What requirements or documents do I need to apply? 

All you need to apply is a Landers membership and an upgraded Maya account.* When applying for a Landers Cashback Everywhere Credit Card on 

the Maya app, you may be asked for the following information:

• Landers membership number 

• Personal details 

• Employment details 

• Contact reference

Credit card application is subject to credit evaluation.
*Upgrading your Maya account is free and requires only 1-2 valid IDs. For details, please visit maya.ph/upgrade. 

How to apply for a  Landers Cashback Everywhere Credit Card?

What is the Landers Cashback Everywhere Credit Card? 

The Landers Cashback Everywhere Credit Card is the first 2-in-1 credit card by Maya that rewards you with up to 5% cashback for every single spend anywhere you go. It's also a Landers membership card, meaning you can enjoy exclusive access to premium finds, superb dining, and other special perks at Landers. For details, you can visit mayabank.ph/landers. 

What are the benefits of the Landers Cashback Everywhere Credit Card? 

• Cashback everywhere you go 

  • Never go anywhere again unrewarded. Enjoy up to 5% cashback when you shop at Landers, 2% wherever you dine, and 1% everywhere else. 

• Two cards in one 

  • Your credit card is also a Landers membership card brimming with Landers perks: premium grocery shopping options, superb dining, and other members-only perks. 

Gain total control using your Maya app. Keep an eye on your transactions in real time. Set the rules with flexible spending limits. Block access to your card in case of emergencies. Get 24/7 support for your peace of mind. 

Cashback points earned from qualified transactions are converted into vouchers that you can redeem at Landers nationwide. 

Who is eligible for a Landers Cashback Everywhere Credit Card? 

You can apply for a Landers Cashback Everywhere Credit Card if: 

• You have a Landers membership* 

• You are 21 to 65 years old 

• You are a Filipino resident 

• You have a regular monthly income 

However, note that the above qualifications don't guarantee eligibility for the credit card. Credit card approval and offer are subject to credit evaluation, which includes, but is not limited to, your existing credit history, income, and other financial or profile considerations. 

*Non-members can still apply by becoming a Landers member. 

How do I apply for a Landers Cashback Everywhere Credit Card? 

You can apply in minutes right on the Maya app. Before applying, make sure you own an upgraded Maya account. Upgrading is free and requires only 1-2 valid IDs. For details, please visit maya.ph/upgrade. 

What requirements or documents do I need to apply? 

All you need to apply is a Landers membership and an upgraded Maya account.* When applying for a Landers Cashback Everywhere Credit Card on the Maya app, you may be asked for the following information: 

• Landers membership number 

• Personal details 

• Employment details 

• Contact reference 

Credit card application is subject to credit evaluation. 

*Upgrading your Maya account is free and requires only 1-2 valid IDs. For details, please visit maya.ph/upgrade. 

How long does application take? 

You can complete your application in under 5 minutes on the Maya app. 

How soon will I know the result of my application? 

If you already own an upgraded and verified Maya account at the time of  application, you can find out the result in a few minutes.  

However, please note that all applications are subject to credit evaluation, which can take up to 72 hours or more depending on the requirements. 

Will I get notifications on the status of my application? 

Yes. We will send you an SMS and in-app notification once we have an update on your application. 

Where can I check the status of my application? 

Go to Cards on your Maya app to see the status of your application. 

I got a Landers membership so I can apply for a Landers Cashback 

Everywhere Credit Card. What happens if I get rejected for the credit 

card? 

If you don't get approved for a credit card, you won't be able to apply again for now. Stay tuned for updates when the option to re-apply becomes available. In the meantime, you can continue enjoying all the benefits of being a Lander member. 

Why did I get a "We can't issue you a credit card for now" message during 

my credit card application? 

During the early access period, this could mean that pre-screening for your application is still ongoing. Stay tuned for updates once the credit card becomes available to you. It could also mean that you do not meet the eligibility requirements at the time of application. Please remember that all applications are subject to credit evaluation. Stay tuned for updates the option to re-apply becomes  available on your Maya app. 

Why did I get a "We're unable to issue you a credit card" message during 

my credit card application? 

Getting this message means you're ineligible for a credit card. However, you can continue enjoying your Landers membership as well as Maya's other services. 

How long do I need to wait before applying again after being rejected? 

For now, you won't be able to re-apply. However, stay tuned for updates when this option becomes available on your Maya app. 

What if I am unable to proceed with my application for the Landers Cashback Everywhere Credit Card on the Maya app due to invalid 

Membership ID? 

• If You're Not Yet a Landers Member:  Apply for a Landers Membership at any Landers Superstore or online through the Landers website or app. This step is necessary to apply for the Landers Cashback Everywhere Credit Card. 

