Terms of Use & Privacy Policy

Streem, Inc. Terms of Use – Service Customers

Effective Date: March 12th, 2019

Agreement to Terms. These terms of use ("Terms") constitute a legally binding contract between Streem, Inc. ("Streem," "we," "us") and you, with respect to your use of Streem’s mobile applications, web applications, and online services ("Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by, these Terms and our Privacy Policy (located here) including any updates posted here or otherwise communicated to you. If you do not agree to the Terms and the Privacy Policy, please do not use the Services.

IMPORTANT NOTICES:

(A) These Terms are applicable to individuals (“Service Customers”) seeking to engage a professional through the Services. Generally, if you are a professional (“Service Provider”) delivering Services to a consumer you should use the Streem application for professionals and abide by the Terms of Service for Service Providers found in that application. However, if you are: (i) a Service Provider using this Service Customer application to service your customer(s) or to communicate with other Service Providers, or (ii) if you are an employee of a company that has an enterprise agreement with Streem to deploy the Services within the company, the Service Provider Terms of Use (including those terms applicable to Service Providers in the Privacy Policy) apply to you.

(B) You or the entity on whose behalf you access the Services may have a separate commercial agreement with Streem. To the extent such separate commercial agreement conflicts with these Terms, then the separate agreement will govern.

(C) THESE TERMS REQUIRE BINDING ARBITRATION TO RESOLVE ANY DISPUTE OR CLAIM RELATING TO THESE TERMS, THE SERVICES OR ANY RELATIONSHIP BETWEEN US. ANY SUCH DISPUTE OR CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION OR ARBITRATION. THESE TERMS ALSO CONTAIN A DISCLAIMER OF WARRANTIES AND A DISCLAIMER OF LIABILITY, AS WELL AS A RELEASE AND INDEMNIFICATION BY YOU. PLEASE READ THEM CAREFULLY.

1. SERVICES

(a) Services We Provide. Our Services connect Service Customers to Service Providers in a variety of fields. We help Service Customers find, coordinate with, and collaborate with Service Providers for advice, support, or procuring their services. The Services may also enable Service Providers to connect to each other for advice, support, documentation or collaboration on a project.

Service Providers may also provide a guided do-it-yourself service that allows Service Customers to speak to, or to have a video conference with, a Service Provider, who can provide on-demand assistance for your selected issue (e.g., home improvement, repairs, IT services, etc.) (“Remote Advice”).

(b) Disclaimer. While the Services allow Service Customers to access Remote Advice and the services of Service Providers, Streem does not in any way create, sell, resell, provide, control, manage, offer, oversee, direct, deliver, supply or endorse any Remote Advice or other services provided to Service Customers by a Service Provider, nor any third party linking to or connecting you with Service Providers. Service Providers provide Remote Advice directly and assume responsibility for all aspects of the Remote Advice except as expressly stated herein. Streem makes no representations and provides no warranties regarding the quality, legality, suitability, reliability, timeliness, or accuracy of any Remote Advice or information provided through the Remote Advice. Streem may screen Service Providers, but it is under no obligation to do so, and you should exercise caution and common sense to protect personal safety and property when interacting with Service Providers. You are responsible for your compliance with applicable laws.

(c) Third Party Materials. The Services may contain links to third party websites, advertisements, services, offers, activities or other content ("Third Party Materials"). These Third Party Materials are not owned or controlled by Streem. These Third Party Materials are provided for your reference and convenience only, and do not imply any endorsement, sponsorship or recommendation by Streem.

2. CONSENT.

(a) Consent. You affirm that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is lower, and are fully able and competent to enter into, and comply with, these Terms. If you are accessing and using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that situation, "you" and "your" will refer to both you and that entity.

(b) BY PROVIDING YOUR INFORMATION THROUGH THE SERVICES, YOU ARE REQUESTING TO BE (AND YOU EXPRESSLY CONSENT TO BE) CONTACTED BY STREEM, SERVICE PROVIDERS, AND COMPANIES THAT RECEIVE YOUR SERVICE REQUEST. YOU CONSENT TO BE CONTACTED BY VIDEO CALL, VIDEO STREAMING, TELEPHONE, EMAIL, MAIL, TEXT (SMS) MESSAGING, OR OTHER REASONABLE MEANS AT ANY OF THE RESIDENTIAL, CELL OR FAX PHONE NUMBERS OR ADDRESSES YOU PROVIDE, EVEN IF THEY ARE LISTED ON A NATIONAL "DO NOT CALL" OR “DO NOT CONTACT” LIST. YOU AGREE THAT THESE COMMUNICATIONS MAY INCLUDE PRERECORDED, ARTIFICIALLY VOICED, OR AUTODIALED TELEMARKETING MESSAGES, AND THAT THEY MAY BE MONITORED AND RECORDED FOR QUALITY ASSURANCE AND OTHER REASONS. YOU AGREE THAT THESE PARTIES MAY CONTACT YOU FOR PURPOSES OF PROVIDING SERVICES, SERVICE PROVIDER PRODUCTS OR SERVICES YOU HAVE REQUESTED, MARKETING, SERVICING YOUR ACCOUNT, ADDRESSING COMPLAINTS, BILLING OR OTHER ACCOUNT-RELATED MATTERS, OR OTHER PURPOSES REASONABLY RELATED TO THE SERVICES.

3. LICENSE GRANT

(a) Grant of Limited License to Service Customers. Subject to your compliance with these Terms, we hereby grant you, as a Service Customer, a limited, revocable, non-exclusive, non-transferable and non-sublicensable right to access and use the Services for your personal, non-commercial and informational use only.

(b) License to Your Submissions. With respect to the videos, photos, information, or other data you submit through your access and use of the Services, you grant Streem a worldwide, non-exclusive, royalty-free, and fully sub-licensable license to use, edit, modify, prepare derivative works of (e.g., optimizing your content for the Services), reproduce, distribute, publish, broadcast, and display such content for the limited purposes of operating, promoting, and improving the Services and developing new ones. This license for such limited purposes continues after you stop using our Services, with respect to aggregate and de-identified data derived from such content. Please see our Privacy Policy for further information regarding use of your content.

4. INTELLECTUAL PROPERTY RIGHTS

(a) Streem Services are Protected. The Services, including all material and information, and the selection, arrangement and composition of such information ("Materials") are the property of Streem, its suppliers, and licensors and are protected by United States and international intellectual property laws, including but not limited to trademark and copyright laws. You agree not to remove, alter or obscure any copyright, trademark or proprietary rights notice incorporated in or accompanying the Services. Except for the limited license explicitly granted to you under these Terms, no other license is granted to you, whether by implication, estoppel or otherwise and all rights are explicitly reserved.

(b) Third-Party Intellectual Property. All non-Streem trademarks, product names and logos appearing on our Services are property of their respective owners.

(c) Claims of Copyright Infringement. If you believe that your work has been reproduced in connection with the Services in a manner that constitutes copyright infringement, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by sending a written notification to Streem at the address below, with the following information: (i) a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest, (ii) identification of the copyrighted work claimed to have been infringed, (iii) a description of where the material that you claim is infringing is located within the Services, (iv) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an e-mail address, (v) a signed statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, and (vi) a signed statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or you are authorized to act on behalf of the owner.

Notification pursuant to the DMCA should be submitted to:

Streem, Inc.

Attn: Streem Legal Department

805 SW Broadway St., Ste 2440

Portland, OR 97205

support@Streem.pro

5. ACCEPTABLE USE POLICIES

(a) No Reverse Engineering. You may not reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or architectural framework for the Services (except to the extent specifically permitted by applicable law).

