Privacy Policy
Welcome to Super Planet! We develop and publish games for mobile devices.
By clicking or tapping the button indicating the acceptance of these Terms, or by using the Game Services, you will be agreed to the processing of the Data (including Personal Information) with the terms of this Terms of Use Policy.
This Privacy Policy describes the ways we collect, store, use, and disclose the information, including personal information, and data that our users provide or we collect in connection with any Super Planet games provided on a mobile platform. Additionally, this policy describes your rights and choices concerning your information. Please note that this private policy may be modified or be updated.
Information and Data We Collect from You
We collect information you choose to provide or give us in any manner. You don’t have to share information when we ask you for it, but if you decline, you might not be able to access certain Super Planet services, or take advantage of their full functionality.
In order to provide 5 years (from the date the user starts using our services to the date of withdrawal) of game and customer services for our game users, we will be collecting information as below:
1) Information that will be collected to provide game service
Player’s name
Type of OS (Android, iOS, etc.)
ID used in different platforms (Google Games, Apple Game Center)
Language of users
Game history
Devices in use (iPhone, Galaxy, Sony, etc.)
2) Information that will be collected to provide a more accurate and prompt service
Game Version (ex. v1.0.3, etc.)
Version of OS (AOS, iOS)
Unique device identification number (This will be mainly used to help you when you lose your account.)
3) Information that we collect from third parties
We may obtain information from third parties to use along with the information we collect. We can receive information from third-party platforms (ex. Google Play, App Store, Facebook) if you download the Super Planet games or link your game account to your demanded platform.
We may partner with third parties such as payment gateway companies, platform service companies, and analytic companies to gather advertising and analytics information to help support our marketing initiatives, improve Super Planet services, and better manage our ad campaigns. We may share your Personal Information with these third party service providers so that they may provide their services to us.
If you don’t want to take advantage of the services that the third-party analytics and advertising companies provide on the Super Planet services, you may be able to opt-out of some of them by visiting http://www.aboutads.info or http://www.networkadvertising.org/choices/, or https://www.youronlinechoices.com/.
Please note that opting-out of interest-based advertising won’t necessarily entirely prevent information from being collected automatically on the Super Planet services, and it doesn’t mean you will receive fewer ads or stop them from being displayed. Instead, the ads you do receive won’t be interest-based any longer and therefore might be less relevant to your interests.
Method of Collection
We can collect information in the following ways.
Homepage
Mobile
Written form
Membership
Membership information modification
Community
E-mail
Event and promotion event application
In-game collection etc.
How We Use and Share Collected Information
We use and share your information to provide the services under the Terms with your consent in accordance with the legal bases set out below to help us provide, operate, improve, understand, customize, support and market the Super Planet services.
We may use your information to :
1. Create game accounts and allow users to play our games
2. Identify and suggest connections with other users for better communication purposes.
3. Improve our services and how they’re operated.
4. Enhance your experience regarding our services.
5. Respond to your comments and questions and provide customer service.
6. Improve and provide updates about the Super Planet services and to deliver products and services that you have requested.
7. Deliver and tailor our communications with you, by, for example, sending you advertisements, important announcements or promotional communications that we believe may interest you.
8.Monitor, analyze, protect, test, and improve our services and operations (ex. fixing bugs or errors).
9. Send you related information, including confirmations, invoices, technical notices, updates, security alerts, support and administrative messages.
10.Operate and upgrade our services and business.
11. Facilitate the use of or integration with the Super Planet services, social connection, and related functionalities such as chat features and community.
12. Provide the Super Planet services to you, respond to inquiries, fulfill requests, and process transactions (creating accounts, finding a match for tournaments, resolving player support issues,etc.)
13. Manage our contractual relationship with you and, where relevant, to comply with a legal obligation (ex. related to payment transactions) or based upon our legitimate interest in doing so (such as to provide the Super Planet services to children below the age of legal capacity to enter a contract).
Disclose & Share Your Information
Super Planet does not share your personal information except when you agree to disclose or share in advance, or when you violate our policies such as Terms of Service or Operational Policy posted on this website.
