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WINTER 2024 VERSION --- MUST COMPLETE BEFORE JAN 5
Module 09 Introduction
Module 09 Introduction
Please watch the following introduction video:
Verbal Communcation
Verbal Communcation
VOICE
Voice refers to the tone, speed, and volume. Each of those factors can have a significant impact on learning. Instructors must engage in self-reflection, thinking about each of these aspects. Below, are some examples of questions that could be asked when instructors are reflecting on their languages.
Tone
Is your tone sincere?
Is it appropriate for the class?
Is it appropriate for the age of the swimmers?
Intonation
Do you vary your pitch while you are speaking to help emphasize and reinforce your message?
Do you use pitch variations as a method to translate excitement and enthusiasm?
Speed
Are you speaking too quickly or too slowly?
Do you vary your speed to increase interest?
Volume
Can everyone in your class hear you?
Do you gradually raise your volume as you are building towards your point?
Social Language
Language is constantly changing, but Instructors should be conscious of the kind of language used in classes. If not done carefully, language can be easily misinterpreted, which could be very dangerous from a safety standpoint. Instructors should beware of slang, jargon, and swearing. Now, let's review each of those
1. Slang
These are made-up words that are often used informally. Slang is often unique to an age group, and if Instructors use them, the message may not get across. Slang words should not be used while teaching.
2. Jargon & Big Words
Cater the type of language used to the age, and level of the learner. Advanced words like buoyancy, drag, and recovery.. should not used with younger learners. A six-year-old, who is at the advanced beginner level, would have no idea what any of the words mentioned above mean. Instructors should translate and rephrase advanced ideas in understandable ways.
3. Swearing
Hopefully, this is implied, but under no circumstances should Instructors use profane language when teaching. Remember what was discussed in the Swim Instructor Module, as Instructors are role models to their swimmers, and this type of language should not be replicated.
Non-Verbal Communication
Non-Verbal Communication
Non-verbal cues are behaviours that convey meaning without words. Facial expressions, gestures, body movements and head movements are all examples of non-verbal communication.
Non-verbal communication cues can help Instructors understand their swimmers. For example, a confident, motivated swimmer is going to present confident cues. By paying attention to the non-verbal communication of their swimmers, Instructors can create a more high-quality class. Below, are some examples of positive and negative non-verbal communication skills.
Instructors should also be paying attention to their own non-verbal cues. Swimmers will notice expressions, body movements and respond to the attitude, mindset, and approach of the class. If the Instructor is in a negative, unpleasant mood, swimmers are likely to feel the effects.
Hand signals like giving a thumbs up or clapping are great ways to maintain an awesome, warm, and fun learning environment.
Active Listening
Active Listening
Active listening, loosely defined, is paying attention to the speaker and listening to understand, not to respond. In contrast, passive listeners may appear to be listening, but only come to the surface of understanding material. In other words: passive listeners are distracted.
To learn more about active listening, please watch the following video:
There are a ton of benefits of active listening in teaching. Some are
Positive class culture
Improved teaching and learning
Better, more organic relationship between swimmers and their Instructor
Learners feeling that they are in a safe environment where they are willing and able to ask questions, express concerns, ask for help, and take (good and safe) risks!
Please take a look at the following graphics on how active listening can be integrated into swimming classes, courtesy of Jackie Gerstein and Education Corner.
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