Note: Having a Landers Membership is a requirement but does not guarantee automatic credit card approval. Your application will be subject to a comprehensive credit evaluation. 

• If Your Landers Membership Has Expired: 

Renew your Landers Membership at any Landers Superstore or online through the Landers website or app. Renewal is required to maintain 

eligibility for the Landers Cashback Everywhere Credit Card. Note: Renewal of your membership is a condition for application but does 

not guarantee automatic approval. A full credit assessment will be conducted on your application. 

• For Other Situations: 

  • Incorrect Membership ID: Ensure that the Membership ID you've entered is accurate and matches the one on your Landers membership card. 

  • Supplementary Cardholder - The Landers Cashback Everywhere Credit Card application is available to the Landers' Primary Member. If you're a supplementary cardholder, ensure that you are registered as the primary member before applying. 

How quickly can I get approved for a Landers Cashback Everywhere Credit Card? 

For applications that meet credit evaluation requirements, credit card approval is processed within the same day. Additional documents may be requested, which entails a longer approval period. 

When and how will I receive my credit card? 

Once approved, your physical credit card will be delivered to the address you indicated in your application. Delivery takes up to 4 working days for areas in Metro Manila and up to 10 working days everywhere else. You can also start using your credit card details for one-time online payments as soon as your application is approved. On the credit card dashboard, simply tap the image of your credit card to pull up your card details. 

Where will the credit card be delivered? 

It will be sent to the delivery address that you indicated in your application. 

 Can I still change the address where my credit card will be delivered? 

You can only change your delivery address before submitting your application. Once submitted, you can no longer modify your delivery 

address. 

Can I start using my credit card even before I receive my physical credit card? 

Yes! You can start using your credit card details for one-time online payments as soon as your application is approved. On the credit card 

dashboard, simply tap the image of your credit card to pull up your card details. 

Once your physical credit card is delivered to you, you can activate it by 

following these steps: 

Follow these steps to activate your credit card: 

1. Log in to Maya and go to Cards 

2. Select your credit card 

3. Tap Activate physical card 

4. Enter the details found on the back of your physical credit card 

5. Set a 6-digit PIN to complete activation 

How do I activate my Landers Cashback Everywhere Credit Card? 

Follow these steps to activate your credit card: 

1. Log in to Maya and go to Cards 

2. Select your credit card 

3. Tap Activate physical card 

4. Enter the details found on the back of your physical credit card 

5. Set a 6-digit PIN to complete activation 

You can also start using your credit card details for one-time online payments as soon as your application is approved. On the credit card 

dashboard, simply tap the image of your credit card to pull up your card details.
 

Landers Credit Card Everywhere features 

Can I use my credit card abroad? 

Yes. You can use your Cashback Everywhere Credit Card wherever Visa is accepted around the world. 

Where can I see my credit limit? 

On the Maya app, go to Cards and select your credit card to see your credit limit. 

I requested a refund on one of my credit card purchases. How long until I get my refund? 

Please allow up to 72 hours for your refund to be processed. For concerns, you may contact our support team for assistance: 

1. Go to your Profile on the app 

2. Tap Get help 

3. Scroll to the bottom then tap Chat with us 

4. Choose a topic 

5. Tap No when asked if the article was helpful 

6. Tap Raise a ticket or Chat with an agent 

Where can I see my refund? 

Your refund will be posted to your account. To see its details, go to your credit card dashboard on the app and view your transaction history. 

My credit card's been used for an unauthorized transaction. What do I do? 

For your security, cancel your card immediately on the Maya app. Simply follow these steps: 

1. Go to Cards and select your credit card 

2. Tap the gear icon to open your card settings 

3. Select Card security then Replace this card 

4. Select a reason 

5. Once your card is canceled, you can tap Order a new card to get a replacement

Card replacement fees may apply. 

From there, please contact our hotline immediately for assistance: 

• +632 8845 7788 

• 1800 1084 57788 toll-free 

Can I use my card online for transactions with a foreign currency? 

Yes. You can use your Cashback Everywhere Credit Card wherever Visa is accepted online. 

Is there a limit to foreign transactions? 

You can assign daily spending limits to different types of credit card transactions on the Maya app, including: 

1. Your daily spending limit 

2. Foreign transactions 

3. Online payments 

4. Contactless payments 

5. Cash advances (up to 30% of your assigned credit limit) 

What is the limit that I can get on my credit card? 

Provided that you meet the necessary credit criteria, you can get up to 3x of your monthly income. 

Can I use my credit card online and abroad? 

Absolutely. You can use your Landers Cashback Everywhere Credit Card wherever Visa is accepted, including ATMs around the world.