Unhoused
Recovery Journey

If you don’t have a safe place to stay or don’t have a house, there may be options available during disaster response and recovery efforts that provide temporary shelter and offer protection from the weather, access to bathrooms, and a clean, safe place to sleep. Even if you’ve been living outside or have unstable housing, there may be disaster specific options available to you.

Where You Can Go

• Emergency Shelters and Disaster Shelters: Cities often open emergency shelters after a disaster. These may be set up in schools, churches, or community centers. They usually provide meals, bathrooms, and beds. Some also have space for families, pets, or medical support. Ask where the nearest shelter is by calling 2-1-1 or visiting a resource center.

• Safe Haven or Transitional Programs: Some communities have short-term housing options for people experiencing homelessness. These may include shared rooms, supportive staff, or connections to permanent housing. Local outreach teams or service providers can help you apply.

• Staying With Friends or Family: If you can stay with someone you trust, it may be a helpful short-term option. Make sure everyone agrees on the length of stay and how you’ll share space and responsibilities.

• Hotel or Motel Vouchers: If you're working with a caseworker or disaster recovery program, you may qualify for hotel stays through FEMA, the Red Cross, or local nonprofits. Always keep any paperwork or receipts you’re given—these may be needed later to access assistance.

• RV or Temporary Housing Units: In some cases, disaster programs provide trailers or mobile units for survivors. Ask your shelter, case manager, or local emergency office if this is available in your area.

Best Practices

• Stay Informed: Listen to local news, go to a nearby shelter, call 2-1-1, or check the website or social media for your city or county local emergency management office to get updates on where to go and when it's safe to move.

• Write It Down: Keep track of the shelter address, phone number, and how long you’re allowed to stay. This helps with registering for assistance, finding work, or getting your kids into school.

• Let Someone Know Where You Are: Share your location with a trusted friend, family member, or caseworker. If your location changes, try to let someone know.

Shelter options may change daily depending on space and local conditions. Don’t give up. Ask for help, keep checking in, and let people know you're looking for a safe place. Many programs are here to help—and it is a matter of finding the right resource.

Resources

View Housing Resources
View Immediate Assistance Resources

After a disaster, it might be hard to get the food and clean water you need. Stores may be closed, roads might be blocked, or power outages could occur. It’s important to act quickly to make sure your household has what they need.

Identify Needs

Start by thinking about what each person in your household needs. Everyone should have 3 to 5 days of food that doesn’t need cooking or a fridge. Each person also needs at least one gallon of clean water each day for drinking and washing.

Also think about:

• Baby food or formula

• Soft or easy-to-open food for older adults

• Food that’s safe for allergies or medical needs

• Pet food and clean water for animals

Write down what you already have and what you still need. This can help you focus when asking for help.

Making Sure Water is Safe

The next step is to make sure your water is safe to use. Don’t drink tap water unless local officials say it’s okay. If you’re not sure, use bottled water if you can. If there is a boil water notice in your area, be sure to follow it. If you have access to a kitchen, this means boiling the water before using it for drinking, cooking, brushing your teeth, or making baby formula. There are commercially available water purification products, but be aware of their limitations and stated use cases. Do not use any water that looks dirty, smells strange, or may have touched floodwater. Keeping your water clean is a big part of staying healthy after a disaster.

Don’t Wait to Ask for Help

If you’re running low on food and water, don’t wait to ask for help.  Everyone needs these essentials during recovery. Getting help early can make a big difference and prevent bigger problems later on. You are not taking resources away from anyone—these services exist to support you and your family. Reaching out is a smart and necessary step in taking care of yourself.

Resources 

View Food Resources

Taking care of your health is just as important as finding food and shelter. You may have left medications behind, lost access to medical equipment, or had important health supplies damaged. It’s important to act quickly to stay safe and avoid complications or serious health problems.

Identifying Your Medical Needs

Start by making a list of all the medicine and health supplies your family uses. Write down the name of each item, who uses it, how much they need, and how often they take or use it. This can include prescription medicine, inhalers, injections, allergy medicine, over-the-counter items, and equipment like oxygen tanks, CPAP machines, or wheelchairs.

Look for old pill bottles, pictures, or documents that show what you were using before the disaster. These can help when you talk to a doctor or pharmacist.

Replace What’s Missing or Damaged

If any of your medicine or medical supplies are lost or no longer work, try to replace them as soon as you can. Call your pharmacy, doctor, or local clinic to ask for an emergency refill. Many pharmacies can give you new medicine quickly, especially if the area is under a disaster declaration. If you don’t have your prescription, ask if they can find it in their system or call your doctor to confirm it. Depending on the disaster, there may be financial support to help you replace lost or damaged medicines and supplies. If you don't have an established pharmacist or doctor, or resources to replace lost or damaged medical supplies, tell shelter staff or your caseworker to get connected to available medical resources. 

If you use medical equipment that needs electricity—like a CPAP machine, oxygen machine, or power wheelchair—check to see if it still works and can be safely charged. If not, ask someone at a shelter, recovery center, or health site if they can help you find a place to charge it or help you get a replacement.

Plan for Ongoing Medical Support

If you or someone in your household has a chronic illness, disability, or special health need, tell shelter staff or a caseworker right away. They can help in getting your needs are met and getting you placed in a safe and comfortable space. This may include access to refrigeration for medicine, quiet rooms, medical transport, or extra time for rest and recovery.

Best Practices

• Keep a written health checklist for your household and inform shelter or support staff of any conditions or accommodation you may need.  

• Carry a simple health summary with you that lists key information—like medications, allergies, medical conditions, and emergency contacts—in case you're separated from your regular doctor or clinic.
  
  

Resources

View Medical Resources 

Having clean clothes and basic personal care items can help you stay healthy and feel more comfortable after a disaster. If you had to leave quickly or if you lost your things, start by finding clean clothes that are right for the weather for each person in your home. Be sure to include socks, underwear, and extra layers like jackets or sweaters. Strong, closed-toe shoes are also important to protect your feet when walking through damaged or wet places. If you can’t use a washing machine, try to air out clothes between uses and keep clean and dirty clothes in separate bags or containers. After disasters, there may be donated items and other assistance to help you get the clothing and personal care items you need. To get disaster-specific information, you can call 2-1-1 or connect with staff at Disaster Assistance Centers, shelters, or voluntary agencies.

Taking care of your body is also important. Try to get toothbrushes, toothpaste, soap, deodorant, hand sanitizer, toilet paper, and other items your family uses every day. Menstrual products, adult incontinence supplies, and baby care items like diapers and wipes are also important. If you’re staying in different places, keep these items in a waterproof bag or container so they stay dry and are easy to carry.

After disasters, voluntary organizations and support organizations often help connect impacted individuals with resources to meet these needs. There are often many people eager to support their neighbors and fellow Coloradans to ensure these basic needs are met right away.

Best Practices

• Pack a small “go bag” with clean clothes and hygiene items that you can carry with you if needed.

• Use resealable plastic bags or waterproof containers to protect items from getting wet or dirty.

• If you're sharing space with others, keep your personal items in one place so they’re easy to find.

• When possible, change clothes daily and clean your hands often to avoid illness.
  
  

Resources

View Immediate Assistance Resources

In the days after a disaster, your animals may feel scared, hurt, or lost—just like people. Whether you have a dog, cat, service animal,other pet, or farm animals, taking quick steps to care for them will help keep everyone safe and calm during recovery.

Caring for Pets and Service Animals

If your pets or service animals are with you, keep them close and safe. Don’t let them walk around alone—disaster areas can have large construction equipment, broken fences, sharp objects, or standing water that can be dangerous. Use a leash or pet carrier when moving them, and try to keep them in a quiet, safe place if you are staying in a shelter or with other people.

Right after the disaster:

• Give them small amounts of food and clean water often

• Check for signs of injury or sickness, like limping, shaking, or hard breathing

• Try to keep familiar items close, like their bed or toys, to help them feel calm

• If you can, keep them away from smoke, chemicals, or loud noises

If your pet is missing, contact local shelters and animal control. Areas may set up special pet shelters or tracking services after disasters. Keep a photo of your pet on your phone or printed out in case you need to prove the pet is yours.

If your shelter or temporary home doesn’t allow pets, look for places nearby that offer emergency pet care. Some animal rescue groups and vet offices provide short-term care for pets who have lost their homes. Another option could be to reach out to friends and family, who may be able to take care of your pet temporarily while you're staying in the shelter or temporary home.

Microchips 

A microchip identification implant is a small chip on your animal that provides a permanent, reliable way for professionals including vets and shelter staff to quickly identify your animal and access your contact information to be able to reunite you if they get lost or separated from you. This may be most useful to do before a disaster, but can still be very valuable to do after a disaster as the stress of the event and potential displacement make it more likely for your animals to get separated from you. 

If your contact information has changed since getting your animal(s) microchipped, make sure to update your contact information with the company they are registered with. You can look this information up using their chip number (contact your vet if needed) via the national Microchip Registry Lookup tool (see the Animal Care Resources link below). 

Best Practices


• Treat your pets as part of your family’s recovery plan. Animals can feel stress or get sick after a disaster, so giving them care early is important.

• If you suspect injury or illness contact your trusted veterinarian. View the Animal Care Resources section to find organizations that can help if you need additional resources. 

• Consider microchipping your animals and make sure your contact information is up to date on all animals you have microchipped. Update contact information as needed.
  
  

Resources

View Animal Care Resources 

If you’ve lost your ID or important documents after a disaster, getting help may be harder—but it’s still possible. You may need ID to access shelter, benefits, or verify your identity. 

