Chapter 23 Instructor Supplement:
Community Resilience

Chapter 23 Learning Objectives

After completing this chapter, readers should have a better understanding of:

• the Triple Bottom Line framework used for decision making and outcome measurement;

• the intersection of equity of access, diversity, and inclusion (EDI) with community resilience; and

• the mechanics of preparing for future disruption through actions related to community asset mapping and how libraries fulfill the “1st Responder” role in the communities that they serve

Chapter 23 Instructor PowerPoint

Downloadable PowerPoint presentation and PowerPoint notes for course instruction. These files are only accessible to instructors who have adopted Information Services Today: An Introduction (3rd ed) for their course. To request access, please click on the images below or email Sandy Hirsh.

Chapter 23 Discussion Questions

The following questions are included in the textbook.

1. Discuss how adopting the Triple Bottom Line framework as a decision-making tool would change how things are done now in your current workplace.

2. Discuss how information professionals can serve as Information First Responders for a community experiencing a disaster.

Additional questions proposed by the author but not included in the textbook.

1. How would you explain the library’s potential role after a disaster or crisis to Emergency Management staff?

2. List potential community partners you could connect with to discuss how the library can support community resiliency in times of crisis. Prepare to articulate the ways the library can support the needs of their clients/constituents.

3. List potential ideas for how to build empathy among residents of a community for one another through a library’s services and programs.

Handouts

The following documents are formatted to share with students as handouts.

Related Chapters

The following chapters are referenced in Chapter 23 and may assist in expanding your classroom instruction and discussions.

• Chapter 1: What it Means to be an Information Professional Today

• Chapter 5: Information Needs

• Chapter 6: Social Justice

• Chapter 7: Equity of Access, Diversity, and Inclusion

• Chapter 30: Communication, Marketing, and Outreach Strategies

• Chapter 39: Career Management Strategies for Lifelong Learning

• Chapter 40: Leadership Skills for Today’s Global Information Professional