The Flats

at CARRS Hill

Jump to a section to access the relevant links:

Before You Move-In

  • Use this link to update your contact information and to register any vehicles or pets you're bringing with you.

  • Use this link to pay your first rent installment online. You will need your unit number to sign in, but if you haven't received that yet, don't worry -- our staff will be sending it to you soon! Once you have it, you can access the resident portal using this link by selecting the New User? Get Started Now option on the login screen to enter your information (note that this info must match what is on file with our office).

  • If you will be using a 3rd-party insurance policy (e.g. State Farm, Allstate, Geico, etc.), please use this link to upload proof of coverage. Please see the move-in info email for more details about what coverage level is required.

  • If you do not have insurance included in your rent or an approved 3rd-party policy, you may click to sign up through our partner, ePremium Insurance, for a policy which meets our minimum coverage requirements and includes personal contents coverage.

Opt-in To Receive Text Messages

  • In order to receive text messages from the property, text the word "START" to (706) 287-8590.

On Your Move-In Day

  • Please click here to complete your move-in inspection within 48 hours. If there are any items that you would like addressed by our team, please use the assistance link below.

  • If there's anything in your apartment that's not up to standard, please fill out this form to let us know what is wrong. A member of our staff will reach out to you ASAP! Note that this form is only for use on our main move-in day(s) and may be turned off after. For any issues in the future, please use our resident portal, linked below.

  • Use this link to quickly access our resident portal to report any maintenance issues. If you haven't already received an invite to join our portal, you can use the New User? Get Started Now link to join (otherwise, you'll receive the email invite within a few days of moving in).