Start with What You Still Have

Look around for anything that has your name on it. Even if it’s not a photo ID, it might help. Useful items include:

• A driver’s license or state ID

• Social Security card

• Birth certificate

• Health insurance, Medicaid, or Medicare card

• Pay stub or letter from an employer

• A bill, lease, or letter with your name and any address

• Green card, immigration papers, or court paperwork

• Car registration or title
  
  

If you use the MyColorado app, this is a great place to start as it serves as an electronic version of your driver license or state-issued identification (ID) card and provides secure and convenient access to state services.

Protect whatever you find. Put documents in a plastic bag or waterproof folder. If you have a phone, take clear photos of each item. You can save them in your notes, email them to yourself, or store them in a trusted "cloud backup" service. Having a photo can help prove who you are later—even if you lose the original.

If you can, take a photo of each document with your phone and make a secure backup of them on a trusted, encrypted “cloud backup” service. This gives you a backup in case they are lost again.

Make a List of What’s Missing

If you lost documents—or never had them—write down what you’re missing. This helps others help you. Try to include:

• What the document is (example: “State ID”)

• Any info you remember from it (example: “Name: Marcus Johnson, DOB: 4/12/1982”)

• What you need it for (example: “To apply for disaster assistance or housing”)
  
  

You can write it on paper, type it into your phone, or tell someone at a shelter or help center.

If You Don’t Have ID Right Now

You can still get help. Go to a shelter, disaster recovery center, or talk to an outreach worker. Let them know you lost your ID in the disaster. Most programs understand that documents are often lost in emergencies.

Even if you only have a small item with your name on it—like a medical card, pay stub, or photo of your ID—that can help. If you don’t have anything at all, staff may ask questions to help confirm who you are or connect you with someone who can verify your identity.

Where to Get Help

Some organizations can help you replace documents, including:

• Homeless service providers

• Shelters and transitional housing programs

• Local health departments

• Disaster recovery centers
  
  

They may also be able to give you:

• A letter verifying your identity

• Help filling out forms and applications

• Waivers or discounts for replacement fees
  
  

Ask a caseworker, outreach team, or shelter staff to connect with someone can help you get started. View Document Replacement Resources for more detailed information on replacing specific records.

Best Practice

Once you replace your documents, try to keep them somewhere safe and dry. If possible, take photos and save them on your phone or email them to yourself. Even one photo can save a lot of time later.

You don’t have to do this alone. Let someone at a shelter, drop-in center, or recovery program know what you’re missing. They’ll help walk you through the next steps so you can start moving forward.

Resources

View Document Replacement Resources.

Being able to make phone calls and use the internet is very important during disaster recovery. You may need to call for help, fill out forms, check for updates, or talk to loved ones. If your phone or internet is not working, there are still ways to stay connected.

Keep Your Phone Working


If you still have your phone, try to keep it charged. Turn off apps or features you don’t need to save the battery. Lower the screen brightness, close extra apps, and turn on airplane mode when you’re not using the phone.
Write down places where you can charge your phone safely, like a shelter, library, school, or community center. If you’re using a public charging station, stay close to your phone so it doesn’t get lost or taken. Make sure you have a charging cable that fits your phone and consider purchasing an external battery pack to be able to recharge your phone on the go or if you don’t have reliable access to electricity.

Use Public Wi-Fi When Needed

If your phone service or data plan isn’t working, look for places with free Wi-Fi. Many libraries, government offices, and relief centers have internet you can use. These places can help you fill out forms, check email, read updates, and connect with others.
Be careful when using public Wi-Fi. Do NOT log into bank accounts or give out personal information unless you know it’s a trusted network.

If You Lost Your Phone or it Stops Working


If you lost your phone or it was damaged, write down phone numbers for people you might need to contact—like family members, doctors, case workers, or your child’s school. Try to remember as many as you can. Ask friends or family if they can help you get these numbers.


Many shelters and recovery centers have phones you can use for local or emergency calls. You can also ask about getting a new phone from a nonprofit group, cell phone provider, or local organization. Some programs give free or low-cost phones to people affected by a disaster. Follow the Phone and Internet Resources link for program information.

Back up Critical Information in Safe Places

If you can use a computer or other device, save important phone numbers, documents, and login information in your email or a cloud account. This way, if you lose your phone or it stops working again, you can still get your information back.  Write down emergency contact information somewhere you can access if your phone stops working. Think through close family and friends you might need to reach and store their contact information somewhere safe that you’ll be able to access even without your phone.

Two-Factor Authentication 

Think through which accounts require two factor authentication through your phone (e.g. email, bank accounts, etc.) and have a backup plan for accessing them. This may include setting up a backup phone number for authentication purposes, having phone numbers and hard copies of your documents, or other strategies depending on the account. 

Best Practices

• Keep a written list of important phone numbers in case your phone is lost or out of battery.

• Charge your phone whenever possible and carry a portable charger if you have one.

• Avoid sharing personal or banking information on public Wi-Fi networks.

• Use trusted websites or apps when filling out forms or checking for updates.

• If you get a new phone, save your contacts and info in an email or cloud account for backup.

• If you use 2-factor authentication on digital accounts, have a plan to access your information if you lose use of your phone
  
  

Communication Resources

View Phone and Internet Resources

After a disaster, getting around can be hard—but having a simple transportation plan can help you take care of urgent needs like getting medical help, picking up supplies, or checking on loved ones. Whether or not you have a working car, it’s important to think about how you will travel during this early recovery time.

Use Your Vehicle Safely


If you have a car or truck and it still works, check it carefully before using it. Look for damage, flat tires, or debris around the vehicle. Make sure you have gas—some gas stations may still be closed. Keep basic items in the car, like bottled water, snacks, a flashlight, and a phone charger.

Before driving, check local news or a map app (if you have internet) to make sure the roads are open and safe. Try to combine trips to save fuel and avoid driving in dangerous areas or waiting in long lines.

If you are staying in your car, crack the windows for fresh air. Never run the engine in an enclosed area.

Find Other Ways to Get Around

If you don’t have a car or it was damaged, make a list of the places you need to go. This might include the pharmacy, a clinic, a school, a shelter, or a place to get food and supplies. Once you know where you need to go, look for ways to get there.

Some options may include:

• Local buses or transit routes

• Ride share services, if they are operating

• Shuttles provided by emergency groups or the city

• Help from a church, community group, or volunteer drivers

Write down or save in your phone the places you need to visit, how often you go there, and the travel options available. This will help you plan better and save time and energy.

Ask for Transportation Help


If you can’t travel on your own, tell staff at a shelter, a caseworker, or someone from a local support group. Many communities offer free rides or special help for seniors, people with disabilities, or anyone with urgent needs. This can include ride vouchers, medical rides, or group vans. Even if you’ve never used these services before, they may be free and available during recovery.

Best Practices

• Always check your vehicle for safety before driving.

• Keep your gas tank as full as possible and plan trips wisely to save fuel.

• Save contact numbers for local transit, ride services, or shuttle programs.

• Ask early if you need transportation help—don’t wait until it’s urgent.

• Write down your most important destinations and how you plan to get there.

• Keep basic supplies in your vehicle in case you get stuck or delayed.
  
  

Resources

View Transportation Resources

Some people need extra help after a disaster. Children, older adults, and people with disabilities may have a harder time in loud, crowded, or stressful places. Taking simple steps early can protect their health, lower stress, and help families stay safe and supported.

Helping Children


Disasters can be scary and confusing for children. They may not know how to explain what they feel. Some signs of stress may include crying, acting out, not sleeping well, or staying close to a parent. Try to keep routines the same each day—even in a new place. Talk to your child in a calm, honest way and let them ask questions.

Keep special items nearby, like a favorite toy or blanket. Let children help with small tasks to give them a sense of control. If your child is separated from you, tell shelter staff or emergency workers right away.

If your child is not able to go back to school yet, ask about temporary learning programs or virtual school options. Getting back to learning—even a little—can help them feel more normal. If childcare is closed, look for safe play areas at recovery centers, churches, or community groups.

Keep a written card with your child’s name, birthdate, health needs, and your contact details in their backpack or pocket in case of separation.

Helping Older Adults


Older adults may have trouble seeing, hearing, remembering, or walking—especially in unfamiliar or loud places. Make sure they have their daily needs like medicine, hearing aids, glasses, or walking aids and find out if they require medical attention. Write down their health problems, medication list, and emergency contact numbers. 

Some older people may feel confused or disoriented even if they don’t normally have memory issues. If an older adult lives alone, set up regular check-ins with neighbors or volunteers. It is recommended to check in on older adults daily because new resource needs may arise and circumstances can change and develop quickly. Daily check-ins can help prevent issues from cascading. Remind them to rest, drink water, and ask for help when needed.

If they lost legal documents like a power of attorney or healthcare wishes, talk to a local legal aid group. Replacing these documents early can prevent problems later.

Provide older adults with information about where they can go to get information in person, including resources like disaster assistance centers.

Find out if the older adults are able to provide for their own transportation. Voluntary organizations supporting disaster recovery may be able to help with transportation, replacement food, medicine and other critical needs.

Helping People with Disabilities


People with disabilities may need extra help to move around, talk with others, or stay in a safe place. If someone in your household uses a wheelchair, walker, hearing aid, or medical device, check that it still works. If any items were lost or broken, ask a recovery center or doctor about replacement programs.

People with disabilities have the right to stay in shelters that meet their needs. If restrooms or sleeping areas are not accessible, talk to shelter staff or your caseworker for help.

Some people need help communicating. They may use written notes, sign language, or pictures. If these tools are not available, explain how they best communicate and ask for support.

If someone has a service animal, they can keep the animal with them in shelters or public places. Make sure the animal has food, water, and a quiet spot to rest. If the animal is lost, report it immediately.

