Chapter 26 Online Supplement:
Chapter 26 Online Supplement:
Rachel Ivy Clarke, PhD, was formerly the cataloging librarian at the Fashion Institute of Design & Merchandising, and is currently an assistant professor at Syracuse University's School of Information Studies. Her research focuses on the application of design methodologies and epistemologies to librarianship to facilitate the systematic, purposeful design of library services. She holds a BA in creative writing from California State University Long Beach, an MLIS from San José State University School of Information, and a PhD from the University of Washington Information School.
Quote from webcast:
“Thinking about our profession as a design thinking profession is important to empower us to do more and to do better. One of the things I really love but is also really challenging about design is that it's not just a process but is a mindset and a particular approach you bring to your library work.”
Figure 26.1. Design Thinking Process
Design and Librarianship
The Role of Design in Poole’s Index to Periodical Literature: Implications for American Librarianship
How We Done It Good: Research Through Design as a Legitimate Methodology for Librarianship
Design and Social Justice
Hertzian Tales: Electronic products, Aesthetic Experience, and Critical Design
Speculative Everything: Design, Fiction, and Social Dreaming
The Critical Catalog: Social Justice, Tricksterism, and Library Information Systems
Value Sensitive Design: Shaping Technology with Moral Imagination
Design Justice: Community-Led Practices to Build the Worlds We Need
Cross, Nigel. Design Thinking: Understanding How Designers Think and Work. Oxford, UK: Berg, 2011.
Nelson, Harold G. and Erik Stolterman. The Design Way: Intentional Change in an Unpredictable World, 2nd ed. Cambridge, MA: MIT Press, 2012
Norman, Don. The design of everyday things. London: MIT Press, 2013.
Schön, Donald. The Reflective Practitioner: How Professionals Think in Action. New York, NY: Basic Books, 1983.
Simon, Herbert A. The Sciences of the Artificial. Cambridge, MA: M.I.T. Press, 1969.
Design Justice Network: The Design Justice Network is an international community of people and organizations who are committed to rethinking design processes, centering people who are normally marginalized in design work, and using collaborative, creative practices to address deep challenges.
Design Thinking for Libraries: This toolkit, created by a partnership among IDEO, the Bill & Melinda Gates Foundation, Chicago Public Library, and Aarhus Public Libraries, offers readings, resources, and activities to guide understanding of design thinking methods. While the full toolkit requires a time commitment of 5-8 hours per week for 6 weeks, there is also a quickstart “at-a-glance” guide for those with less time.
Designing Better Libraries: Steven Bell’s blog focuses on applying concepts and techniques from design to libraries, with an emphasis on user experience. Posts often highlight example applications of design concepts in library settings, and reviews and commentary on books and other resources.
Library Juice Academy: Library Juice Academy offers a range of online professional development courses for librarians, archivists, and other staff, focusing on practical topics to build new skills. Among other topics, they offer online asynchronous courses in design thinking, universal design, user experience design, and service design.
Stanford University d.school’s Crash Course in Design Thinking: Includes videos, handouts, and other resources for leading a 90-minute team design challenge that covers all the phases of the design thinking process.
Value Sensitive Design Lab: The Value Sensitive Design Lab is a group of designers and researchers who engage human values in the design of tools and technologies to support the actions, relationships, institutions, and experiences that human beings care deeply about. The value sensitive design approach provides theories and methods that account for human values in a principles and systematic manner throughout the design process by engaging people’s moral and technical imaginations.