(b) No Automated Queries; No Harvesting. You may not access, download, monitor, or copy any information or content contained on or in the Services through automated or artificial means (including, but not limited to, screen and database scraping, spiders, robots, crawlers, deep-link, or any similar or equivalent automatic or manual process), or in any way obtain or attempt to obtain any content or information through any means that Streem does not intentionally make available through the Services. However, general purpose Internet search engines and non-commercial public archives that use tools to gather information for the sole purpose of displaying hyperlinks to the Services are granted a limited exception from the foregoing exclusion, provided that they do so from a stable IP address or range of IP addresses using an easily-identifiable agent that adheres to all limitations set forth in any applicable robots.txt file. You may not harvest information about Service Customers or Service Provider for any purpose.

(c) No Improper Uses. You may not frame any part of our Services. You may not use, or attempt to use, the Services through any means not explicitly and intentionally made available, provided or intended with respect to the Services (including, but not limited to, attempting to gain unauthorized access to any portion of the Services or any other systems connected to the Services). You may not use or access the Services in any manner that could damage, disable, overburden, or impair the Services or that could interfere with the rights of or otherwise harm Streem, its service providers, suppliers, other Service Customers or any other person.

(d) Security of Account. You will not disclose your password to anyone and you will notify us immediately of any unauthorized use of your account. You are responsible for all activities that occur in your account, whether or not you know about them.

(e) You Are Responsible for Video Streams. The Services may permit you to submit videos, photos and other data. You are solely responsible for your submission, participation in a video stream, and the consequences of submitting it. For example, if you provide a video or photos to a Service Provider in the process of obtaining advice from that Service Provider, you (and not Streem) are solely responsible for those photos or video streaming interaction. You acknowledge and agree that Streem has no obligation or ability to pre-screen your or any other person’s submissions.

(f) False Information. Knowingly submitting false names or contact information not only wastes everybody’s time, it could result in harm to others (including violations of privacy) and significant legal and regulatory liability, damages, penalties and costs for Streem and its service providers and partners. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION IN A SERVICE REQUEST, INCLUDING BUT NOT LIMITED TO ANY NAME OR CONTACT INFORMATION THAT IS NOT YOURS, YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO STREEM AND EACH SERVICE PROVIDER OR OTHER PARTY WHO ACCEPTS THAT SERVICE REQUEST FOR ANY LOSSES, LIABILITIES, DAMAGES (DIRECT, PUNITIVE, CONSEQUENTIAL OR OTHER), FINES OR PENALTIES, AND COSTS AND EXPENSES (INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS’ FEES) INCURRED BY THE AFFECTED PARTIES IN CONNECTION WITH THE IMPROPER SUBMISSION OR ADVICE DURING THE VIDEO STREAM.

(g) Do Not Post, Record, or Live Video Stream Illegal, Infringing, or Harmful Content. You agree that you are the exclusive owner of all rights to your submissions and recorded streams and such rights have not been assigned or encumbered. You represent and warrant that you will not to post, submit or link to any user submissions or material that infringes, misappropriates or violates the intellectual property or other rights of any third party, or that is in violation of any federal, state or local law, rule or regulation. You further represent and warrant not to post, submit or link to any submissions or recorded or live video material that is deceptive, fraudulent, threatening, harassing, defamatory, obscene or otherwise objectionable as determined by Streem.

(h) Do Not Live Video Stream, Record, or Post Improper Content. You agree not to live video stream, record video, post, submit or link to any user submissions or material that (i) directly or indirectly directs persons to another online or offline location that provides products or services similar to the Services; (ii) involves unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation; or (iii) facilitates illegal gambling, gaming, or lotteries.

(i) Reviews of Service Provider. Service Customers may be able to rate a Service Provider’s performance of services or quality of advice within the Streem product. Streem is not obligated to monitor, change or control such ratings. Service Customers agree to avoid inappropriate, obscene or discriminatory language in rating Service Provider.

(j) Review of Your Video & Photo Submissions. We do not approve, control or endorse your or anyone else's submissions and have no obligation to do so. However, we reserve the right (but assume no obligation) to pre-screen, refuse, remove or modify submissions for any reason, at our sole discretion.

(k) Service Customers Suggestions. If you elect to provide or make available to Streem any suggestions, comments, ideas, improvements or other feedback relating to the Services or otherwise (“Suggestions”), Streem will be free to use, disclose, reproduce, make, have made, modify, license, transfer and otherwise utilize and distribute your Suggestions in any manner, without credit or compensation to you.

6. PRIVACY

(a) Our Privacy Policy. Our Privacy Policy, which describes how we collect and use information from our users, is available at https://sites.google.com/streem.pro/terms-and-privacy/home/, as well as through the link titled "Privacy" on our homepage. The Privacy Policy is incorporated into and is a part of these Terms.

7. FEES AND PAYMENT

(a) Service Provider Charges. While Streem does not currently charge Service Customers for using the Services, your use of the on-demand Services may result in charges from Service Providers for the services they provide (“Service Provider Charges”). We encourage you to clarify all Service Provider Charges prior to receiving any services from a Service Provider. While the Services may relay Service Providers’ quotes or stated pricing, Streem in no way guarantees their accuracy and disclaims any liability therefrom. The Services do not, and are not intended to, provide a mechanism for Service Customers to pay Service Providers; you may not share payment or billing info via the Services. You acknowledge and agree that your purchase of services and products from a Service Provider is a transaction between you and that Service Provider and not with Streem.

8. RELEASE.

YOU ACKNOWLEDGE AND AGREE THAT STREEM ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, ARISING FROM YOUR USE OF THE SERVICES.

YOU AGREE THAT YOU BEAR ALL RISK AND YOU AGREE TO AND DO HEREBY RELEASE STREEM, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SHAREHOLDERS, AGENTS, REPRESENTATIVES, LICENSORS, LICENSEES AND SUPPLIERS (COLLECTIVELY, THE "STREEM PARTIES") FROM ALL CLAIMS, DEMANDS, LIABILITIES AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, NOW AND IN THE FUTURE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICES AND YOUR USE OF, OR TRANSACTIONS WITH, STREEM, SERVICE PROVIDERS OR OTHER THIRD PARTIES. YOU FURTHER WAIVE ANY AND ALL RIGHTS AND BENEFITS OTHERWISE CONFERRED BY ANY STATUTORY OR NON-STATUTORY LAW OF ANY JURISDICTION THAT WOULD PURPORT TO LIMIT THE SCOPE OF A RELEASE OR WAIVER.

YOU WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS WHICH YOU HAVE OR MAY HAVE UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA OR ANY SIMILAR PROVISION OF THE STATUTORY OR NON-STATUTORY LAW OF ANY OTHER JURISDICTION TO THE FULL EXTENT THAT YOU MAY LAWFULLY WAIVE ALL SUCH RIGHTS AND BENEFITS.

IN PARTICULAR, NEITHER STREEM NOR ITS AGENTS OR AFFILIATES ARE RESPONSIBLE FOR THE REPRESENTATIONS OR ACTIONS OR OMISSIONS OF ANY SERVICE PROVIDER, WHETHER ONLINE OR OFFLINE AND WHETHER WITHIN OR OUTSIDE OF THE SERVICES. BECAUSE STREEM IS NOT THE PROVIDER OF THIRD PARTY SERVICES, IF A DISPUTE ARISES BETWEEN YOU AND A SERVICE PROVIDER, EXCEPT AS SET FORTH IN SECTION 12(A), SUCH DISPUTE IS SOLELY BETWEEN SUCH PARTIES, AND NOT STREEM. YOU HEREBY RELEASE STREEM (AND ITS AFFILIATES, AGENTS AND EMPLOYEES) FROM, AND SHALL INDEMNIFY STREEM AGAINST, ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.

9. WARRANTY DISCLAIMER

Streem makes no representation or warranty about the accuracy or suitability of the content or comments during a video stream or other information displayed on the SERVICES or provided through the Services. We use good faith efforts to promptly update any incorrect information displayed on the SERVICES, when we are notified or otherwise become aware of such inaccuracy.

