Lisa G. Rosenblum, MLIS, is executive director of the King County Library System (WA). Previously, she served as director and chief librarian for the Brooklyn Public Library, as well as a number of libraries in Silicon Valley. Rosenblum has taught master’s level courses on strategic leadership at both the Pratt Institute School of Information and the San José State University School of Information. She presents nationally on topics specializing in digital access and equity. She holds a BA in liberal arts from St. Johns College (Annapolis) and an MLIS from San José State University.
Quote from webcast:
"Our new professionals need to be curious about the profession and curious about what's happening outside the profession. Some of our best ideas, quite honestly, have come from other places, such as the private sector. The happiest employees are ones that are open to change and are not stuck in the past."
Figure 21.1. Strategic Planning Process
Figure 21.2. SWOT Analysis