PRIVACY AND SECURITY
MediTrust appreciates the sensitive nature of information submitted by both anaesthetists and patients. MediTrust privacy and security measures are defined by the Privacy Act 1988.
CONFIDENTIALITY OF PATIENT INFORMATION
MediTrust is committed to protecting the privacy of personal information of all patients. MediTrust collects patients' personal and medical information including patient Medicare details and registered Health Insurance Fund details as well as billing and/or banking details. MediTrust does not store any patient credit card details. Patient information may be used for administration of medical services, to assess Medicare and registered Health Insurance Fund benefits for services rendered, accounts purposes and may be used to update MediTrust's records. All patient information is stored electronically and is protected by encryption and computer security software. Patients are obligated to update any changes in details to MediTrust. All patient records may be made available to patients upon their written request. The provision of patient information by patients indicates consent to MediTrust's privacy policy; and therefore as required, consent to the disclosing of information to third parties such as Medicare; the Department of Human Services; the Transport Accident Commission; registered Health Insurance Funds; and other trusted third parties who assist us in servicing you, or as is required by law. All MediTrust staff are trained to manage patient confidentiality and privacy within the scope of the Privacy Act.
ANAESTHETIST CONFIDENTIALITY
All anaesthetists are assigned a unique username and password, allowing only the anaesthetist access to the information within their professional profile and patient information details for the purposes of creation and maintenance. Patients are supplied with their own log in and password details to access their anaesthetist's patient information. MediTrust implements industry standard security practices.
PERSONAL DETAILS SECURITY
MediTrust requests information from anaesthetists and patients. In addition to patient information as described above, anaesthetist information such as contact details including name, postal address and credit card details are also collected. This information is used for billing, membership processing and communication. An example of other information collected by MediTrust may include user ISPs, domain and Internet addresses, cookie data, date, time and length of time spent on MediTrust site and other particulars. This information is used for statistical and administrative purposes only. No details on this site are forwarded to a Third Party with the exception the above mentioned.
SECURE SOCKETS LAYER (SSL)
Information on MediTrust is transmitted using SSL encryption technology (indicated by the 'lock' symbol on the bottom right hand corner of the browser). SSL processes encrypt sensitive and confidential information before it travels over the Internet. This is an industry standard for secure on line transactions.
SERVER PROTECTION
MediTrust servers are stored in T1 data centres in various locations in Australia ensuring the highest standard of quality and safety. All data centres are monitored 24 hours a day 7 days a week, with power backup generators in place and all access requiring security guard escort.
MORE INFORMATION
MediTrust is happy to make this policy available upon request.
Individuals have the right to make a complaint to MediTrust at any time about MediTrust's services provided or received. Feedback can be provided formally in writing or verbally at any item. Questions regarding this privacy policy may be directed via the information below:
Attention: Hayden Molnar
MediTrust
Unit 8, 32 Silkwood Rise
CARRUM DOWNS VIC 3201
T: 1300367540
F: 03 8610 2164
E: support@meditrust.com.au
W: www.meditrust.com.auÂ