THE SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE STREEM PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, AND OTHERWISE, IN CONNECTION WITH THE SERVICES AND YOUR USE OF OR TRANSACTIONS WITH STREEM, SERVICE PROVIDERS OR OTHER THIRD PARTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, SECURITY, ACCURACY, AVAILABILITY, USE OF REASONABLE CARE AND SKILL, AND NON-INFRINGEMENT, AS WELL AS WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, AND COURSE OF PERFORMANCE.

10. LIMITATION OF LIABILITY

IN NO EVENT WILL THE STREEM PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY COST OF COVER, LOST PROFITS OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF, BASED ON, OR RESULTING FROM YOUR USE OF THE SERVICES AND YOUR USE OF, OR TRANSACTIONS WITH, STREEM, SERVICE PROVIDERS OR OTHER THIRD PARTIES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE OR ANY OTHER LEGAL THEORY, WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT STREEM IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE STREEM PARTIES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE PRIVACY POLICY, THE SERVICES, AND YOUR USE OF, OR TRANSACTIONS WITH, STREEM, SERVICE PROVIDERS OR OTHER THIRD PARTIES EXCEED THE LESSER OF (A) THE AMOUNT YOU HAVE PAID TO STREEM FOR USE OF THE APPLICABLE SERVICES IN THE PRECEDING TWELVE MONTH PERIOD OR (B) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO STREEM, TEN DOLLARS.

Any claims relating to use of the Services must be brought within one (1) year from the date the cause of action arose. Claims brought after such period will be VOID.

11. INDEMNIFICATION

IN ADDITION TO YOUR INDEMNIFICATION OBLIGATIONS WITH RESPECT TO FALSE INFORMATION (DESCRIBED ABOVE), YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE STREEM PARTIES FROM AND AGAINST ANY CLAIMS, DISPUTES, DEMANDS, LOSSES, OBLIGATIONS, LIABILITIES, EXPENSES, DAMAGES AND COSTS (INCLUDING BUT NOT LIMITED TO ATTORNEY'S FEES) DUE TO OR ARISING OUT OF (A) YOUR ACCESS TO OR USE OF THE SERVICES, (B) YOUR USE OF, OR TRANSACTIONS WITH, STREEM, SERVICE PROVIDERS OR OTHER THIRD PARTIES, OR (C) ANY OTHER VIOLATION BY YOU OF ANY OF THESE TERMS. STREEM RESERVES THE RIGHT, AT ITS OWN COST AND SOLE DISCRETION, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL FULLY COOPERATE WITH STREEM IN ASSERTING ANY AVAILABLE DEFENSES.

12. DISPUTES

(a) Resolving Disputes. We do not expect that SERVICE CUSTOMERS will have disputeS with SERVICE PROVIDERS. However, if a dispute with any Service Provider should arise, Streem reserves the right in its sole discretion to attempt to resolve any such dispute. SERVICE CUSTOMERS agree that prior to taking any legal action against a Service Provider, THEY will provide Streem 30 days’ written notice and, AT STREEM’S ELECTION, Streem May ATTEMPT IN GOOD FAITH TO RESOLVE SUCH dispute. you agree that Streem shall not be liable for any actions or omissions in connection with its attempts to resolve any disputes.

(b) Binding Arbitration. YOU AGREE THAT ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS, THE PRIVACY POLICY, YOUR ACCESS TO OR USE OF THE SERVICES OR ANY RELATIONSHIP BETWEEN US, INCLUDING BUT NOT LIMITED TO THE VALIDITY, APPLICABILITY OR INTERPRETATION OF THESE TERMS (ANY OF THESE, A “DISPUTE”) WILL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.

The arbitration will be conducted by the American Arbitration Association (AAA) under its then-applicable rules, including (as appropriate) its Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at http://www.adr.org/. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. The arbitration shall be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that the hearing will be conducted in Portland, Oregon. The decision of the arbitrator shall be final and binding. Judgment on the arbitral award may be entered in any court of competent jurisdiction.

(c) Class Action Waiver. ANY DISPUTE WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION OR ARBITRATION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION. YOUR ACCESS AND CONTINUED USE OF THE SERVICES AND/OR THE SERVICES SIGNIFIES YOUR EXPLICIT CONSENT TO THIS WAIVER.

(d) Governing Law. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BE BROUGHT ONLY IN COURTS OF COMPETENT JURISDICTION LOCATED IN MULTNOMAH COUNTY, OREGON. YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH PROCEEDING.

(e) Injunctive Relief. Notwithstanding anything to the contrary, you and Streem may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction to protect intellectual property rights, whether in aid of, pending or independently of the resolution of any Dispute pursuant to the arbitration procedures set forth above.

13. GENERAL

(a) Dormant Accounts. If an account remains inactive for one year or more, Streem reserves the right to terminate the account.

(b) Assignment. These Terms, and any rights and licenses granted hereunder, may be transferred or assigned by you only with Streem's prior written consent, but may be assigned by Streem without restriction and without notice to you.

(c) Export Control. Software and the transmission of applicable technical data, if any, in connection with the Services may be subject to export controls. You agree to comply with all applicable laws regarding software and the transmission of technical data exported from the United States or the country in which you reside.

(d) Entire Agreement and Severability. These Terms (including the Privacy Policy) constitute the entire agreement between you and Streem concerning the Services and supersede all prior or contemporaneous communications of any kind between you and Streem with respect to the Services. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, void, or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms, and the remainder of these Terms shall remain in full force and effect.

(e) Waiver. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Streem's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

(f) Modification of Services. We reserve the right to modify, restrict access to, or discontinue the Services (or any portion of the Services), temporarily or permanently, with or without notice to you, and we are not obligated to support or update the Services. Unless explicitly stated otherwise, any new features that augment or enhance the current Services shall be subject to these Terms.

(g) Changes to Terms. We may modify these Terms at any time by posting a revised version; any changes to the Terms will be effective immediately on posting. Please review the Terms regularly as your continued use of the Services constitutes acceptance of any changes. You waive any right you have to receive specific notice of changes to the Terms. Unless we provide you with specific notice, no changes to our Terms will apply retroactively. WE MAY MODIFY THESE TERMS AT ANY TIME BY POSTING A REVISED VERSION.

(h) Termination; No Right to Services. We reserve the right to refuse service to anyone. We reserve the right, with or without notice, and in our sole discretion, to suspend or terminate your access to and use of the Services, in whole or in part, and to block or prevent your future access to and use of the Services, for any at any time and for any reason (including but not limited to those specifically described in these Terms).

(i) Third Party Beneficiaries. Neither these Terms nor the Privacy Policy create any right of action on the part of any third party, except for the Streem Parties and suppliers or others who are party to written agreements with us explicitly giving them third party beneficiary rights.

(j) Governing Law. You agree that these Terms, the Privacy Policy and any Dispute will be governed solely by United States and Oregon state law, without regard to conflict of law provisions. Without limiting the jurisdiction of any other court, you admit and further irrevocably agree to submit to the personal jurisdiction of the courts located within Portland, Oregon for the purpose of entering judgments on arbitral awards. Your rights under any services agreement you have with a Service Provider will be governed by the terms of that agreement and by applicable federal, state, and local laws.

(k) Attorney Fees. If any of the Streem Parties take legal action against you as a result of your violation of these Terms and the Streem Parties are the prevailing party, the Streem Parties will be entitled to recover from you, and you agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to the Streem Parties.

(l) Contact Us. If you have questions about these Terms, please contact us by email at support@Streem.pro or in writing at 921 SW Washington St, Ste 820, Portland, OR 97205.

ADDITIONAL TERMS FOR iOS APPS

The following additional terms apply if you access or use the Services through an Apple iOS product:

(a) Acknowledgement. Streem and you acknowledge that these Terms are concluded between Streem and you only, and not with Apple, and Streem, not Apple, is solely responsible for the Services and the content thereof.

