Chapter 21 Instructor Supplement:
Strategic Planning

Chapter 21 Learning Objectives

After completing this chapter, readers should have a better understanding of:

• the importance of strategic planning;

• the steps required to prepare and implement a strategic plan; and

• an approach to measuring an organization’s success in achieving its strategic goals

Chapter 21 Instructor PowerPoint

Downloadable PowerPoint presentation and PowerPoint notes for course instruction. These files are only accessible to instructors who have adopted Information Services Today: An Introduction (3rd ed) for their course. To request access, please click on the images below or email Sandy Hirsh.

Chapter 21 Discussion Questions

The following questions are included in the textbook.

1. What are some key organizational questions to ask prior to starting any strategic planning process?

2. Since unforeseen events can occur (e.g., pandemic, social unrest) that challenge the original planning assumptions, how can a well-constructed strategic plan help an information organization respond to its new realities?

Additional questions proposed by the author but not included in the textbook.

1. Why is it important to engage an organization’s stakeholders in the strategic planning process?

Handouts

The following documents are formatted to share with students as handouts.

Related Chapters

The following chapters are referenced in Chapter 21 and may assist in expanding your classroom instruction and discussions.

• Chapter 9: Learning and Research Institutions: Academic Libraries

• Chapter 10: Community Anchors for Lifelong Learning: Public Libraries

• Chapter 18: Teaching Users: Information and Technology Literacy Instruction

• Chapter 22: Change Management

• Chapter 24: Managing Budgets

• Chapter 25: Managing Human Resources

• Chapter 27: Managing Collections

• Chapter 29: Data Management, Analysis, and Visualization

• Chapter 30: Communication, Marketing, and Outreach Strategies

• Chapter 31: Advocacy