In fact, we may use, disclose, and preserve information as necessary or appropriate, including when necessary for a legal obligation or legitimate or public interest or to protect the vital interest of you or someone else, such as :
Releasing your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection. In certain situations, Super Planet may be required to disclose personal information in response to lawful requests by public authorities or for local law enforcement requirements.
Sharing your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notice on our sites of any change in ownership or users of your personal information.
Sharing aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.
Transferring information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction. We take steps to ensure that adequate safeguards are in place to enable transfer of information to other countries or institutions and the use and disclosure of information about you, including personal information, as described in this Policy.
The third parties may receive the following information:
your name, mailing address, geographic data and payment information.
Carrier
Device maker, manufacturer, operating system and language settings
Name of application interactive with the Services
Internet Protocol Address, Device ID, Browser type
Android ID (GAID) or Identifier for Advertisers (IDFA)
Connection speed, Internet service provider (ISP)
App usage data
Referring / exit pages
Files viewed on our site (e.g. HTML pages, graphic, etc.)
Date / time stamp
Clickstream data
Please note that even if the company does not handle your personal information, your personal information may be transferred and affect cross-app advertising if you click to watch an advertisement.
Your Information Retention
We retain your information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
User rights
Accessing, Correcting, and Deleting Your Information
Upon request, we will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our Services, you may correct, update, delete inaccuracies, or delete your personal information by making the change within your account settings or by contacting us.
We can restrict the users from deleting their personal information and restrict the users from requesting an opt-out to enforce our policies (ex. signs of abusing, security issues, issues that interfere with the company’s service operation,etc.)
We cannot sell your personal information after we receive your opt-out request unless you later provide an authorization allowing us to do so again. (Note that we do not usually sell your personal information literally, whether you agree with this policy or not. In this case, the signification of the word ‘sell’ is according to the CCPA and other Consumer Privacy Acts.)
We are not required to verify users submitting an opt-out request to see if they really are the consumer for whom our company has personal information. We may need to ask you for additional information to make sure we stop selling the right user’s personal information. (refer to point 2 for the meaning of ‘sell’.)
If we ask for personal information to verify your identity, it can only be used for verification purposes.
We can refuse to stop selling your personal information, if a sale is necessary for the SuperPlanet to comply with legal obligations, exercise legal claims or rights, or defend legal claims.
If you are under the minimum age in your home country, you cannot send personal data without parental consent. Please do not send any data about yourself, including your name, address, telephone number, or email address. Our game does not require your age, but in case of collection of the personal data of a child under the minimum age in their home country, we will delete said data.
Security of Your Information
When handling personal information of users, the company takes the following technical and administrative measures to ensure the safety of personal information so that it will not be lost, stolen, leaked, altered or damaged.
Password Encryption
The password of the member ID is encrypted, stored and managed. The company will not be able to view or modify the password. Confirmation or changes of personal information are also only available to the user who knows the password.
Measures against Hacking
The company is doing its best to prevent leakage or damage of personal information of members from hacking or computer virus. In order to prevent personal information from being used unlawfully, we are backing up the data from time to time. We use the latest software to prevent users' personal information or data from being leaked or used unlawfully. The company is also using encrypted communication to secure the transmit of personal information on the network. We are also using intrusion prevention systems to control unauthorized access from the outside and try our best to ensure security in other systems.
Minimization and training of the handling staff
In the company, only the person in charge will be given the authority to handle personal information. Separate passwords for personal information are also being regularly updated. We also constantly emphasize the importance of compliance with the privacy policy through regular training of the person in charge. Also, we are working to ensure that problems will be corrected immediately as soon as possible.
Security Safeguards
Super Planet takes measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.
Although we strive to store the information collected in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
Furthermore, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-parties from illegally obtaining access to this information. We do not guarantee that your information will be protected against loss, misuse or alteration by third parties. No method of transmission over the Internet or of electronic storage is a 100% secure. Therefore, we cannot guarantee its absolute security.
Contact Us
If you have any questions or concerns about our data privacy policy or if you have any requests regarding issues concerning your personal information, please contact us at:
Name of the supervisor: Sungeun Park
E-MAIL: hot@superplanet.net