(b) Scope of License. The license granted to you for the Services is limited to a non-transferable license to use the Services on any iOS product that you own or control and as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.

(c) Maintenance and Support. As between Apple and Streem, Streem is solely responsible for providing maintenance and support services, if any, with respect to the Services, as specified in these Terms, or as required under applicable law. Streem and you acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Services.

(d) Warranty. As between Apple and Streem, Streem is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Services to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Services to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Services, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Streem's sole responsibility.

(e) Product Claims. Streem and you acknowledge that Streem, not Apple, is responsible for addressing any claims by you or any third party relating to the Services or your possession and/or use of those Services, including but not limited to: (i) product liability claims; (ii) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

(f) Intellectual Property Rights. Streem and you acknowledge that, in the event of any third party claim that the Services or your possession and use of the Services infringes that third party's intellectual property rights, Streem, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

(g) Legal Compliance. You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

(h) Developer Name and Address. Streem may be contacted at 921 SW Washington St, Ste 820, Portland, OR 97205 or support@Streem.pro in connection with any questions, complaints or claims with respect to the Services.

(i) Third-Party Beneficiary. Streem and you acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms with respect to access or use of the Services through an iOS product, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

Streem, Inc. Terms of Use – Service Providers

Effective Date March 12th, 2019

Agreement to Terms. These terms of use ("Terms") constitute a legally binding contract between Streem, Inc. ("Streem," "we," "us") and you, with respect to your use of Streem’s mobile applications, web applications and online services ("Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by, these Terms and our Privacy Policy (located here) including any updates posted here or otherwise communicated to you. If you do not agree to the Terms and the Privacy Policy, please do not use the Services.

IMPORTANT NOTICES:

(A) These Terms are applicable to professionals (“Service Providers”) using Streem’s Services to provide professional services to individuals (“Service Customers”) seeking to engage a professional. These Terms (including those terms applicable to Service Providers in the Privacy Policy) also apply if you are using the Service Customer application: (i) to service your customer(s) or to communicate with other Service Providers, or (ii) under an enterprise agreement with Streem to deploy the Services within your company.

(B) You or the entity on whose behalf you access the Services may have a separate commercial agreement with Streem. To the extent such separate commercial agreement conflicts with these Terms, then the separate agreement will govern.

(C) THESE TERMS REQUIRE BINDING ARBITRATION TO RESOLVE ANY DISPUTE OR CLAIM RELATING TO THESE TERMS, THE SERVICES OR ANY RELATIONSHIP BETWEEN US. ANY SUCH DISPUTE OR CLAIM WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION OR ARBITRATION. THESE TERMS ALSO CONTAIN A DISCLAIMER OF WARRANTIES AND A DISCLAIMER OF LIABILITY, AS WELL AS A RELEASE AND INDEMNIFICATION BY YOU. PLEASE READ THEM CAREFULLY.

1. SERVICES

(a) Services We Provide. Our Services connect Service Providers to Service Customers in a variety of fields. We help Service Customers find, coordinate with, and collaborate with Service Providers for advice, support, or procuring their services. The Services may also enable Service Providers to connect to each other for advice, support, documentation or collaboration on a project.

Service Providers may also provide a guided do-it-yourself service that allows Service Customers to speak to, or to have a video conference with, a Service Provider, who can provide on-demand assistance for your selected issue (e.g., home improvement, repairs, IT services, etc.) (“Remote Advice”).

(b) Disclaimer. While the Services allow Service Providers to provide Remote Advice, Streem does not in any way create, sell, resell, provide, control, manage, offer, oversee, direct, deliver, supply or endorse any Remote Advice or other services provided to Service Customers by a Service Provider. Service Providers provide Remote Advice directly and assume responsibility for all aspects of the Remote Advice except as expressly stated herein. Streem makes no representations and provides no warranties regarding the quality, legality, suitability, reliability, timeliness, or accuracy of any Remote Advice or information provided through the Remote Advice. Streem may screen Service Providers, but it is under no obligation to do so. You are responsible for your compliance with applicable laws.

(c) Third Party Materials. The Services may contain links to third party websites, advertisements, services, offers, activities or other content ("Third Party Materials"). These Third Party Materials are not owned or controlled by Streem. These Third Party Materials are provided for your reference and convenience only, and do not imply any endorsement, sponsorship or recommendation by Streem.

2. CONSENT

(a) Consent. You represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is lower, and are fully able and competent to enter into, and comply with, these Terms. If you are accessing and using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that situation, "you" and "your" will refer to both you and that entity.

(b) BY PROVIDING YOUR INFORMATION THROUGH THE SERVICES, YOU ARE REQUESTING TO BE (AND YOU EXPRESSLY CONSENT TO BE) CONTACTED BY STREEM AND SERVICE CUSTOMERS. YOU CONSENT TO BE CONTACTED BY VIDEO CALL, VIDEO STREAMING, TELEPHONE, EMAIL, MAIL, TEXT (SMS) MESSAGING, OR OTHER REASONABLE MEANS AT ANY OF THE RESIDENTIAL, CELL OR FAX PHONE NUMBERS OR ADDRESSES YOU PROVIDE, EVEN IF THEY ARE LISTED ON A NATIONAL "DO NOT CALL" OR “DO NOT CONTACT” LIST. YOU AGREE THAT THESE COMMUNICATIONS MAY INCLUDE PRERECORDED, ARTIFICIALLY VOICED, OR AUTODIALED TELEMARKETING MESSAGES, AND THAT THEY MAY BE MONITORED AND RECORDED FOR QUALITY ASSURANCE AND OTHER REASONS. YOU AGREE THAT THESE PARTIES MAY CONTACT YOU FOR PURPOSES OF PROVIDING OR RECEIVING SERVICES, MARKETING, SERVICING YOUR ACCOUNT, ADDRESSING COMPLAINTS, BILLING OR OTHER ACCOUNT-RELATED MATTERS, OR OTHER PURPOSES REASONABLY RELATED TO THE SERVICES.

3. SERVICE PROVIDER OBLIGATIONS

(a) Service Provider Profile. As a Service Provider, you must open an account and complete a profile in connection with the Services. You agree to provide us with such additional information as we reasonably request; to provide accurate, complete and up-to-date information in connection with the Services; and to keep that information updated, complete and correct. You understand and acknowledge that the amount and quality of your Service Provider information (including the amount and quality of profile data, project activity, ratings, and endorsements) may affect your exposure within the Services. By creating your account, you consent to be contacted via telephone, email, text (SMS) message, video streaming, or other reasonable electronic or non-electronic means, at any of the contact numbers or addresses you provide, as part of the normal business operation of the Provided Services.

(b) Licenses and Obligations. You agree that you will solicit, accept and perform work only if you possess the qualifications, experience and skill necessary to complete such work, and you will complete such work with the degree of skill and care that is required to meet applicable industry standards. You also agree that you have (and will continue to maintain) valid licenses, authorizations, insurance and bonding to the extent required by applicable authorities for any work you solicit, accept or perform.

(c) Informational Requests. You agree to comply with Streem's informational requests from time to time in connection with the Services, including providing information to verify your identity and to confirm status if we have connected you with a Service Customer.

(d) Independent Contractor. You acknowledge that you are not an employee of Streem and that no agency, partnership, joint venture or employee-employer relationship with Streem is intended or created by these Terms or any relationship between us, that you have no power or authority to make any commitments on behalf of Streem, and that Streem has no power or authority to make any commitments on your behalf. You will be solely responsible for the supervision, direction and control, compensation, benefits and withholdings of you and all your personnel.

