SRCB Google Workspace Setup on an Android Mobile Phone

To get started, make sure that you were able to get your Google workspace account from the ICT office. This setup is for devices running Android 8.0 Oreo or later. Setup might vary depending on your device. Aside from the steps given below, you can add your school account via Gmail application.

Step 1: Add your school Google Workspace account to your device.

Tap Settings > Accounts > Add account > Google.
If prompted, enter your device password, PIN, or apply your finger print.
Enter your school Google Workspace email address and tap Next.
Enter your password and tap Next. You will be asked to change the default password if it's your first time to use the school email.
To accept the Terms of Service and Privacy Policy, tap I agree.
If prompted, tap More > Next > Next and choose an option:

Tap Use for work only.
Tap Use for work & personal.

What you see next depends on how your administrator wants to manage your device:

If you’re asked to create a screen lock, tap Next and follow the steps. After the screen lock is created, you’re done. You can access your work apps and data on the device.
If you’re asked to install a device policy app, go to Step 2.
If you don’t see any prompts, you’re done. You can access your work apps and data on your device.

Step 2: Install a management app and create a work profile.

Use these steps if your device prompts you to install or update the Android Device Policy app, the Google Apps Device Policy app, or a work profile.

Install the Android Device Policy App

At the prompt after activating or adding your school email, tap Install.
Tap Install.
Tap Accept & continue to create a work profile on the device.
Tap Next and follow the prompts to set up your work profile.
If prompted, tap Start and follow the steps to set a screen lock for your device. (This is only applied to those devices without screen lock.)
Tap Install > Next to install work apps.
Tap Done.

In Creating a Work Profile

A work profile keeps your personal and work apps and data separate on a device. Creating a work profile is recommended so that your administrator doesn’t accidentally delete your personal apps or data from your device.

If prompted to create a work profile, tap Accept & continue.
Tap Next and follow the prompts to set up your work profile.
If prompted to set a screen lock for your device, tap Start and follow the steps.
Tap Install > Next to install work apps.
Tap Done.

Step 3: Reinstall Google apps that you use for work or school.

If you created a work profile on your device, work apps are marked with a Briefcase. You might see work apps on your home screen. You can also access all work apps from your work profile.

Accessing your work profile vary from different devices. In your device, all Personal and Work applications are grouped. Make sure to install your work or school Google applications using Google Play Store that is marked with a Briefcase. After that, you are all set.

How your device is managed.

The school ICT can set security policies on your device to protect data and make the device more secure. They can also erase work data from your device if you lose it.

Google Workspace Setup Error and Troubleshooting

You may encounter some errors while setting up your account like your device is requiring a code provided by the IT admin to proceed but you should not be prompted for this. You might have installed Android Device Policy App using your personal Google Play Store.

Solution 1:

Completely remove your work or school account through your Settings. Remove it from your work or personal profile.
Add again your work or school Google Workspace account and follow the steps given above.

Solution 2:

Completely uninstall Gmail app.
Completely uninstall Google Android Device Policy app if previously downloaded it.
Reinstall Gmail app.
Restart the configuration process from the beginning.

Another resolve for this is to check if you already have an existing Work Profile. You can only have one Work Profile in a device.

For OPPO devices:

Make sure to free up device storage with at least 8G.
Go back to your work or school account. If prompted, select Take Action.
Work profile creating will then proceed.

Reference: "Set up Google Workspace on an Android device". Retrieved from: https://shorturl.at/klJZ4

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