Some medical equipment—like power wheelchairs or breathing machines—needs electricity. Ask where you can safely charge the equipment or find a shelter that has backup power.

Best Practices

• Create a list of resource needs for each person in your household tied to communication, maintaining health, independence, support services, safety, and transportation.

• Keep medications, health tools, and comfort items together and easy to reach.

• Let staff at shelters or recovery centers know if someone needs extra help.

• Make sure service animals stay with their owners and have what they need.

• Ask about power sources for medical devices if electricity is not available or unreliable.

• Look for support groups or caseworkers who can help you find needed services.

Resources 

View Child Resources

View Senior and Disability Resources

In the days and weeks after a disaster, getting food, shelter, and safety is the first priority—but your emotional and mental health matter just as much. Losing your home, daily routine, or sense of safety can cause serious stress. This stress can result in a sense of having a foggy brain and can make it difficult to make decisions, focus on work and communicate. This stress can also disrupt relationships, school work and mood. These experiences may not be easy to see, but they are real and important.

Noticing how the disaster is affecting you early on can help you and your family recover better. It’s normal to feel overwhelmed, anxious, angry, confused, irritable, sad, or numb—and support is available. Many crisis counseling and mental health services are free and private during this time. Getting help early can stop bigger problems later and help you navigate the recovery process over the long term.

Start by checking in with how you’re feeling. If you feel constantly stressed, numb, easily upset, or are having trouble sleeping, eating, or thinking clearly, you may need extra support. These are common signs after a disaster and should be taken seriously.

If you’re having a hard time, talk to someone. This could be a family member, friend, counselor, or doctor. Sharing your experiences and feelings can help you feel less alone.

You can also look for local services. Many areas have mental health centers, mobile crisis teams, or public health departments that offer free help after a disaster.

If you’re caring for children, older adults, or people with disabilities, make sure to find help that fits their needs. Some providers are specially trained to work with people of different ages or abilities who have been through trauma.

You can also speak with your regular doctor. They can check on your mental health and refer you to other services if needed.

Best Practices

• If you are in crisis, call or text the Disaster Distress Helpline at 1-800-985-5990 or text “TalkWithUs” to 66746.

• Save mental health numbers in your phone or write them down in case you lose service.

• Don’t wait until you feel worse—getting help early leads to a faster, stronger recovery.

• Try different kinds of support: one-on-one counseling, support groups, medication, or faith-based care can all help.

• Make time each day for simple self-care, like going for a walk, writing in a journal, praying, connecting with others, or taking deep breaths.

Taking care of your mental health is part of disaster recovery—not something separate. When you feel more steady and supported, it’s easier to make good decisions and help your household move forward.

Resources

View Mental Health Resources

Think through whether you may have to relocate, take time off, or adjust your work schedule due to recovery needs. Let your employer know about your current circumstances and establish a shared understanding of expectations for your employment in the short term. Agree on when you will check back in on your ability to return to work over the long term, once you have a chance to more fully assess your situation. Communication helps protect your position and allows employers to offer flexibility or support where possible. Some employers have assistance programs you can use to support you through your recovery, and may include things like time off, mental health support, and legal services. 

Information about safety, cleanup, road access, weather, and community services can change daily. Signing up for emergency communications ensures you get these updates as soon as they’re available.

Emergency communications to sign up for or follow:

• Local emergency alerts through your county or city government websites

• Wireless Emergency Alerts (WEA) on your mobile phone—these are often automatic, but check your phone settings to be sure

• Text or email notifications from FEMA, the American Red Cross, or your local emergency management office

• Radio updates or alerts from local TV and news stations, especially if power or internet is down

• Social media from your local emergency emergency management office and local government (via Facebook, Instagram, X, etc. based on what your community uses) 

• Bookmark emergency and disaster recovery websites specific to the disaster you experienced. These may include dedicated pages managed by your city or county and/or its emergency management office, the Colorado Department of Homeland Security and Emergency Management (DHSEM), and 2-1-1. 

If you’re in temporary housing, update your current location when signing up so you receive alerts for the area where you’re staying. Encourage everyone in your household—including children, older adults, and people with disabilities—to know where to get information and what to do in an emergency.

Keep a battery-powered or hand-crank radio on hand to receive emergency broadcasts if the power goes out.

Resources

View Emergency Alerts Resources

Shortly after a disaster, local governments and municipalities may open a Disaster Assistance Center (DAC), depending on the specifics of the disaster and the needs following it. Check your County Emergency Website for potential resources including DAC locations and times. Your community may also set up a ‘virtual DAC’ if a physical location is not feasible or needed.

DACs may serve as a central location to help households access housing support, food, insurance guidance, mental health care, and business recovery resources. 

While it may take a few days for a DAC to open, checking for updates and visiting once it's available can ensure you stay informed, connected, and able to access the help you need.

Resources

View open DACs

Many programs are designed to assist people affected by the disaster, no matter what their housing situation was before. But applying can come with extra challenges if you don’t have ID, a mailing address, or a way to receive updates. That’s why it’s important to connect with a local outreach worker, shelter staff, or Continuum of Care (CoC) team as early as possible.

Even if you’re not sure whether you qualify, it’s important to apply so you don’t lose out on resources to help you recover. Many programs have short deadlines and may help with needs not covered by insurance, which can add up over time.

Many different organizations may provide aid after a disaster that can help with different kinds of needs. Some assistance is available quickly, while other assistance can take weeks, months, or even longer to be stood up. Assistance is disaster dependent and may come from a mix of organizations including non-profits, philanthropic organizations, local, state, and federal government, etc. Whether and when federal assistance is available for certain disaster events depends on the amount and type of documented damage and decisions by different entities (e.g the President related to FEMA programs, Congress related to Department of Housing and Urban Development programs, and other federal agencies (like Small Business Administration for their programs)).

Some of the most widely used sources of immediate assistance include:

• 2-1-1: A statewide resource that tracks currently available resources, especially in the hours and days following a disaster and can help you navigate to active disaster-specific resources, though they do not provide direct financial support to survivors. You can call or visit their website to get real-time information about available resources.

• Colorado Voluntary Agencies Active In Disasters (COVOAD): A network of non-profits that helps coordinate direct support to disaster survivors immediately following disasters. Resources often include information, food, water, and volunteer time to help people clean up their property. 

• American Red Cross: Provides emergency shelter, meals, basic supplies, and sometimes direct financial assistance.

• Community Foundations: Local community foundations may help coordinate philanthropic and other donations and then grant those donations to disaster survivors and disaster-specific recovery programs. Check your county’s official source of information for the disaster to find out if a foundation or relief fund has been established. 

• Colorado Division of Homeland Security and Emergency Management (DHSEM): Helps coordinate local and state-level recovery programs, including the Colorado Department of Human Services (CDHS) that may be able to connect survivors with state resources and additional support beyond federal aid.

Additional programs may be specifically authorized on a case-by-base basis for large scale disasters. The two largest federal programs for immediate needs that can directly support disaster survivors include: 

• FEMA Individual Assistance (IA): This program is only available when the President authorizes FEMA IA, program by program, specifically for the disaster you experienced. When authorized, this program can help people cover essential needs not paid for by insurance. The programs are limited and meant to help with specific needs and are not intended to make individuals whole for their damages. These are not loans—you don’t have to pay back the assistance. For qualifying individuals based on your specific circumstance, FEMA IA may be able to help with:

  • • Serious Needs Assistance for immediate, essential items like food, water, diapers, and medicine.

    • Housing Assistance for lodging or hotel assistance, rental assistance, and limited assistance repairing/replacing a primary home to a baseline viable condition (e.g. repairing windows or plumbing to make your home safe to live in, not restoring to pre-disaster conditions).

    • Other Needs Assistance (ONA) disaster-related expenses not covered by insurance like transportation, personal property, medical/dental, funeral and burial, child care, moving and storage, and cleanup items. 

    • Other Individual Assistance programs include crisis counseling, disaster legal services, recovery navigation assistance and other assistance.

• Small Business Administration Disaster Assistance: These programs provide low-interest, long-term disaster loans to businesses, nonprofits, homeowners, and renters in declared disaster areas to repair, replace, or recover from physical and economic losses. This assistance is available when authorized by the Small Business Administration on a case-by-case basis but does not require a presidential Major Disaster Declaration. Unlike some other assistance, these are loans and not grants and have to be repaid. For qualified entities, SBA may be able to help with: 

  • • Home and Personal Property Loans for homeowners/renters to replace personal property (e.g., clothing, furniture, cars) and for homeowners to repair/replace primary residences

    • Mitigation Assistance increases loan amounts to fund improvements that prevent future damage to property

What to Know About Applying Without a Permanent Address

Not having a mailing address can make registering for help more difficult—but it doesn’t disqualify you. Here are a few tips to make the process smoother:

• Use a shelter or service provider’s address as your mailing address when applying for FEMA or other benefits. Most organizations are familiar with this process and can help.

• Tell staff right away that you were unhoused before the disaster. Many systems are set up to work with people in your situation but may need to take extra steps.

• Bring any document with your name on it—even a medical card, bus pass, or letter from a caseworker can help verify your identity.

• Ask for help getting a verification letter. CoCs, shelters, or outreach teams can often provide a letter confirming your situation and identity, which can be used in place of a standard ID.

If you’re not sure what to do or where to go, talk to someone at a shelter, outreach team, or recovery center. Let them know you were unhoused before the disaster and need help applying for support. They can walk you through what to do next, help you access services, and connect you to someone who will advocate on your behalf.

Resources

View Immediate Assistance Resources

If the disaster forced you to leave the place where you were staying—whether it was a camp, a car, an abandoned building, or someone else’s home—it’s important to be cautious before returning. Even if the space looks okay, hidden dangers like gas leaks, electrical hazards, or contaminated water can put your health and safety at serious risk.