(e) No Guarantee. As a Service Provider, you agree and acknowledge that Streem cannot and does not guarantee the results of any Services, including the exposure you will receive as part of the Services, the number or quality of potential customers with whom you will have contact, or whether a Service Customer will actually contract with you or pay you to do the work if you answer their video streams. You acknowledge that Streem may impose limits on the type and number of Service Providers that can participate in particular programs, which Service Providers are notified about particular video stream requests and the timing of such notification, and the type and number of Service Providers who can respond to such requests and video streams.

4. LICENSE GRANT

(a) Grant of Limited License to Service Providers. Subject to your compliance with these Terms, we hereby grant you, as a Service Provider acting in your professional capacity, a limited, revocable, non-exclusive, non-transferable and non-sublicensable right to access and use the Services for the purpose of providing estimates, information, products and services as contemplated by the Services.

(b) License to Your Submissions. With respect to the videos, photos, information, or other data you submit through your access and use of the Services, you grant Streem a worldwide, non-exclusive, royalty-free, and fully sub-licensable license to use, edit, modify, prepare derivative works of (e.g., optimizing your content for the Services), reproduce, distribute, publish, broadcast, and display such content for the limited purposes of operating, promoting, and improving the Services and developing new ones. This license for such limited purposes continues after you stop using our Services, with respect to aggregate and de-identified data derived from such content. Please see our Privacy Policy for further information regarding use of your content.

5. INTELLECTUAL PROPERTY RIGHTS

(a) Streem Services are Protected. The Services, including all material and information, and the selection, arrangement and composition of such information ("Materials") are the property of Streem, its suppliers, and licensors and are protected by United States and international intellectual property laws, including but not limited to trademark and copyright laws. You agree not to remove, alter or obscure any copyright, trademark or proprietary rights notice incorporated in or accompanying the Services. Except for the limited license explicitly granted to you under these Terms, no other license is granted to you, whether by implication, estoppel or otherwise and all rights are explicitly reserved.

(b) Third-Party Intellectual Property. All non-Streem trademarks, product names and logos appearing on our Services are property of their respective owners.

(c) Claims of Copyright Infringement. If you believe that your work has been reproduced in connection with the Services in a manner that constitutes copyright infringement, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by sending a written notification to Streem at the address below, with the following information: (i) a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest, (ii) identification of the copyrighted work claimed to have been infringed, (iii) a description of where the material that you claim is infringing is located within the Services, (iv) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an e-mail address, (v) a signed statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, and (vi) a signed statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or you are authorized to act on behalf of the owner.

Notification pursuant to the DMCA should be submitted to:

Streem, Inc.

Attn: Streem Legal Department

805 SW Broadway St., Ste 2440

Portland, OR 97205

support@Streem.pro

6. ACCEPTABLE USE POLICIES

(a) No Reverse Engineering. You may not reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or architectural framework for the Services (except to the extent specifically permitted by applicable law).

(b) No Automated Queries; No Harvesting. You may not access, download, monitor, or copy any information or content contained on or in the Services through automated or artificial means (including, but not limited to, screen and database scraping, spiders, robots, crawlers, deep-link, or any similar or equivalent automatic or manual process), or in any way obtain or attempt to obtain any content or information through any means that Streem does not intentionally make available through the Services. However, general purpose Internet search engines and non-commercial public archives that use tools to gather information for the sole purpose of displaying hyperlinks to the Services are granted a limited exception from the foregoing exclusion, provided that they do so from a stable IP address or range of IP addresses using an easily-identifiable agent that adheres to all limitations set forth in any applicable robots.txt file. You may not harvest information about Service Customers or other Service Providers for any purpose.

(c) No Improper Uses. You may not use, or attempt to use, the Services through any means not explicitly and intentionally made available, provided or intended with respect to the Services (including, but not limited to, attempting to gain unauthorized access to any portion of the Services or any other systems connected to the Services). You may not use or access the Services in any manner that could damage, disable, overburden, or impair the Services or that could interfere with the rights of or otherwise harm Streem, its service providers, suppliers, Service Customers, other Service Providers, or any other person.

(d) Security of Account. You will not disclose your password to anyone and you will notify us immediately of any unauthorized use of your account. You are responsible for all activities that occur in your account, whether or not you know about them.

(e) You Are Responsible for Video Streams. The Services may permit you to submit videos, photos and other data. You are solely responsible for your submission, participation in a video stream, and the consequences of submitting it. For example, if you provide advice or other information to a Service Customer, you (and not Streem) are solely responsible for that advice and information and video streaming interaction. You acknowledge and agree that Streem has no obligation or ability to pre-screen your or any other person’s submissions.

(f) False Information. Knowingly submitting false names or contact information not only wastes everybody’s time, it could result in harm to others (including violations of privacy) and significant legal and regulatory liability, damages, penalties and costs for Streem and its service providers and partners. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION INTO THE SERVICES, INCLUDING ANY NAME OR CONTACT INFORMATION THAT IS NOT YOURS, YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO STREEM AND EACH SERVICE CUSTOMER WHO INTERACTS WITH YOU VIA THE SERVICES OR OTHER PARTY FOR ANY LOSSES, LIABILITIES, DAMAGES (DIRECT, PUNITIVE, CONSEQUENTIAL OR OTHER), FINES OR PENALTIES, AND COSTS AND EXPENSES (INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS’ FEES) INCURRED BY THE AFFECTED PARTIES IN CONNECTION WITH THE IMPROPER SUBMISSION OR ADVICE DURING THE VIDEO STREAM.

(g) Do Not Post, Record, or Live Video Stream Illegal, Infringing, or Harmful Content. You agree that you are the exclusive owner of all rights to your submissions and recorded streams and such rights have not been assigned or encumbered. You represent and warrant that you will not to post, submit or link to any user submissions or material that infringes, misappropriates or violates the intellectual property or other rights of any third party, or that is in violation of any federal, state or local law, rule or regulation. You further represent and warrant not to post, submit or link to any submissions or recorded or live video material that is deceptive, fraudulent, threatening, harassing, defamatory, obscene or otherwise objectionable as determined by Streem.

(h) Do Not Live Video Stream, Record, or Post Improper Content. You agree not to live video stream, record video, post, submit or link to any user submissions or material that (i) directly or indirectly directs persons to another online or offline location that provides products or services similar to the Services; (ii) involves unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation; or (iii) facilitates illegal gambling, gaming, or lotteries.

(i) Reviews of Service Providers. Service Customers may be able to rate a Service Provider’s performance of services or quality of advice within the Streem product. Streem is not obligated to monitor, change or control such ratings.

(j) Review of Your Video & Photo Submissions. We do not approve, control or endorse your or anyone else's submissions and have no obligation to do so. However, we reserve the right (but assume no obligation) to pre-screen, refuse, remove or modify submissions for any reason, at our sole discretion.

(k) Service Provider Suggestions. If you elect to provide or make available to Streem any suggestions, comments, ideas, improvements or other feedback relating to the Services or otherwise (“Suggestions”), Streem will be free to use, disclose, reproduce, make, have made, modify, license, transfer and otherwise utilize and distribute your Suggestions in any manner, without credit or compensation to you.

7. PRIVACY

(a) Our Privacy Policy. Our Privacy Policy, which describes how we collect and use information from our users, is available at https://sites.google.com/streem.pro/terms-and-privacy/home as well as through the link titled "Privacy" on our homepage. The Privacy Policy is incorporated into and is a part of these Terms.

8. CONFIDENtIALiTY

(a) Confidentiality. If you receive confidential information from Streem, until such information is no longer confidential, you agree not to use it or disclose it to any third party except as necessary to perform your obligations contemplated by our relationship. Confidential information includes but is not limited to information concerning Streem’s fees, marketing plans, financial results, pricing schedules, product lines, product plans, proprietary technology, research information, practices, trade secrets, and any and all other information that is not generally known to the public.

