We are in control of our own behavior. We can not control the behavior of others. Conflicts are generally two sided. When having a problem with a friend, ask yourself "what can I apologize for?"

Make it a sincere apology

Have empathy and understanding

Watch your tone of voice

Don't expect an apology back.

How To Apologize

I'm sorry for ______________________________

Next time I will ____________________________

Example: I'm sorry for not sitting with you at lunch when I said I would. Next time I will sit with you if I tell you I will.