You may not have access to formal inspections, but there are steps you can take to protect yourself.

Before Returning to Any Space

Wait until local authorities or emergency services say it’s safe to return to the area. When you do go back, don’t rush. Walk around the outside of the building, camp area, or vehicle and look for hazards like:

• Downed power lines

• Strong chemical smells or gas

• Flooding or standing water

• Cracks in walls, sagging roofs, or leaning structures
  
  

If anything seems unsafe, step back and call 911 or talk to emergency services nearby.

If You’re Reentering a Damaged Building or Vehicle

If you need to enter a space that was damaged—like a motel room, vehicle, or informal shelter—go slowly and take precautions:

• Bring a flashlight (not candles or lighters), wear sturdy shoes, gloves, and a mask.

• Open doors carefully and check for damage to ceilings, walls, or floors.

• Stay away from sharp debris, unstable items, or anything that’s wet, moldy, or smells like chemicals.

• Avoid elevators in multi-story buildings.
  
  

If there’s standing water inside, don’t enter—it could hide electrical hazards or sewage. Never try to turn power or gas back on yourself. Ask your caseworker to connect you to a licensed professional or call your utility provider.

Watch Out for Utility Dangers

Even in spaces that look okay, gas, electric, and sewer lines can be damaged. If you smell gas or hear a hissing sound, leave right away and call 911. Don’t use lights, appliances, or outlets unless the wiring has been checked by someone trained. If you’re staying somewhere temporarily, ask building staff or a caseworker if the utilities have been cleared.

Be Careful with Water

Don’t drink tap water unless local officials say it’s safe. If you’re using water from a shelter, ask staff whether it’s been tested. If you rely on well water and the area flooded, the water may be contaminated with bacteria or chemicals. Until you know it’s safe, use bottled water for drinking, brushing your teeth, and cooking. If a boil water notice is issued, follow it carefully.

Check for Smoke, Soot, and Ash

If you stayed near a wildfire or fire-affected area—even if flames didn’t reach you—your space could have smoke or ash damage. These can settle in furniture, walls, and clothing, causing long-term health problems. Wear a mask and gloves when cleaning. Avoid sweeping ash with a broom—it can spread harmful particles into the air. Ventilate the area by opening windows if it’s safe and if the electricity has been cleared.

Avoid keeping soft furniture, clothes, or bedding that smells like smoke or can’t be cleaned. Ash and soot can contain harmful toxins, especially if plastics, treated wood, or chemicals were burned nearby.

Watch for Mold and Poor Air Quality

If water got into your space, mold can start growing within 24 to 48 hours—even if you can’t see it. Mold and moisture can cause breathing problems, headaches, and allergic reactions.

If you return to a space that smells musty or feels damp, wear an N95 mask, gloves, and goggles if possible. Open windows and use fans only if power is safe. Remove anything that can’t fully dry—like soaked clothing, blankets, or carpeting.

If the mold is severe or makes you feel sick, leave and ask for help. You may be able to access support through a disaster recovery center, a shelter, or your local Continuum of Care (CoC) team.

You Deserve a Safe Place to Stay

You don’t have to settle for unsafe or unhealthy conditions. If the space you were using before the disaster is too damaged, ask a shelter, outreach worker, or recovery team about safer options. They can help you get connected to emergency shelter, medical care, and housing programs designed to help people experiencing homelessness after a disaster.

Resources

View Safety Resources

Even without a permanent home, it’s important to keep track of what was damaged or destroyed. A clear list and photos can help you apply for assistance and replace essential items—whether you lost personal belongings, supplies, or the space you were using for shelter.

Make a List of What Was Lost or Damaged

Start by listing everything that was damaged, destroyed, or lost in the disaster. This is called a damage inventory. Even if you don’t have much, what you did have matters.

Write down:

• What the item was (example: “sleeping bag,” “tent,” “boots,” “phone charger”)

• The brand or type, if you know it

• About how much it cost or where you got it (even if it was donated or secondhand)

• What happened to it (example: “soaked by flood,” “burned,” “crushed by tree”)
  
  

Try to include everything you used daily—clothing, personal care items, blankets, medical devices, tools, important papers, and anything else that helped you get by. If you were living in a vehicle or temporary structure, note any damage to that space as well.

If you’re not sure about the value or exact details, just do your best. You can update the list later if you remember more.

Take Photos of the Damage

Photos are one of the most important tools for proving what you lost. Use a phone or camera to take pictures before you move, clean, or throw anything away. If you don't have access to a phone, ask a caseworker, outreach team, or shelter if someone can help you take and store photos.

Take pictures of:

• Damaged items (clothes, bedding, phones, tents, tools, etc.)

• Your shelter or camp area, vehicle, or the space you were using

• Debris, flooding, smoke, or burn damage

• Anything that clearly shows the impact of the disaster
  
  

Make sure your phone or camera has the date and time turned on if possible. If you’re using a disposable or printed camera, write down what’s in each photo and when you took it.

If you have old photos of your belongings or where you were staying before the disaster, keep those too—they can help show what’s changed.

Keep Your Notes and Photos Safe

If you have a phone, save your inventory list and photos in your notes app, email them to yourself, or ask a trusted person to help you back them up. If you’re writing your list by hand, keep it in a dry, secure spot—like a plastic bag or folder.

If you’re not sure how to start or need help writing things down, ask someone at a shelter, recovery center, or outreach team. They can help you create a list, take photos, or connect with programs that accept what you have as proof. Documenting your losses now can make a big difference in what kind of support you’re able to receive later.

If you were living outdoors, in a vehicle, or in an informal shelter when the disaster happened, you’re likely facing debris, damaged belongings, or dangerous conditions where you were staying. While it is important to document damages to your personal property and living conditions, you are not responsible for disaster debris removal or repairing disaster damages on public property or property you do not own.

What You May Need to Do:

• Clear your immediate area of hazards like broken glass, fallen branches, or sharp metal, if it’s safe to do so and with appropriate safety precautions and equipment to ensure your own safety.

• Remove or replace soaked, moldy, or damaged items like bedding, clothes, tents, or tarps that could make you sick.

• Move to a safer location if your usual spot is flooded, blocked, or unsafe due to smoke, structural collapse, or contamination.

• Ask for help from outreach teams, shelters, or emergency services if you're unable to relocate your belongings on your own. You should never try to remove electrical lines, deal with sewage spills, or handle hazardous materials.
  
  

What to Do If You’re Affected:

• Let someone know—shelter staff, caseworkers, emergency responders, or outreach teams can help you find a safer place to stay or get supplies to replace what you lost.

• Document damage to your property—if you lost important items or your area was destroyed, take photos or write it down. This may help you get assistance.

• Stay safe—wear gloves, sturdy shoes, and a mask if you're near debris, mold, or fire-damaged areas. Avoid standing water and anything that smells like gas or chemicals.
  
  

You don’t have to deal with dangerous conditions alone. There are teams and programs designed to support you and provide safety equipment and protocols, even if you didn’t have a permanent home before the disaster.

Resources

View Property Cleanup Resources

It's important to contact your bank or credit union—especially if you’ve lost access to your account, debit card, or important documents. Disasters can disrupt direct deposits, automatic payments, or access to benefits like Social Security, VA payments, or disaster assistance.

You don’t need a permanent address to keep your account safe. Ask a caseworker or outreach worker if you need help contacting your bank, replacing documents, or finding a safe place to receive mail or funds. Staying connected to your account is an important step in rebuilding after a disaster.

When you contact your bank
Let them know you were affected by the disaster. Ask how to replace lost debit cards, pause automatic payments, or access your funds another way. If you're receiving disaster assistance or expect to, ask about safe ways to deposit or access large checks or prepaid cards.

If you’ve relocated or no longer have regular mail access, update your contact information and ask how you can receive account updates by email, text, or phone.

If you no longer have your banking info, let your bank know. They can walk you through the steps to verify your identity and reset your login or provide account numbers.

Best Practices:

• Check your account activity regularly—especially if you lost your card or checks—to spot fraud or errors.

• Ask for printed account summaries or emailed updates if you don’t have online access. If you don’t have access to a smart phone or computer to access your bank records electronically, your local library may have computers you can use.

• Keep your banking info (account numbers, routing numbers, card replacement numbers) in a safe, dry place—or take a photo and store it securely on your phone.

• If you’re expecting FEMA or other assistance, ask your bank how and when to expect deposits. Some arrive by direct deposit, some by mailed checks, and others through prepaid cards.

If your car was damaged in the disaster and you have insurance, reporting the damage is just the first step. After that, it’s important to stay in touch with your insurance provider and keep track of everything related to your claim. Being organized and checking in regularly can help speed up the process and make sure you get the support you’re owed.

• Stay in Contact with Your Insurance Company: Keep in touch with your insurance adjuster. Ask for updates on your claim, inspections, and payments. Try to get important information in writing—text, email, or letter—and write down the names, dates, and details of every conversation.

• Be Ready for Inspections and Repairs: If the insurance company sends someone to inspect your car, try to be there when it happens so you can point out damage. If you’ve already gotten a repair estimate or receipt, share it with them. The more details you provide, the faster your claim may move forward.

• Keep Your Claim Info Together: Hold onto anything related to your claim—your policy number, inspection reports, receipts, and any texts or emails with your insurance company. Keep copies on your phone if possible, or ask a caseworker to help you store them somewhere safe.

• Ask How Payments Will Work: Ask your insurance provider how they’ll send any payments. Will they send the money to you or directly to the repair shop? Can you get part of the payment up front? What paperwork do you need to submit? Getting these answers early can help prevent delays.

