National 5 Administration

Administration is a growing sector which cuts across the entire economy and offers wide-ranging employment opportunities. Moreover, administrative and IT skills have extensive application not only in employment but also in other walks of life.

This course is designed to help you to understand and take part in the business and information environment. You will gain skills in managing information, organising, planning, problem solving and decision making.

The skills that you develop in Administration and IT are useful in many career areas such as office work, economics, human resource management, management services and public services administration.

Administrative Practices - Skills and qualities of an administrative assistant, Key features of good customer care, Security of people, property and information, Planning with budgets and Travel arrangements.

IT Solutions for Administrators - Spread-sheets, Databases and Word Processing

Communication in Administration - Searching for and extracting/downloading relevant information, Key features of reliable information, Functions of multimedia applications, Functions of desktop publishing, Electronic methods to communicate.

Largely IT based around a variety of contexts related to the world of work. Learning and teaching approaches will be pupil-centred, participative and practical in nature. There will be a balance between whole-class teaching and activity-based learning. 

There are 3 internal assessments covering the following topics:

Administrative Theory and Practice

IT Solutions for Administrators

Communication in Administration

There is an internal assignment and an exam that will give learners an opportunity to demonstrate the following:

• • Using advanced IT functions in word processing, spreadsheets, databases, presentations and desktop publishing to produce and process in formation in familiar contexts.

  • Skills in using technology for investigation.

  • Skills in using technology for electronic communication, taking account of the context, audience and purpose of communication.

  • Administrative skills related to organising and supporting an event.

  • Skills in problem solving.

The assignment is worth 70 marks and will be externally marked.

The exam is worth 50 marks and will be externally marked