Chapter 28 Learning Objectives

After completing this chapter, readers should have a better understanding of the scope of technologies used to manage print and digital collections and enable discovery and access to those materials. Readers will also learn about some of the important trends in information technology that provide context for the development and architecture of these tools.

Chapter 28 Instructor PowerPoint

Downloadable PowerPoint presentation and PowerPoint notes for course instruction. These files are only accessible to instructors who have adopted Information Services Today: An Introduction (3rd ed) for their course. To request access, please click on the images below or email Sandy Hirsh.

Chapter 28 Discussion Questions

The following questions are included in the textbook.

1. Discuss the key characteristics of cloud technologies, focusing especially on the skills and expertise required for implementation and ongoing operations. Are there specific scenarios where an organization would want to implement new applications based on local servers rather than cloud-based services?

2. What are the key differences between library services platforms and integrated library systems? What kinds of information organizations would be best suited for library services platforms? What kinds of information organizations are best suited for integrated library systems?

Additional questions proposed by the author but not included in the textbook.

1. Address the relative advantages and disadvantages of implementing proprietary versus open source applications. Include a comparison of the costs of each approach. Present arguments for how each of these types of software can align with the strategic priorities of an organization or produce the highest operational efficiency.

2. What are some of the tools or technologies that an information organization can implement to provide access to its collections? Which are based on open source software? How are their indexes produced? How do these tools compare with more general search engines, such as Google or Google Scholar, to find information?

3. Each type of library has distinctive needs for the way it manages its collections. Create a matrix that summarizes the characteristics of academic, public, and school libraries and the types of resource management and discovery products best suited for each. Include the different formats of collection materials, how these materials are acquired, and the discovery and access methods.

Handouts

The following documents are formatted to share with students as handouts.

Related Chapters

The following chapters are referenced in Chapter 28 and may assist in expanding your classroom instruction and discussions.

• Chapter 3: The Transformative Information Landscape

• Chapter 10: Community Anchors for Lifelong Learning: Public Libraries

• Chapter 12: Virtual Resources and Services).

• Chapter 14: Metadata, Cataloging, Linked Data, and the Evolving ILS

• Chapter 16: User Experience

• Chapter 20: Creation Culture and Makerspaces

• Chapter 22: Change Management

• Chapter 23: Community Resilience

• Chapter 27: Managing Collections

• Chapter 29: Data Management, Analysis, and Visualization

• Chapter 36: Open Access

• Chapter 37: Information Privacy and Cybersecurity

• Chapter 39: Career Management Strategies for Lifelong Success