Embedded Files
Step-By-Step Instructions
Step-By-Step Instructions
Step 1
Step 1
Please plug in your device and log in to your MacBook. Your MacBook must be at least 50% charged in order to perform the update.
Step 2
Step 2
Click on the Apple in the upper left-hand corner and choose System Settings.
Step 3
Step 3
Click on General and next click on Software Update
Step 4
Step 4
Click on Upgrade Now to install the new OS (macOS Tahoe)
You may be asked to enter your password and accept the terms and conditions from Apple. Please do so.
If the device doesn't accept your username and password, please open the Mosyle Manager app > navigate to My Tasks > choose Run Now.
You may receive a message that states "MacOS will begin to update. Once complete the device will restart."
Once you have completed these steps, let your computer sit overnight, powered on and connected to Wi-Fi.
If the installation hasn't occurred, restart your computer and repeat this process the next day.
If you're still having problems, please email the EdTech team to make us aware and bring both your computer charger to school when we return. We will collect your device, troubleshoot your issues, and proceed from there.
Some of these features (such as iPhone mirroring) may be restricted on students devices.
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