• Understand Denials or Partial Payments: If your insurance only covers part of the damage or denies your claim, ask for a written explanation. You may be able to appeal or submit more information. Make sure you understand your deductible and what your policy does or doesn’t cover. You may need to advocate for yourself to get what you are entitled to. If you need assistance understanding what you are entitled to and how to advocate for yourself, see the Insurances Resources database for resources from the government and non-profit resources.

Treat the claim like something important—it deserves follow-up, documentation, and attention. If you need help, ask a caseworker, outreach team, or disaster recovery center to walk through it with you.

Resources:

View Insurance Resources

Once your immediate needs—like food, shelter, and safety—have been addressed, homeless shelters and service providers can continue to play a key role in your long-term recovery. Even if you’re not staying in a shelter full-time, these organizations can help you take next steps toward housing, stability, and access to ongoing support.

How They Can Support You During Recovery

• Help with FEMA or Disaster Assistance Follow-Up: Staff can help you check the status of your FEMA application, submit missing documents, appeal denials, or update your contact information.

• Document Recovery: If you lost your ID, Social Security card, medical records, or other important papers, service providers can help you replace them—often for free or at reduced cost.

• Case Management and Housing Navigation: Many shelters and outreach programs offer caseworkers who can help you find longer-term housing options, connect with transitional housing, or apply for rental assistance.

• Ongoing Access to Basic Needs: Even during recovery, shelters often continue to provide meals, hygiene supplies, clean clothing, and other essentials to help you focus on your next steps.

• Health, Mental Health, and Substance Use Support: Shelters and outreach programs can connect you to clinics, mobile medical units, or recovery programs that support your well-being through the longer recovery process.

• Staying Connected: If you don’t have a mailing address or reliable phone, you may be able to use the shelter’s address for important documents or FEMA mail, as well as use their phone or internet to stay in touch with recovery programs. Be sure to coordinate directly with the shelter to understand if they are able to help in these ways before providing their information.

Resources:

View Supporting Resources

If you were already receiving medical care, mental health support, or disability services before the disaster, it’s important to reconnect with those providers as soon as possible. Even if you’ve lost access to medication, records, or your usual care location, help is still available—and staying connected can protect your health and support your recovery.

Why It Matters

• Medical needs may get worse after a disaster due to stress, exposure, or lack of access to regular care.

• If you were receiving disability benefits or services, missing appointments or updates could disrupt your support.

• Some disaster assistance programs may require documentation from a health provider to confirm medical conditions or disability status.
  
  

What You Can Do

• Call or visit your usual provider if you can. Let them know where you are and ask how to refill prescriptions, reschedule care, or get replacement devices or supplies.

• If your provider’s office is closed or unreachable, ask a local shelter, outreach worker, or disaster recovery center for help connecting to a clinic or mobile medical team.

• If you lost a medical device, wheelchair, or hearing aid, let a case worker or someone at a disaster assistance center or shelter know. You may be eligible for replacements through FEMA or other programs.

• If you receive disability benefits (like SSI or SSDI), contact the Social Security Administration to report your change in circumstances or ask for help replacing documents. You can also visit: ssa.gov or call 1-800-772-1213.
  
  

If you have a phone, take photos of any prescriptions, medical cards, or instructions you’re given. If you don’t, ask a provider or caseworker to help you make a copy or store the information for you.

Resources

View Medical Resources

View Mental Health Resources

Identification or legal documents are often required to access recovery assistance, qualify for transitional housing, verify your identity, and reestablish financial or legal services.

Start by making a list of what’s missing. Many survivors will need to replace one or more of the following:

• Driver’s license or state ID

  Request a replacement online or at your nearest Colorado DMV office. You may need proof of identity and residence. Though you cannot set it up without a copy of your physical ID, if it is set up, you can use the contactless Colorado Digital ID through the myColorado app as a secure electronic version of your driver license or state-issued ID card as proof of identification, age and address within the state. It may not be recognized in all instances that require an ID, especially for federal assistance. 

• Social Security card

  Apply for a free replacement through the Social Security Administration. You'll need proof of identity, which can include a temporary state ID or certified birth record.

• Birth certificate
  Request a certified copy from the Colorado Department of Public Health and Environment. If born in another state, check that state’s vital records office.

• Marriage certificate

  Contact the county clerk’s office where the marriage license was issued. Most offices allow you to request a certified copy online or by mail.

• Green card or immigration papers

  If your immigration documentation has been damaged, destroyed, or lost, reach out to your local immigrant serving nonprofit and consider working with an immigration lawyer. If you don't know where to begin, reach out to the Colorado Office of New Americans, which can help.

• Passport
  Report your passport lost or damaged to the U.S. State Department. Begin the replacement process by submitting Form DS-64 and Form DS-11 at travel.state.gov.

• Tribal ID or documents

  Contact your tribal government office or enrollment department for instructions on replacing identification or membership records.

• Court orders (custody, restraining orders, etc.)

  Reach out to the clerk of the court that issued the order. They can help you request official copies. Bring any identifying information you still have, such as a case number.

Many of these agencies offer emergency services during declared disasters, and some may temporarily waive fees. If you're unsure where to start, prioritize your most essential documents—usually your state ID and Social Security card—and ask a local official or shelter provider if you need help verifying your identity in the meantime.

Resources

View Document Replacement Resources

Even if you weren’t living in a traditional home, certain records—like vehicle documents or past housing information—can support your recovery.

You may need to replace:

• Vehicle Title and Registration
  If you were living in a car or lost your vehicle paperwork, contact the DMV to request replacements. Be ready to give your license plate number or other details to confirm ownership.

• Proof of Former Residency (if applicable)
  If you previously rented or stayed in housing that was affected by the disaster, try to recover documents like a lease agreement, utility bill, or mailed correspondence with your name and former address. These can support FEMA claims or help show where you were staying at the time of the disaster.

Resources

View Document Replacement Resources

After a disaster, you may need to recover key financial and insurance records to access support, verify income, confirm coverage, or manage loans and accounts.

Many property owners will need access to some or all of the following:

• Bank statements or account numbers

  Contact your bank or credit union to request recent statements or account details. Many institutions offer secure access through mobile apps or online banking.

• Credit or debit cards

  If your cards were lost or damaged, call your financial institution (bank, credit card company, etc.) to cancel the cards and request replacements to a deliverable address. Most banks can ship new cards quickly during emergencies.

• Loan documents (home, auto, student, etc.)
  Reach out to each loan servicer to request a copy of your loan agreement and balance information. This includes mortgage providers, auto lenders, and student loan servicers.

• Income verification (pay stubs, tax returns)
  Ask your employer or payroll provider for recent pay stubs. You can also access tax return transcripts from the IRS at irs.gov through the “Get Transcript” tool. Certain assistance programs will require income verification to assess program eligibility.

• Insurance policies (auto, health, life, flood)
  
Contact each insurance provider to request copies of your policies and declarations pages. If you had flood insurance through the National Flood Insurance Program (NFIP), visit floodsmart.gov or call your insurance agent. These documents will be important as you advocate for what you are owed per the terms of your policies. 

• Retirement or investment account records

  Contact your retirement or investment company to get updated statements or access online portals. These may include 401(k), IRA, pension, or brokerage accounts.

Resources

View Document Replacement Resources

Replacing lost or damaged medical records is important for continuing care, accessing prescriptions, verifying insurance, and maintaining benefits. This includes any health-related documents for yourself, your dependents, or individuals in your care with disabilities or medical conditions.

  Common examples include:

• Health insurance card or policy information

  Contact your health insurance provider to request a new card and verify current coverage. If your insurance is through an employer or the Colorado Exchange, they can help you access replacement information.

• Vaccination records

  If your records were destroyed, check with your primary care provider, pediatrician, or state immunization registry for copies. Schools or pharmacies may also have copies on file.

• Prescription information and pharmacy records
  Call your pharmacy to request a list of active prescriptions and recent refills. They can also help you transfer prescriptions to a new location if needed.

• Medicare or Medicaid cards
  Request replacement cards by visiting ssa.gov for Medicare or colorado.gov/health for Medicaid services. If you need immediate proof of coverage, ask a caseworker or pharmacist for assistance.

• Medical equipment prescriptions or device records

  Contact your healthcare provider or durable medical equipment (DME) supplier to request copies of prescriptions, warranty information, or service records for devices like CPAP machines, wheelchairs, or oxygen tanks.

• Disability documentation or benefits paperwork
  If you receive disability-related services or income (such as SSI, SSDI, or Medicaid waivers), notify your case manager or the Social Security Administration about your situation. Ask for copies of any paperwork that confirms your eligibility, diagnosis, or required accommodations.

Resources

View Document Replacement Resources

Replacing school and employment records can help you maintain access to services, continue your education or career, and apply for assistance or job opportunities during recovery. These documents may also be needed to verify eligibility for programs that support working families, students, or individuals with disabilities.

Make a list of what’s missing or needs to be updated. Common documents include:

• School transcripts or diplomas

  Contact the school district, college, or university that issued your records. Many institutions can provide electronic copies or send official transcripts directly to new schools or employers.

• Professional licenses or certifications

  Reach out to the issuing board or agency for a replacement. In Colorado, many licenses—such as for teachers, nurses, or contractors—can be managed through online state licensing portals.

• Employment records or pay stubs
  Ask your employer or payroll provider for recent pay stubs or job verification letters. These can be used to prove income and employment status for disaster relief or housing programs.

• Work-related tax forms (W-2s, 1099s, etc.)
  Contact your employer or tax preparer for copies of your tax forms. You can also request transcripts of prior-year tax returns from the IRS at irs.gov using the "Get Transcript" tool. These forms may be required for financial aid, unemployment claims, or income verification.

