TECHNOLOGY RESOURCE

2020 Summer Technology Updates


SURVEYS AND TECHNOLOGY REQUEST FORMS

Technology Support Contact InformationPhone: 708-832-3730Email: help@hsdist157.on.spiceworks.comRemote Learning Support HoursMonday - Friday 8 AM- 2:30 PM

TEACHER DEVICES

  • All Teacher devices will need to be returned to the IT Dept in order repair/upgrade/reimage starting 6/5/20**(Devices will be made available as soon as possible)

    • PLEASE DROP OFF DEVICES AT THE LOCATIONS BELOW

      • HOOVER- IMC

      • SCHRUM- FRONT OFFICE

  • ALL DATA/PERSONAL FILES MUST BE BACKED UP BY THE USER

    • Teachers may back up their files to a flash drive and or Google drive. Please submit a ticket to Tech Support if you need assistance.

    • All devices will be reformatted and reimaged (wiped and fresh install of the operating system) ALL FILES WILL BE LOST DURING THIS PROCESS

    • Loaner Devices will be issued if needed. (Please submit a ticket )


STUDENT DEVICES

  • REMOTE LEARNING LOANER DEVICES

    • Student devices that were issued as loaners will need to be returned to school by 5/27/20.

    • Devices will be accepted on 5/26-28 from 12PM to 2PM @ Hoover door 3

    • Any device that is not returned will be billed on 6/3/20


EMAIL MIGRATION

  • Will begin on 6/1/20 and will be cutover on 6/29/20*.

    1. Emails from the current email system will be migrated to Gmail.

  • Users will be able to use the current email service up to the cutover date.

    1. Email updates will be sent out prior to the cutover date.

  • A GMAIL use training will be provided prior to the cutover.


  • What happens when and what should I expect?

    1. You will receive an email that the migration has begun (Informational not action needed) 6/1/20*

    2. An email with your new Temporary password will be send to you via the email through the existing system (Keep this in a safe place)

    3. An email will be sent when the cutover will take place. (Tentatively 6/29/20)

    4. Cut Over- 6/29/20

      • You will still be able to log into the old email service but it will no longer be receiving emails.

Your current user@teachers.hsdist157.org Google account will drop the teachers and only be user@hsdist157.org.