivation of Liberty Safeguards DoLS Policy and Procedure (comprehensive)
Mental Capacity Act Quick Reference Guide
Equality, Diversity, & Human Rights Policy and Procedure (comprehensive)
Equality, Diversity, & Human Rights (factsheet)
How we ensure Accessibility (poster)
Equality, Diversity & Human Rights "Need to Know" (Poster)
Employee rights [factsheet]
Discipliniary at work [factsheet]
Grievance procedure [factsheet]
Misconduct at Work (factsheet)