(b) Information Regarding Service Customers. Streem may provide you with personal information relating to individuals that are seeking products or services. You may not rent, sell or otherwise provide this information to others without such individual’s consent or except as required to provide your products or services to such individual. You may not make any recorded video stream public without the consent of the Service Customer and Streem. You may not use, or attempt to use, this information in a manner that would violate these Terms or for any purpose not intended by Streem. In addition, your collection, storage and use of the personal information is subject to the Streem Privacy Policy.

9. FEES AND PAYMENT. The following terms of this Section 9 apply, unless otherwise set forth in a separate commercial agreement with Streem.

(a) Charges. You agree that use of the Streem Services may result in charges to you for those Services ("Streem Charges"). You will be informed of Charges before the provision of Services by Streem. Streem may offer discounts on Streem Charges from time to time in its sole discretion; to receive those discounts, you must comply with any terms and conditions Streem specifies for the discount. Applicable sales tax will be added to all Streem Charges where required by law.

(b) Payment. Unless otherwise notified, payments for Streem Charges are due and payable to Streem in advance of the applicable billing cycle and, except as set forth in these Terms, are final and non-refundable; however, payment for overages are due the billing cycle following the month in which the overages accrued. Streem may cancel Services for late payments. The Services do not, and are not intended to, provide a mechanism for Service Customers to pay Service Providers; you may not share or collect payment or billing info via the Services. You acknowledge and agree that your offering of services and products to a Service Customer is a transaction between you and that Service Customer and not with Streem

(c) Term. The term of Services begins on the first day the Services are made available to a Service Provider and continues monthly thereafter, unless you terminate prior to the expiration of the then-current monthly term. IF YOU DO NOT CANCEL YOUR SUBSCRIPTION PRIOR TO THE EXPIRATION OF THE THEN-CURRENT MONTHLY TERM, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW.

(d) Returns; Refunds. As a Service Provider, you are purchasing the right to receive video streams from the Service Customer with respect to such Customer’s request to contact them for a particular project, not a right or guarantee to perform the work. It is the Service Customer who decides whether to work with a particular Service Provider or not. Unless required by applicable law or Streem’s limited return criteria, Streem does not offer refunds.

(e) Currency; No Interest. All dollar amounts listed within the Services are in U.S. dollars unless otherwise specified. You acknowledge and agree that funds in your account within the Services will accrue no interest and you are entitled to no interest earned or otherwise resulting from balances in any accounts within the Services.

10. RELEASE

YOU ACKNOWLEDGE AND AGREE THAT STREEM ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, ARISING FROM YOUR USE OF THE SERVICES.

YOU AGREE THAT YOU BEAR ALL RISK AND YOU AGREE TO AND DO HEREBY RELEASE STREEM, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SHAREHOLDERS, AGENTS, REPRESENTATIVES, LICENSORS, LICENSEES AND SUPPLIERS (COLLECTIVELY, THE "STREEM PARTIES") FROM ALL CLAIMS, DEMANDS, LIABILITIES AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, NOW AND IN THE FUTURE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICES AND YOUR USE OF, OR TRANSACTIONS WITH, STREEM, SERVICE CUSTOMERS, OR OTHER THIRD PARTIES. YOU FURTHER WAIVE ANY AND ALL RIGHTS AND BENEFITS OTHERWISE CONFERRED BY ANY STATUTORY OR NON-STATUTORY LAW OF ANY JURISDICTION THAT WOULD PURPORT TO LIMIT THE SCOPE OF A RELEASE OR WAIVER.

YOU WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS WHICH YOU HAVE OR MAY HAVE UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA OR ANY SIMILAR PROVISION OF THE STATUTORY OR NON-STATUTORY LAW OF ANY OTHER JURISDICTION TO THE FULL EXTENT THAT YOU MAY LAWFULLY WAIVE ALL SUCH RIGHTS AND BENEFITS.

IN PARTICULAR, NEITHER STREEM NOR ITS AGENTS OR AFFILIATES ARE RESPONSIBLE FOR THE REPRESENTATIONS OR ACTIONS OR OMISSIONS OF ANY SERVICE PROVIDER, WHETHER ONLINE OR OFFLINE AND WHETHER WITHIN OR OUTSIDE OF THE SERVICES. BECAUSE STREEM IS NOT THE PROVIDER OF THIRD PARTY SERVICES, IF A DISPUTE ARISES BETWEEN YOU AND A SERVICE CUSTOMER, EXCEPT AS SET FORTH IN SECTION 12(A), SUCH DISPUTE IS SOLELY BETWEEN SUCH PARTIES, AND NOT STREEM. YOU HEREBY RELEASE STREEM (AND ITS AFFILIATES, AGENTS AND EMPLOYEES) FROM, AND SHALL INDEMNIFY STREEM AGAINST, ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.

11. WARRANTY DISCLAIMER

Streem makes no representation or warranty about the accuracy or suitability of the content or comments during a video stream or other information displayed on the SERVICES or provided through the Services. We use good faith efforts to promptly update any incorrect information displayed on the SERVICES, when we are notified or otherwise become aware of such inaccuracy.

THE SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, THE STREEM PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, AND OTHERWISE, IN CONNECTION WITH THE SERVICES AND YOUR USE OF OR TRANSACTIONS WITH STREEM, SERVICE CUSTOMERS, OR OTHER THIRD PARTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, SECURITY, ACCURACY, AVAILABILITY, USE OF REASONABLE CARE AND SKILL, AND NON-INFRINGEMENT, AS WELL AS WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, AND COURSE OF PERFORMANCE.

12. LIMITATION OF LIABILITY

IN NO EVENT WILL THE STREEM PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY COST OF COVER, LOST PROFITS OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF, BASED ON, OR RESULTING FROM YOUR USE OF THE SERVICES AND YOUR USE OF, OR TRANSACTIONS WITH, STREEM, SERVICE CUSTOMERS, OR OTHER THIRD PARTIES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE OR ANY OTHER LEGAL THEORY, WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT STREEM IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE STREEM PARTIES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE PRIVACY POLICY, THE SERVICES, AND YOUR USE OF, OR TRANSACTIONS WITH, STREEM, SERVICE CUSTOMERS, OR OTHER THIRD PARTIES EXCEED THE LESSER OF (A) THE AMOUNT YOU HAVE PAID TO STREEM FOR USE OF THE APPLICABLE SERVICES IN THE PRECEDING TWELVE MONTH PERIOD OR (B) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO STREEM, TWO HUNDRED AND FORTY DOLLARS.

ANY CLAIMS RELATING TO USE OF THE SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR FROM THE DATE THE CAUSE OF ACTION AROSE. CLAIMS BROUGHT AFTER SUCH PERIOD WILL BE VOID.

13. INDEMNIFICATION

In addition to your indemnification obligations with respect to false information (described above), you agree to indemnify, defend and hold harmless the Streem Parties from and against any claims, disputes, demands, losses, obligations, liabilities, expenses, damages and costs (including but not limited to attorney's fees) due to or arising out of (a) your access to or use of the services, (b) your use of, or transactions with, Streem, service customers, or other third parties, or (c) any other violation by you of any of these terms. Streem reserves the right, at its own cost and sole discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Streem in asserting any available defenses.

14. DISPUTES

(a) Resolving Disputes. We do not expect that service providers will have disputes with service customers. however, if a dispute with any service customer should arise, Streem reserves the right in its sole discretion to attempt to resolve any such dispute. Service Providers agree that prior to taking any legal action against a service customer, they will provide Streem 30 days’ written notice and, at Streem’s election, Streem may attempt in good faith to resolve such dispute. You agree that Streem shall not be liable for any actions or omissions in connection with its attempts to resolve any disputes.

