ServiceGTD (NST42 India Services)

Category: Hospitals and Health Care. 

Startup Summary 

ServiceGTD is a comprehensive concierge platform built to support the Global Indian Diaspora by connecting them to trusted eldercare and essential lifestyle services across India. Born from a personal need to find reliable senior care solutions, the platform provides seamless access to healthcare, property, travel, and other critical services—through one dependable, end-to-end managed network.

First Byline: Bringing Peace of Mind to Indians Worldwide.   

Second Byline: Your Trusted Bridge to Care and Services in India. 

Highlights 

• Single Integrated Platform – All essential eldercare & lifestyle services under one roof.

• Verified Service Network – Curated, background-checked, top-rated partners across India.

• Dedicated Relationship Manager – One point of contact for seamless coordination.

• End-to-End Tech Enablement – Multilingual, voice-enabled platform with real-time updates.

• Secure & Compliant – Strong data protection and patient privacy safeguards.

• Pan-India Access – Services available across major cities and senior living hubs.

• NRI-Focused Support – Designed specifically for overseas families managing care remotely.

• 24/7 Assistance – Reliable support when it matters most.

Team 

• Founder & CEO: Navneet Gupta

• Partnerships & Legal: Kushagra Setu

What They Do 

• Assess Needs – Understand medical, lifestyle, and family requirements.

• Curate Solutions – Recommend verified service providers tailored to each case.

• Coordinate Execution – Manage appointments, logistics, documentation, and follow-ups.

• Monitor & Update – Provide regular updates to NRI families through tech-enabled reporting.

• Ensure Quality Control – Continuous service oversight and feedback management.

• Protect Interests – Maintain privacy, transparency, and compliance at every step.

Pain Points 

• Emotional Isolation: Elderly parents experience loneliness and reduced social engagement due to children living abroad.

• Unreliable Local Execution: Difficulty finding trustworthy, accountable service providers for consistent on-ground support.

• Fragmented Service Ecosystem: Multiple uncoordinated vendors leading to payment confusion, inefficiencies, and lack of oversight.

• Cybersecurity & Fraud Risks: Seniors remain vulnerable to online scams, financial fraud, and digital exploitation.

• Remote Healthcare Management Gaps: Limited visibility into medical updates, treatment adherence, and emergency response.

• Time Zone Barriers: Communication delays and coordination challenges across different global time zones.

Solution 

• Home-Based Care: Nursing, caregiver, physiotherapy, chronic disease management, rehabilitation, and elder-proofing services delivered at home.

• Hospital & Medical Support: Hospitalization coordination, surgeries, discharge assistance, palliative and dementia care, insurance advisory, and medical tourism management.

• Assisted Living & Senior Housing: Assisted living placement, premium senior living advisory, and long-term care planning.

• Lifestyle & Wellness: Active aging programs, yoga retreats, dietician consultations, Ayurvedic therapies, and holistic wellness solutions.