• Childcare or special education plans (e.g., IEPs or 504 plans)

  Contact your child’s school or education service provider to replace individualized education plans or accommodation records. These are critical for ensuring consistent support if your child enrolls in a new district or resumes services after a disruption.

Resources

View Document Replacement Resources

If you are a veteran, active-duty service member, or dependent, recovering your military records is important for accessing healthcare, benefits, and financial assistance.

Documents to gather or replace may include:

• DD-214 (Certificate of Release or Discharge from Active Duty)

  This document is essential for proving veteran status. You can request a copy from the National Archives at archives.gov/veterans or contact your local VA office for assistance.

• VA Medical Records or ID Cards

  Contact your nearest VA medical center to recover health records or request a replacement Veterans Health Identification Card (VHIC).

• Military ID or Dependent ID Cards

  Visit your nearest military ID card issuing facility or use the RAPIDS appointment system at idco.dmdc.osd.mil to schedule a replacement.

• Military Pay and Benefit Information
  Log in to MyPay or contact the Defense Finance and Accounting Service (DFAS) to access your pay records or benefit details.

Resources

View Document Replacement Resources

If you are an immigrant, refugee, or non-citizen resident, protecting and replacing your legal documentation is critical for maintaining your status and accessing benefits or services. If your immigration documentation has been damaged, destroyed, or lost, reach out to your local immigrant serving nonprofit and consider working with an immigration lawyer. If you don't know where to begin, reach out to the Colorado Office of New Americans, which can help.

Documents to locate or replace may include:

• Green Card (Permanent Resident Card)

• Work Authorization (EAD card)

• Immigration Court Orders or Asylum Documentation

• Travel Documents (Visas, Passports)
  Contact your country’s embassy or consulate in the U.S. to request passport replacement. Work with an immigrant serving non-profit or immigration lawyer if your visa records are damaged or lost. 

Resources

View Document Replacement Resources

Caregivers should prioritize replacing critical documents for children and older adults, as these are often needed for education, healthcare, and benefit programs.

For Children:

• Birth Certificate

  Request a certified copy through the Colorado Department of Public Health and Environment or the vital records office in the child’s birth state.

• Immunization Records
  
Ask your child’s pediatrician or school nurse. In Colorado, you can also use the CIIS Public Portal to view and print records.

• School Transcripts or IEP/504 Plans

  Contact your child’s current or most recent school district. If you’ve relocated, school staff can request records directly from the previous school.

• Childcare Enrollment Documents

  Reach out to your childcare provider to request a copy or confirmation of enrollment and services.

For Older Adults:

• Medicare Card or Supplemental Insurance

  Request a new Medicare card at ssa.gov or by calling 1-800-MEDICARE. Contact any supplemental insurance providers directly for policy details.

• Power of Attorney or Health Proxy Documents

  If the original was created through a lawyer, contact their office. If filed with a court, request a copy from the appropriate county clerk’s office.

• Disability Benefit Records (SSDI, SSI, Medicaid waivers)

  Contact the Social Security Administration at ssa.gov or your case manager to request benefit verification letters or replacement paperwork.

• Advance Directives or Living Wills

  If created through a healthcare provider, attorney, or hospital, request a duplicate from the issuing entity. Some documents may be stored in your medical records or state registry.

For both children and seniors, maintain a physical and digital copy of any document you replace. If someone in your care has a case manager, notify them about what’s missing—they can often help recover multiple records at once.

Resources

View Document Replacement Resources

Maintaining accurate records for your animals, including pets and service animals, is essential for recovery, animal health, and access to housing resources. After a disaster, it’s important to begin restoring key documentation as soon as possible.

For Household Pets and Service Animals:

• Vaccination Records – Especially rabies certificates, which are required for boarding, shelters, or re-entry to some jurisdictions.

  • • How to replace: Contact your veterinarian or pet clinic. Many keep digital records and can reissue copies.

• Microchip Information – Includes registration number and contact info tied to your pet’s microchip.

  • • How to replace/update: Visit the microchip company’s website (e.g., HomeAgain, AVID, PetLink) to update owner info or request confirmation of registration. You can look up the company via the Universal Pet Microchip Lookup Tool. 

• Pet License or Registration – Required in many municipalities to confirm ownership and rabies vaccination.

  • • How to replace: Contact your city or county animal control or licensing department.

• Service Animal Certification or Documentation – May be needed for travel, housing, or public access.

  • • How to replace: Contact the organization that issued the certification or supporting documentation.

• Veterinary Records – Proof of medications, diagnoses, or special care needs.

  • • How to replace: Reach out to your veterinarian’s office. If the clinic was impacted, regional vet associations may help track records.

Resources

View Document Replacement Resources

Disaster recovery programs and housing services often work through coordinated systems. If you’re not connected to those systems—through a shelter, caseworker, or outreach team—you may miss opportunities for transitional housing, rapid rehousing, or disaster-related rental support.

What You Can Do

• Check in regularly with a shelter, outreach team, or drop-in center. Let them know you’re looking for transitional housing or rental assistance connected to disaster recovery.

• Ask to be referred to your local Continuum of Care (CoC). They oversee housing programs and can connect you with a case manager who will help guide your next steps.

• Keep your name and contact info updated. If you move, change shelters, or get a new phone number, let someone know right away so you don’t miss a call or opportunity.

• Ask about transitional or bridge housing options. These programs may provide short-term stability while you work toward longer-term housing. They often require being on a waitlist—so the sooner you connect, the better.

Best Practices

• Follow up. If you’ve already talked to a caseworker or filled out an application, check in weekly to stay on their radar.

• Be honest about your needs. Let staff know what type of setting works best for you (e.g., pet-friendly, low-barrier, supportive services on-site).

• Track your progress. Use a small notebook or phone notes to keep names, locations, and dates of who you’ve spoken with and what you’re waiting on.

• Say yes to check-ins or services. Sometimes, access to housing is tied to engaging with a program—even if just for weekly check-ins or paperwork help.

Recovery doesn’t happen overnight—but being connected to the right support makes it possible. Staying visible in the system and in contact with trusted providers is a key step toward safe, stable housing.

Resources:

View Supporting Resources

Once you’ve made contact with local providers and disaster recovery teams, the next step is to prepare for housing opportunities. Transitional housing, rapid rehousing, and rental assistance programs often move quickly when space opens up—but you may need certain documents, verifications, or follow-up steps to qualify. Getting ready now ensures you’re not passed over when your name comes up.

Why This Step Matters

Programs that help with housing after a disaster usually have eligibility requirements. These might include basic identification, proof of impact from the disaster, or documents related to income, disability, or benefits. If you don’t have everything right away, that’s okay—many providers will help you get what you need—but being organized and prepared will help you move forward faster.

What You Can Do

Start by asking your caseworker, outreach worker, or shelter staff what documents you’ll need to move into transitional housing or apply for rental support. This often includes a photo ID, Social Security card, and any paperwork showing you were in the disaster area (like a FEMA registration number or letter from a service provider). If you’ve lost everything, ask for help replacing your documents or getting a letter that verifies your identity and situation.

It’s also helpful to have a basic “housing folder” where you keep any forms, notes, or proof of services received. If you don’t have a physical folder, use your phone to take photos of key documents or ask a provider to help you save things digitally. If you’ve been working with any programs before the disaster—like mental health care, substance use recovery, or SSI—gather that information too. It can support your application and help match you to the right program.

Best Practices

• Ask what steps are needed to move forward with housing—and write them down. If there’s an application, get help filling it out. If there’s a waitlist, ask what you can do while waiting to stay active and ready. Keep copies of any forms you submit and follow up regularly to check on your status.

• Let providers know about any needs or barriers you have, like mobility issues, a service animal or pets, or a need for a low-barrier setting. The more they know, the better they can match you to the right option.

• Try to keep your contact information current and reliable. If you don’t have a phone or email, ask if you can use a provider’s address or phone number to receive updates.

Resources:

View Supporting Resources

It’s important to stay organized and keep following up. Recovery doesn’t happen all at once—it’s a process that often takes time, paperwork, and persistence. This step helps make sure your name stays active in the system, and that you're ready when opportunities come up.

Why This Step Matters

Housing programs, FEMA assistance, and disaster recovery support often require follow-up. If you miss a call, forget an appointment, or lose track of where you are in the process, you might lose your place or face delays. Staying visible—through regular check-ins, recordkeeping, and communication—can make a major difference in whether and how quickly you receive help.

What You Can Do

• Try to keep a simple record of where you’ve been, who you’ve spoken with, and what you’re waiting on. This might include caseworker names, phone numbers, shelter locations, appointment dates, or application details. A small notebook works well, but if you don’t have one, use your phone’s notes app or ask a provider to help you keep a log.

• Check in regularly with the places you’ve connected to—especially if you’re on a housing waitlist or waiting for FEMA follow-up. Even just showing up once a week or calling when you can helps remind staff that you’re still in need and engaged in the process.

• If something changes—like you move camps, get a phone, or lose one—let someone know. Updating your contact info helps prevent missed messages and ensures you can be reached quickly when housing, services, or money becomes available.

• If you're working with more than one agency or program, try to keep all your papers in one place. That might include your FEMA letters, housing applications, ID documents, receipts, or letters from caseworkers. If you can, take photos of important documents and back them up to a secure cloud backup service or keep them in email or a secure app. 

Best Practices

• Stay in contact with a main point of contact, like a case manager or outreach worker.

• If someone offers help—even small help like paperwork or a ride to a meeting—accept it when it’s safe to do so. These small steps often lead to bigger ones.

• Ask for updates if you haven’t heard back. It’s okay to check in and ask, “Am I still on the list?” or “Is there anything I need to turn in?”

