I can attempt troubleshooting techniques to solve simple technology problems.
Standards Addressed:
Networks and System Design
2-3.NSD.3 Describe and attempt troubleshooting steps to solve a simple technology problem.
1. Identify the problem.
2. Think...what may cause this problem?
3. Brainstorm possible solutions.
4. Take action! Try out your solutions.
5. See if it worked.
6. Apply new learning.
7. Try other solutions if the others didn't work.
8. Get help from an adult.
Did you accidently do something, click something, press something, delete something, mess up something?
Do you want to return to a previous version of work?
Are you typing your login correctly but it won't work?
Are letters stuck all in uppercase or all lowercase?
Are all power cords, USB cords, cords between devices, printer connections, etc. pushed all the way in correctly?
Have you tried unplugging it and plugging it back in?
Do apps have permission to access the camera roll, camera and/or microphone?
Are there any software updates?
Is your password or login not working?
Do you see squiggly lines under your words?
Are you trying to type a URL?
Is the computer or program frozen, times out or not responding?
Have you tried exiting the program and restarting it?
Have you tried refreshing the page?
Are you trying to record but you can't hear any sound on playback?
Is the microphone turned on and plugged all the way in?
Is the internet not loading?
Is the WIFI on?
Are you using the correct network?
Is airplane mode on?
Is the username typed correctly?
Is the password typed exactly?
Is CAPS LOCK or NUM LOCK on/off?
Are there any extra spaces?
Have you tried deleting your entry and typing it again?
Is the computer on, but you can't see anything?
Are the colors dim or strange?
Is the monitor on and/or plugged into the desktop?
Is an extension, app, or program not working?
Is your device running slowly?
Are you seeing a message telling you to update?
Is an app, window, tab, program or website not working?
Is an ad blocking your view or stopping the app or program from working?
Are any changed you made not showing up?
Is a website not loading or updating?
Is a website loading slowly?
Are files, folders, or programs you added missing?
Is your device or program frozen?
Are other troubleshooting tips not working?
Is something not working no matter what you try?
Is your volume muted or turned off?
Are headphones turned on and plugged all the way in?
Is the volume slider all the way up on the Chromebook and the headphones?
Is your device not turning on?
Is your device not staying on?
Is your display dull?
Is your device charger plugged all the way in?
Are you not sure what to do?
Is the teacher helping another student?
Are you not sure what to do next?