Health Services

Students may access Health Services by calling 210-999-8111, Monday – Friday, 8am to 5pm.

  1. Please leave a message including your name and phone number and a nurse will return your phone call.

  2. Please speak clearly. Messages will be checked every 3 hours. You may also email Health Services at

  3. Health Services emphasizes telemedicine as an option for all students which is both safer at this time for patients and for clinical staff due to possibility of exposure at medical offices.

Monitoring Your Health

We encourage everyone to seek medical attention if they experience flu-like symptoms and stay away from others.

  • People with illnesses who have recently traveled to a high risk area, or who have been in contact with a person who is infected with COVID 19, should seek care.

  • Call your chosen medical facility prior to arrival.

  • After Hours Care: For those requiring after hours care we recommend calling ahead to an urgent care facility or using telemedicine accessible through most insurance carriers.

  • Emergent or Life-threatening: For an emergent or life-threatening situation, please go to your local emergency room or dial 911.

Understanding Your Risk

According to the CDC, data shows that some people are at higher risk of getting very sick from this illness. This includes:

  • Older adults

  • People who have serious chronic medical conditions such as:

      • Heart disease

      • Diabetes

      • Lung disease

If you belong to one of these categories, or feel you may be at high risk for other health reasons, you may request special accommodations from the University.


The following symptoms may appear 2-14 days after exposure:

  • Fever

  • Cough

  • Shortness of breath

Preventing the Spread of COVID-19

The best way to prevent illness is to avoid being exposed to this virus which is spread mainly from person-to-person. Practice everyday preventative behaviors and encourage social distancing.

  • Wash your hands for 20 seconds with soap and water.

  • Avoid close contact with people who are sick.

  • Avoid touching your eyes, nose, and mouth.

  • Stay home when you are sick.

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

Visit to learn more about prevention or treatment.

Contact Us

Health Services
Myrtle McFarlin Residence Hall

If Health Services is closed and your symptoms are not emergent, please call Health Services in the morning to schedule an appointment. You may also utilize Telemedicine via the Student Health Insurance Plan at or Telemedicine via your private health insurance plan. If you prefer to be evaluated immediately, please call an urgent care facility.