• Let people know what’s working and what’s not—being honest helps providers connect you to better options when they become available.

Following up and staying organized increases your chances of getting placed in housing, receiving financial aid, or accessing additional services. It also helps you feel more in control of a situation that can otherwise feel overwhelming. You’ll be more prepared to respond quickly when a spot opens or when documents are requested—and that can be the difference between getting support now versus much later.

Resources:

View Supporting Resources

Accessing regular meals is one of the most effective ways to bring order and stability back into your life during recovery. Whether you're living outside, in a vehicle, or in temporary shelter, knowing when and where you can get food helps reduce stress and frees up energy to focus on housing, healthcare, and long-term goals.

Find Reliable Meal Sites

Start by asking a shelter, outreach team, or drop-in center for a list of food programs near you. Many communities offer printed meal calendars or weekly schedules posted at local service sites. You can also call 2-1-1 or visit 211.org to find current food options in your area.

Try to identify meal sites that operate on a consistent schedule. Returning to the same locations regularly helps you build a daily routine and stay connected to staff who may share updates about housing openings, job programs, or new services.

Build a Daily Routine Around Food Access

Use consistent meal times to shape your day. For example:

• Breakfast at a local church between 7:30–9:00 AM

• Lunch at a community center from 12:00–1:30 PM

• Dinner from a mobile food truck or evening shelter program
  
  

If possible, plan your transportation, errands, or rest time around these meal stops so you can conserve energy and stay organized.

Ask About Dietary Needs and To-Go Options

Let food service providers know if you have special dietary needs. Some programs offer:

• Vegetarian or allergen-free meals

• Soft foods for dental or medical issues

• Diabetic-friendly options

• To-go bags if you can’t stay for seated meals
  
  

If you're uncomfortable in crowds or noisy spaces, ask if they offer quiet hours, early access for older adults, or accommodations for people with sensory sensitivities.

Support for Families and Children

If you have children with you, ask about:

• School meal pickups or programs for unhoused students

• Weekend food bags or “backpack” programs

• Family-friendly meal sites with highchairs, early seating, or space to eat together

• WIC or SNAP referrals for food support geared toward young children and infants
  
  

Staff at shelters or food sites can often help you connect to education and health programs for your kids as well.

Request Additional Supplies if Available

Many meal sites also distribute essentials like:

• Bottled water, electrolyte drinks, or shelf-stable snacks

• Hygiene kits with toothbrushes, soap, wipes, and period products

• Diapers, baby formula, or basic first-aid items

• Pet food or animal care supplies at select locations
  
  

Just ask a staff member, “Do you have anything else available today?”—they’ll let you know what’s on hand or coming soon.

Best Practices

• Arrive early to avoid long waits or missing meals.

• Bring a tote or backpack to carry food, water, and supplies.

• Take a photo of any posted schedule in case you lose a flyer.

• Keep a list or notes in your phone or notebook about where and when you eat.

• Use mealtimes to check in with caseworkers or staff—food sites are often where housing and service connections happen.

Resources 

View Food Resources

Staying connected to health care—both physical and mental—is a key part of recovery after a disaster. If you've lost access to regular care or medications, you still have options. Re-establishing care can help you stay well, manage chronic conditions, refill prescriptions, and document your needs for disaster assistance or housing programs. Medical and mental health care are key parts of recovery for everyone. After a disaster there may be new or different resources available, so even if you weren’t connected to services before, check in with 2-1-1, disaster assistance centers, case workers, and others who may be able to connect you to useful resources.

Reconnect with a Clinic or Provider

If you had a doctor, therapist, or clinic you used before the disaster, start by trying to reconnect. You can:

• Call the clinic directly if you remember the number or provider name.

• Visit a nearby drop-in health clinic and ask if they can transfer your records or help restart care.

• Ask an outreach worker or case manager to help you schedule an appointment or provide transportation assistance.
  
  

Even if you no longer have insurance or ID, most clinics—especially those working with unhoused communities—can still offer basic care or temporary coverage.

Use Local or Mobile Health Services

If you're not sure where to go for care, start with these options:

• Mobile health units that offer walk-up medical visits, wound care, and vaccines in high-need areas

• Drop-in health clinics that provide basic services without appointments

• Federally Qualified Health Centers (FQHCs) that often serve people without insurance

• Behavioral health outreach teams that can connect you to mental health or substance use support
  
  

You can ask at shelters, libraries, or community centers for mobile clinic schedules or local health department contacts.

Request Prescription Refills or Referrals

Let any provider know what medications you were taking before the disaster, even if you don’t have the bottles or records with you. Be honest about your needs—clinics may be able to:

• Provide temporary refills for common prescriptions

• Help you look up existing prescriptions 

• Help you enroll in assistance programs for long-term medications

• Refer you to specialty care (e.g., mental health, chronic illness, recovery services)

• Assist with applying for Medicaid or sliding-scale care
  
  

Keep Records of Visits and Conditions

Health documentation can be useful when applying for FEMA assistance, disability-related support, or housing programs. If you're able:

• Ask for a printed visit summary or doctor’s note after each appointment

• Keep a small folder or ziplock bag to store paperwork

• Take photos of prescriptions, appointment cards, or provider names using your phone

• Ask staff to help you set up reminders or digital health accounts if you have phone access
  
  

If you have a chronic health condition or are receiving mental health services, regular check-ins can show how the disaster has affected your well-being and strengthen your case for continued support.

Best Practices

• Visit clinics regularly—even if you feel okay—so staff know you and can follow up if needed.

• Ask for one provider or caseworker to help coordinate your care.

• Be open about how the disaster has affected your physical or emotional health.

• Use services that offer both medical and mental health care to simplify follow-up.

• Stay in contact with the clinic—update them if your location or phone number changes.

Resources

View Medical Resources

View Mental Health Resources

Staying connected to support services—whether it’s peer support, wellness programs, harm reduction, or counseling—can help you manage stress, stay grounded, and navigate recovery more effectively. If you were participating in any kind of support program before the disaster, or if you’re interested in joining one now, there are flexible and non-judgmental options available. Going through a disaster and navigating the recovery process is often difficult, draining, and stressful, regardless of your circumstances going into it. Getting support while you navigate your disaster recovery journey can make it a bit easier to manage and make it go better.

Reconnect with Previous Programs or Providers

If you’ve worked with a support group, case manager, or peer mentor before, try to reconnect. You can:

• Call the agency or provider directly, if you remember their name or number.

• Ask a drop-in center, outreach worker, or shelter staff to check if the group is still operating and where it meets.

• Visit the location where the group used to meet—many restart shortly after a disaster or relocate temporarily.
  
  

Even if your provider has changed locations or hours, they may still be able to continue where you left off.

Look for Flexible, Low-Barrier Programs

You don’t have to be enrolled in a formal program to get help. Many organizations offer:

• Drop-in support groups that meet weekly or multiple times a day

• One-on-one counseling sessions with licensed or peer-based staff

• Wellness check-ins, case management, or trauma-informed support

• Harm reduction services (e.g., health screenings, clean supplies, safe use education) for those who request them
  
  

Ask about peer-led options—many are run by people with lived experience and understand what it’s like to start over after a disaster.

Join New Programs at Your Own Pace

If you’re new to support services or returning after a break, it’s okay to start small. You can:

• Visit a drop-in center just to ask questions or observe.

• Join a group as a listener without needing to share.

• Request private sessions if group settings feel overwhelming.

• Ask if programs are LGBTQ+-affirming, youth-focused, or designed with cultural relevance in mind.

Programs often welcome participants without ID or insurance and may have free or low-cost entry points.

Use Services to Support Recovery Goals

Support services can help with more than emotional wellness. They may also connect you to:

• Housing referrals and case managers

• Employment or education programs

• Health and mental health care

• Legal aid or re-entry services

• Transportation support or documentation help

Ask your counselor or case manager if they can help you track progress or create a plan that fits your situation and priorities.

Best Practices

• Let someone know what you need—programs are more likely to help when you’re honest about where you are and what you’re ready for.

• Stay in contact with at least one trusted provider, even if you’re not attending a group regularly.

• Track your visits or check-ins using your phone notes or a small notebook.

• Return to the same center or group when possible to build connection and routine to reduce stress.

• Ask about free meals, transportation help, or referrals available through the program.

Resources

View Supportive Resources

If you have children, helping them return to school or early learning programs is one of the most important steps you can take after a disaster. Education provides routine, safety, meals, and emotional support. There are federal protections in place to help unhoused children stay enrolled and succeed—regardless of your living situation. And if you're interested in continuing your own education, there may be free or flexible options for adult learning too.

Re-Enroll Children in School

Under the McKinney-Vento Homeless Assistance Act, public schools must enroll children experiencing homelessness immediately—even without documents like proof of address, immunization records, or previous transcripts. You can:

• Go to any local school and tell them your child is unhoused or displaced due to disaster.

• Ask to speak with the McKinney-Vento liaison, who is trained to support students and families experiencing homelessness.

• Request transportation help, school supplies, or referrals to counseling and meal programs.
  
  

If your child was already enrolled in school before the disaster, ask about staying at that school even if you’re now staying in a different area. This is called “school of origin” support, and it helps reduce disruption and maintain a sense of some normalcy for your child, which can be helpful with reducing their stress.

Connect with Early Learning and Childcare Services

If you have young children (ages 0–5), you may be eligible for:

• Head Start or Early Head Start

• Childcare subsidies for low-income families

• Colorado Universal Preschool - Universal preschool for all families

• Pre-K programs that accept families experiencing homelessness

• Developmental screenings and health support
  
  

Shelters, outreach teams, and family support organizations can refer you to local early learning centers. Many of these programs prioritize families without stable housing and offer wraparound services.