(b) Binding Arbitration. YOU AGREE THAT ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS, THE PRIVACY POLICY, YOUR ACCESS TO OR USE OF THE SERVICES OR ANY RELATIONSHIP BETWEEN US, INCLUDING BUT NOT LIMITED TO THE VALIDITY, APPLICABILITY OR INTERPRETATION OF THESE TERMS (ANY OF THESE, A “DISPUTE”) WILL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED.

The arbitration will be conducted by the American Arbitration Association (AAA) under its then-applicable rules, including (as appropriate) its Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at http://www.adr.org/. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. The arbitration shall be conducted in the English language by a single independent and neutral arbitrator. For any hearing conducted in person as part of the arbitration, you agree that the hearing will be conducted in Portland, Oregon. The decision of the arbitrator shall be final and binding. Judgment on the arbitral award may be entered in any court of competent jurisdiction.

(c) Class Action Waiver. ANY DISPUTE WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION OR ARBITRATION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION. YOUR ACCESS AND CONTINUED USE OF THE SERVICES SIGNIFIES YOUR EXPLICIT CONSENT TO THIS WAIVER.

(d) Governing Law. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT SUCH CLAIM SHALL BE BROUGHT ONLY IN COURTS OF COMPETENT JURISDICTION LOCATED IN MULTNOMAH COUNTY, OREGON. YOU HEREBY SUBMIT TO THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS AND WAIVE ANY OBJECTION ON THE GROUNDS OF VENUE, FORUM NON-CONVENIENS OR ANY SIMILAR GROUNDS WITH RESPECT TO ANY SUCH PROCEEDING.

(e) Injunctive Relief. Notwithstanding anything to the contrary, you and Streem may seek injunctive relief and any other equitable remedies from any court of competent jurisdiction to protect intellectual property rights, whether in aid of, pending or independently of the resolution of any Dispute pursuant to the arbitration procedures set forth above.

15. GENERAL

(a) Dormant Accounts. If an account remains inactive for one year or more, Streem reserves the right to terminate the account.

(b) Assignment. These Terms, and any rights and licenses granted hereunder, may be transferred or assigned by you only with Streem's prior written consent, but may be assigned by Streem without restriction and without notice to you.

(c) Export Control. Software and the transmission of applicable technical data, if any, in connection with the Services may be subject to export controls. You agree to comply with all applicable laws regarding software and the transmission of technical data exported from the United States or the country in which you reside.

(d) Entire Agreement and Severability. These Terms (including the Privacy Policy and any applicable commercial agreement between you and Streem) constitute the entire agreement between you and Streem concerning the Services and supersede all prior or contemporaneous communications of any kind between you and Streem with respect to the Services. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, void, or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms, and the remainder of these Terms shall remain in full force and effect.

(e) Waiver. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Streem's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

(f) Modification of Services. We reserve the right to modify, restrict access to, or discontinue the Services (or any portion of the Services), temporarily or permanently, with or without notice to you, and we are not obligated to support or update the Services. Unless explicitly stated otherwise, any new features that augment or enhance the current Services shall be subject to these Terms.

(g) Changes to Terms. We may modify these Terms at any time by posting a revised version; any changes to the Terms will be effective immediately on posting. Please review the Terms regularly as your continued use of the Services constitutes acceptance of any changes. You waive any right you have to receive specific notice of changes to the Terms. Unless we provide you with specific notice, no changes to our Terms will apply retroactively. WE MAY MODIFY THESE TERMS AT ANY TIME BY POSTING A REVISED VERSION.

(h) Termination; No Right to Services. We reserve the right to refuse service to anyone. We reserve the right, with or without notice, and in our sole discretion, to suspend or terminate your access to and use of the Services, in whole or in part, and to block or prevent your future access to and use of the Services, for any at any time and for any reason (including but not limited to those specifically described in these Terms).

(i) Third Party Beneficiaries. Neither these Terms nor the Privacy Policy create any right of action on the part of any third party, except for the Streem Parties and suppliers or others who are party to written agreements with us explicitly giving them third party beneficiary rights.

(j) Governing Law. You agree that these Terms, the Privacy Policy and any Dispute will be governed solely by United States and Oregon state law, without regard to conflict of law provisions. Without limiting the jurisdiction of any other court, you admit and further irrevocably agree to submit to the personal jurisdiction of the courts located within Portland, Oregon for the purpose of entering judgments on arbitral awards. Your rights under any services agreement you have with a Service Customer will be governed by the terms of that agreement and by applicable federal, state, and local laws.

(k) Attorney Fees. If any of the Streem Parties take legal action against you as a result of your violation of these Terms and the Streem Parties are the prevailing party, the Streem Parties will be entitled to recover from you, and you agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to the Streem Parties.

(l) Contact Us. If you have questions about these Terms, please contact us by email at support@Streem.pro or in writing at 317 SW Alder Street, Ste 1100, Portland, OR 97204.

ADDITIONAL TERMS FOR iOS APPS

The following additional terms apply if you access or use the Services through an Apple iOS product:

(a) Acknowledgement. Streem and you acknowledge that these Terms are concluded between Streem and you only, and not with Apple, and Streem, not Apple, is solely responsible for the Services and the content thereof.

(b) Scope of License. The license granted to you for the Services is limited to a non-transferable license to use the Services on any iOS product that you own or control and as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.

(c) Maintenance and Support. As between Apple and Streem, Streem is solely responsible for providing maintenance and support services, if any, with respect to the Services, as specified in these Terms, or as required under applicable law. Streem and you acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Services.

(d) Warranty. As between Apple and Streem, Streem is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Services to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Services to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Services, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Streem's sole responsibility.

(e) Product Claims. Streem and you acknowledge that Streem, not Apple, is responsible for addressing any claims by you or any third party relating to the Services or your possession and/or use of those Services, including but not limited to: (i) product liability claims; (ii) any claim that the Services fail to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

(f) Intellectual Property Rights. Streem and you acknowledge that, in the event of any third party claim that the Services or your possession and use of the Services infringes that third party's intellectual property rights, Streem, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

(g) Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

(h) Developer Name and Address. Streem may be contacted at 921 SW Washington St, Ste 820, Portland, OR 97205 or support@Streem.pro in connection with any questions, complaints or claims with respect to the Services.

(i) Third-Party Beneficiary. Streem and you acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms with respect to access or use of the Services through an iOS product, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

Streem Privacy Policy

March 12, 2019

Streem, Inc. (“Streem”) understands that you care about how we collect, use, and share information when you interact with our websites, mobile applications, social media sites and handles, email, and online services (our “Services”), and we value the trust you place in us. This Privacy Policy explains:

· the types of information we collect through our Services;

· how we use and protect that information;

· the types of information we may share with others and under what circumstances;

· the choices you have regarding our collection, use, and sharing practices; and

· the steps we take to protect and secure your data

We also include a specific disclosure about our use of cookies and other tracking technologies. We use these technologies to deliver our Services, gather data for our internal analytics, and for marketing.

This Policy applies to Streem and our websites, web-based applications, mobile applications, emails we send, as well as the information we collect when you interact with us through social media or other websites and online services. It also applies anywhere it is linked. It does not apply to non-Streem websites and mobile applications that may link to our Services or be linked to or from our Services; please review the privacy policies on those websites and applications directly to understand their privacy practices.

While it may be necessary to share information with external vendors to enable the Services, Streem does not and will not attempt to monetize your data by sharing it with third parties who are not involved with the provision of Services to our users. Please see below for detailed information regarding when your use of the Services may result in a third party gaining access to your information.

Please note that your access and use of the Services is governed by further written agreement between you and Streem.

For questions about our privacy practices, contact us at support@streem.pro.


What Do We Collect?

Information You Give Us

Some of the Services may include features or services that permit you to enter contact information and other information about you. The information may vary depending on whether you are an individual seeking to engage a professional (“Service Customer”) or a professional delivering services to a consumer (“Service Provider”).

