Chapter 5
Information Needs
Heather O’Brien, Devon Greyson,
Heather De Forest, and Kristina McDavid

"Information needs are often seen as the catalyst for information seeking activities and we design library collections, services, and programs that are all rooted around this core idea of information needs - of helping people to identify, articulate, and access information that meets those needs."
(Heather O'Brien, 2022)

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