Embedded Files
Restart your device
Restart your device
Did you know holding the physical power button down to power off/on your device does not cause it to properly restart?
To restart your device:
Click the Windows Start Menu (⊞)
Click the Power icon (⏻)
Select Restart from the menu
Tip: Restarting your device regularly (like once a week) keeps it updated and running smoothly!
Retry your password
Retry your password
If you are seeing an error message that says to check your connectivity / contact your IT administrator when trying to log in, you may just need to retry your password.
Tip: Click the eye icon next to the password text field to ensure that all spelling/capitalization/numbers/and symbols have been entered correctly.
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