Explore Adult Learning or GED Programs

If you're ready to focus on your own goals, adult education programs may offer:

• GED preparation classes

• ESL (English as a Second Language) instruction

• Literacy support

• Job readiness and computer skills training
  
  

You don’t need a permanent address to enroll. Look for adult learning centers at local community colleges, libraries, or workforce development agencies. Many offer flexible class times, transportation help, and one-on-one tutoring.

Best Practices

• Let schools and program staff know your current situation—they can offer extra support when they understand your needs.

• Ask for transportation assistance, even if you’re moving between places.

• Keep copies of school records, enrollment letters, and progress updates in a folder or on your phone.

• Update school contact info if you move or change numbers—keeping in touch helps maintain support.

• If you’re interested in adult learning, ask about drop-in options or online tools that don’t require long-term commitments.

Resources

View Child Resources

Finding meaningful work or building job skills is a key step toward long-term stability after a disaster. Even if you're starting over without housing or transportation, there are programs designed to meet you where you are. Workforce centers, libraries, and local nonprofits can help you get ready for work, connect with employers, and build a pathway toward income and independence.

Start with Workforce or Career Centers

Most cities and counties have American Job Centers (AJCs) or Workforce Development Centers that offer free services for job seekers, including people without stable housing. You can:

• Get help with creating or updating a resume

• Search and apply for jobs online

• Prepare for interviews and complete applications

• Use computers, printers, and fax machines

Ask if they have walk-in hours or outreach staff who visit shelters or drop-in centers. Some workforce offices partner with housing programs to help prioritize individuals facing homelessness.

Access Job Readiness and Training Programs

Look for programs that offer:

• Paid job training or apprenticeships

• Construction, warehouse, or customer service training

• Workforce certificates in areas like food service, security, or healthcare

• Soft skills classes focused on communication, time management, or teamwork

Many programs also provide transportation support, job placement help, or a case manager to help you stay on track. Ask whether they work with people who don’t have a fixed address or phone—and if they can follow up through a shelter or drop-in center.

Request Supportive Services

Ask workforce staff or nonprofit job coaches about services that can help you prepare for and keep a job. These may include:

• Bus passes, gas cards, or transportation to interviews

• Vouchers for work boots, uniforms, or tools

• Free or discounted haircuts and hygiene products

• Help getting a state ID or Social Security card if you’ve lost yours

• Referrals to employers who understand housing barriers or work with second-chance applicants

If you’re receiving support from a caseworker, let them know you’re looking for work—they may be able to coordinate services like housing or childcare with your job goals.

Best Practices

• Write down or save contact info for job programs you connect with and follow up weekly.

• Ask workforce staff to leave messages at a shelter or with your outreach team, if you don’t have a phone.

• Keep digital or paper copies of your resume and applications in a folder or on your phone.

• Take small steps—attending one workshop or drop-in job fair can help you build confidence and open new doors.

• If you’re not ready to work yet, ask about volunteering or training opportunities that let you build skills at your own pace.

Resources

View Job Resources

If a disaster damaged or destroyed your phone, bike, or vehicle, it can affect your ability to stay connected, access services, or get to appointments and jobs. Even without a permanent address, there are ways to replace essential tools for communication and mobility.

Replacing a Lost or Damaged Phone

Having access to a phone can make a big difference in your recovery. It helps you:

• Stay in touch with caseworkers, job programs, and housing leads

• Track appointments and deadlines

• Access email, maps, and recovery tools
  
  

If your phone was damaged or lost:

• Ask local shelters, outreach workers, or drop-in centers about free or low-cost phone programs. Many offer basic cell phones with limited minutes and texts through the Lifeline program or similar partnerships.

• If you had a phone account, call your provider and explain that it was lost in a disaster. Ask if they can replace it or temporarily reactivate your number.

• Use shelter or library phones to call key agencies (like FEMA or your case manager) and request an alternate way to stay in contact.

• Consider using email or social media messaging if you can access a public computer and need to reach someone.
  
  

Recovering Access to Email or Online Accounts

• Visit a public library, workforce center, or shelter with internet access to check your email or log in to benefit portals.

• If you forgot your passwords, use account recovery tools or ask for help from support staff.

• Save important logins and recovery codes in your notes or ask a caseworker to help you store them securely.

Replacing or Repairing a Bicycle

Bikes can be essential for reaching food sites, appointments, or work. If your bicycle was damaged:

• Ask local shelters or nonprofits if they partner with community bike programs that offer free or low-cost repairs or donated bikes.

• Some outreach programs offer bike locks, lights, or helmets as part of street-level support.

• If your bike is still functional, visit a community bike shop for affordable tune-ups or parts.

Replacing or Repairing a Vehicle

If you had a car or motorcycle before the disaster:

• Contact your vehicle insurance provider to report damage and ask about claim options.

• Visit the Colorado DMV (mydmv.colorado.gov) to replace lost registration, title, or license plates.

• If your vehicle is your home or primary shelter, ask about local emergency repair funds, which some cities offer after disasters to keep people mobile or sheltered.

• Outreach teams or legal aid clinics may help you prove ownership or get documents if you lost them in the disaster.

Best Practices

• Write down key phone numbers (shelters, caseworkers, FEMA, etc.) in a notebook or save them on your new phone.

• Keep your phone and charger in a waterproof bag if you’re outside.

• Set up voicemail and check messages daily to avoid missing opportunities.

• Update contact info with programs or providers if your number changes.

• Keep proof of vehicle ownership or repairs in a safe, dry folder or digital copy if possible.

Resources

View Transportation Resources

View Phone and Internet Resources

Long-term recovery means finding a safe, stable place to live. Even if you were unhoused before the disaster, you may now qualify for permanent housing through disaster relief or local housing programs. Getting connected to the right services and staying engaged in the process is key to securing a home.

Get Connected to the Housing System

Most long-term housing opportunities—like Section 8, Housing First, or disaster-related rental help—require you to be in the local housing system. This means connecting with a shelter, outreach worker, drop-in center, or Continuum of Care (CoC). Let them know you’re seeking permanent housing and ask to be added to their Coordinated Entry System or housing waitlist. This step is essential—even if you’re not sure you qualify.

Know What Types of Housing Are Available

You might be eligible for:

• Housing First programs that prioritize immediate placement without preconditions.

• Section 8 vouchers, which help cover rent in private-market apartments.

• Project-based or affordable housing, where rent is income-based.

• Supportive housing, which includes rental assistance and on-site services, often helpful for people with health or mental health needs.

Ask your caseworker or outreach team what options are open in your area and how long waitlists might be.

Stay Ready for a Placement

Once you’re in the system, opportunities may come up fast. 

Be prepared to:

• Respond quickly to calls or messages from housing programs.

• Keep your contact information updated—especially if your phone changes or you move shelters.

• Ask a shelter, outreach worker, or service provider to serve as your backup contact if needed.

• Gather key documents like an ID, Social Security card, and any income or disability paperwork. If you need help replacing these, ask a provider to assist you.
  
  

Best Practices

• Check in regularly with your housing caseworker to stay active on the list.

• Keep a list of key contacts and appointments in a notebook or on your phone.

• Be honest about what you need—such as pet-friendly housing, fewer stairs, or nearby services.

• If you're denied or your file goes inactive, ask how to appeal or reapply.
  
  

Finding housing may not happen right away, but being consistent, connected, and prepared can move you closer to permanent stability. The system may be complex—but you’re not alone. Let your caseworker, providers, and support network help guide you to the next step.

Resources

View Housing Resources

View Supportive Resources

Recovering from a major disaster is a journey and often takes continued support as you adjust to a new normal and manage the ongoing mental, emotional, and logistical challenges. Long-term recovery means building a network that helps you remain stable and handle challenges. That support might come from caseworkers, mental health services, peer groups, or housing advocates—anyone who helps you stay connected and supports you in your goals.

Use Mental Health and Health Services to Stay Grounded

Living indoors after time on the street or in shelters can feel overwhelming. Regular mental health care or check-ins can help you adjust and maintain routines. 

You can:

• Schedule follow-ups with counselors or therapists

• Ask for referrals to providers who accept Medicaid or sliding scale payments

• Get help managing medications or dealing with anxiety, depression, or trauma

• Use mobile health teams or peer-led services if clinics feel uncomfortable

You don’t have to be in crisis to ask for support—ongoing care helps you stay ahead of stress.

Find Community and Peer Support

Being housed doesn’t mean you’re done with recovery. Having people around you who understand your journey helps prevent isolation and strengthens your stability. 

Look for:

• Peer support groups for people transitioning out of homelessness

• Tenant councils or resident-led groups in your building or complex

• Drop-in centers that offer meals, social activities, and a sense of connection

• Faith-based or cultural programs that feel safe and welcoming to you

Even just checking in weekly with someone you trust can make a big difference.

Stay in Touch with Housing Support Programs

Once you’re in permanent housing, it’s important to stay connected with your housing caseworker or program coordinator. 

They can help you:

• Renew rental assistance or submit recertification paperwork

• Resolve issues with your lease, landlord, or roommates

• Access funds for utilities, furnishings, or ongoing services

• Avoid eviction by acting early if problems come up
  
  

If you lose your phone or move again, let your caseworker or Continuum of Care (CoC) know right away so they can keep your file updated.

Best Practices

• Keep a written or digital list of your key contacts: housing staff, health providers, and anyone helping you stay stable

• Don’t wait until things get bad—if you’re struggling with rent, mental health, or daily life, reach out early

• Stick with appointments and check-ins, even when things are going well—it shows stability and keeps you connected

• Celebrate progress, no matter how small. Every step forward counts.

• If a support program isn’t working for you, ask about other options—your recovery plan should fit your needs