FAQ

How do I book services?

To schedule an in-home lactation consult or other service, you can either click the "Book Now!" button at the bottom of the page or contact us directly at info@austincitylactation.com or (512) 601-6726

How does payment work?

For all self-pay clients (i.e., plan to pay for services themselves), payment is due at the time of service. For your convenience, we accept all major credit/debit cards, HSA, and PayPal.

Do you take insurance?

I am not currently billing insurance directly, but I am partnered with the Lactation Network, who may be able to bill your insurance. Insurance plans Lactation Network may be able to bill include:

  • BCBS PPO

  • Anthem BCBS PPO

  • Cigna PPO

  • United Healthcare PPO

Click me to check insurance coverage!

If you are unable to secure a visit through the Lactation Network, payment will be due at time of service. Payment methods accepted are Credit/Debit, HSA, or PayPal. After your visit, you will be provided with a Superbill which can be submitted to your insurance for reimbursement. Insurance reimbursement amounts cannot be guaranteed as insurance company policies vary widely. We encourage you to contact your insurance provider directly to find out what the coverage limitations are for your specific plan.