Between Streem and Service Customers

We may collect and store any information you enter on our Services. This includes:

· Information you provide by filling in forms on our websites or in our mobile applications, such as name and zip code when registering to use our Services.

· Information you provide when you interact with us directly on our Services or via social media, including any posts, pictures, videos and messages which you submit to us either via our social media accounts on other sites (including by use of hashtags associated with us).

· If you contact us, we may keep a record of that correspondence and any contact information provided.

· Any other information you choose to provide.

For our technology to work, our app requires that you provide us with access to the camera, photo albums, and microphone for the device on which you are using Streem. When you choose to connect with a Service Provider via our Services, that Service Provider has the option to initiate recording the video of that conversation. By using the Services, you consent to the recording of any conversations you have via the Services; if you do not wish to be recorded, please discuss this with the Service Provider prior to participating in a call. The video is stored in your account and is accessible by Streem as well as the Service Provider with whom you interact. The video may also be shared by a Service Provider within their organizations (where applicable) to deliver their services or with third parties, according to the data use practices established by the Service Provider.

Streem does not facilitate payments between Service Customers and Service Providers, and Service Providers do not share your payment information with us. Please do not provide a credit card number, social security number, or other sensitive information during a Streem video session, as we cannot control the Service Provider’s use of information contained in Streem sessions.

Between Streem and Service Providers

We collect and store any information you provide about your business when you sign up to use our Services. This may include business contact information about the employees who are authorized to use your Streem account. We use a third party payment processor to process your credit card payments; Streem does not receive your credit card information directly.

We offer Service Providers the option of sharing their phone contacts with us to facilitate sending links to utilize Streem. For our technology to work, our app requires that Service Providers provide us with access to the camera, photo albums, and microphone for the device on which you are using Streem.

Between Service Providers and Service Customers

When Service Customers connect with Service Providers, Streem facilitates the exchange of information (e.g., videos, photos, sound, and data about products or the environment) between them and collects information as described above. Independent of Streem, either Service Customers or Service Providers could record and access any information exchanged between them. Please take this into account when using our Services.

Information We Collect Automatically

When you interact with the Services, certain information about your use of our Services is automatically collected. Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. This includes:

· Details of your visits to our site or application and information generated in the course of the use of our site or Services (including the timing, frequency and pattern of service use) including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our site.

· Details regarding the device you use to access our website or digital services, including operating system and browser type.

· Information about how you interact with emails, including whether you open or click links in any correspondence.

· Information that you make available to us on a social media platform, including your account ID or username and other information included in your posts.

Why Do We Collect This Information And How Do We Use It?

We may use the information we collect from you for the following purposes:

  • To further our purpose of offering technology to connect professionals and service customers
  • To communicate with you, including to respond to inquiries and to send you communications regarding service features
  • To provide you with the best service and improve and grow our community

· To analyze website or application usage and enhance their operation,

  • To detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.

Who Do We Share Information With?

External vendors. We engage vendors to perform functions on our behalf such as data storage, certain technical capabilities of the Services, marketing automation, website and software development, and analytics.

Business partners. We partner with third parties to enable Service Customers to identify and engage Service Providers in their area. The Streem app offers the option to connect with these parties, who will collect certain information in order to match you with a professional. No information about you is shared with our business partners unless you choose to utilize this feature. When you do choose to share information, it may be used by the partner according to the terms of its Privacy Policy.

We may also enter into partnerships with other third parties who promote the use of Streem to enhance their services. When you reach Streem through a third party or otherwise interact with a third party on our Services, that third party may also have access to the data and may use and store it according to their own privacy policy.

Your Employer. If you are a professional employed by a Service Provider or if you are an employee of a company that has an enterprise relationship with Streem to offer you our Services (for example, as a means to provide you with IT support in your office), we may share certain information with your employer. Specifically, your company may have designated one or more administrators who can see the names and contact information of employees who have created accounts with Streem. We may allow employers to access the content of video calls, as well as provide information to your company regarding how many employees are active or not active users of Streem.

Third parties involved in marketing. We engage third parties to assist us in serving marketing or advertising regarding the Services to others who may be interested in the Services.

Social Media Platforms. Where you choose to interact with us through social media, your interaction with social media providers typically allows that third party platform to collect some information about you through cookies they place on your device and other tracking mechanisms. In some cases, that third party social media platform may recognize you through its tracking even when you do not interact with their application(s). Please visit those third parties’ respective privacy policies to better understand their data collection practices and controls they make available to you.

Additional Information About our Data Collection and Sharing Practices

Sharing of Aggregated Data. We may analyze aggregated, de-identified data and share these analyses at our discretion, including with Service Providers, external vendors, marketing agencies, and analytics providers. These third parties will not be able to relate this data to identifiable individuals.

Change of Ownership or Corporate Organization. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot guarantee that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.

Cross-border Transfer of Data. If you use our Services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.

How We Secure the Information We Collect From or About You

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services, including encryption of data. While we use these precautions to safeguard your personal information, like any company we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

Your Options and Rights

Information Stored on Your Account Profile

Please visit the Settings section in the app to update your profile information. You may request deletion of your profile or any information contained in your account by emailing us at support@streem.pro.

Our Email Bulletins

If at any time you would like to unsubscribe from receiving future marketing emails, you can click the unsubscribe link at the bottom of any email bulletin, or email us at support@streem.pro and we will promptly remove you from all correspondence.


Cookies and other automatic information gathering technologies

See the Cookies disclosure below

Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser or device setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed.

You may be able to opt out of or block tracking by interacting directly with the third-parties whose tracking technologies are integrated directly through our website and mobile application. Please see below for more information.

Information for Individuals Located in the EEA and Switzerland

Purposes of processing and legal basis for processing

We process personal data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedoms related to data privacy.

Right to lodge a complaint

Users that reside in the EEA or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here.

Transfers

Personal information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or subcontractors maintain facilities, as described above.

Individual Rights

If you are a resident of the EEA or Switzerland, you are entitled to certain rights. Please note: In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you. These rights include the ability:

· to request from us access to personal information held about you;

· to ask for the information we hold about you to be rectified if it is inaccurate or incomplete;

· to ask for data to be erased if the data is no longer necessary for the purpose for which it was collected, you withdraw consent and no other legal basis for processing exists, or you believe your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing;

· to request that we restrict our processing if we are processing your data based on legitimate interests or the performance of a task in the public interest as an exercise of official authority (including profiling); using your data for direct marketing (including profiling); or processing your data for purposes of scientific or historical research and statistics.

To submit a request to exercise your rights, please contact us at support@streem.pro. We may have a reason under the law why we do not have to respond to your request, or respond to it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Additional Information About Our Use of Tracking Technologies

Streem relies on partners to provide many features of our sites and services using data about your use of Streem and other sites. We use cookies for the following purposes:

· Site Operations: Enabling features that are necessary for providing you the services on our site.

· Analytics: Allowing us to understand how our services are being used, track site performance and make improvements.

· Personalized Marketing: Delivering tailored communications or advertising to prospective customers or interests across services and devices and measuring the effectiveness of these communications.

· Social Media: Enabling the sharing of content from our services through social networking and other sites.

Below is a list of partners we use for these purposes with links to more information on their use of your data and how to exercise your options regarding tracking:

Analytics

Intercom - Privacy Policy

Segment - Privacy Policy

Analytics, Personalized Advertising

Google - How Google uses information from sites or apps that use our services

Personalized Advertising, Social Media

Twitter - Privacy Policy

Site Operations

Adobe - Privacy Policy

Social Media

Facebook - Data Policy

You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative. Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your Apple or Android device.

Please note that opting-out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.

Your browser or device may include “Do Not Track” functionality. At this time, Streem does not respond to browser “Do Not Track” signals.

Changes to This Policy

We may make changes to this Policy from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean you accept those changes.