Product Owner 2018 - Present
I am a product owner assigned to a software development team at CentralSquare Technologies (formerly Superion / SunGard Public Sector). I work with a dedicated group of developers, quality assurance analysts, business analysts, technical writers and others, all focused on delivering public safety solutions which benefit more than half of the citizens of the USA.
Business Analyst 2016 - 2018
I led a Scrum/Agile software development team. I was responsible for researching best practices, coordinating with other teams, assigning specific tasks to members of my team and verifying work items met established acceptance criteria so they could be included in scheduled software releases.
Product Support Specialist 2013 - 2016
I provided technical and functional support for public safety software.
Rowan County Sheriff's Office
Deputy Sheriff 2006 - 2013
I served as a patrol officer in a rural environment, tasked with investigating crimes, responding to calls for service, serving legal process and maintaining positive community relations. In addition, I served as a field training officer, responsible for training new employees and ensuring they were proficient to function as law enforcement officers.
Salisbury Police Department
Police Officer 2003 - 2006
I served as a patrol officer in an urban environment, tasked with investigating crimes, responding to calls for service, serving legal process and maintaining positive community relations. I was partnered with a Belgian Malinois named Baks. We were certified in human tracking and apprehension, article and area searches, handler protection, and narcotic detection.