10. Behaviour

Parents are expected to co-operate with our policy. If in extreme cases of unmanageable behavior and without co-operation to manage, you may be asked to leave. Like wise any abusive or threatening behavior by parents or carers  towards staff  will result in a terminated place or exclusion from premises. Only those on the registration document can enter to pick up or drop of children.


No corporal punishment is allowed or indeed needed. We actively encourage good behavior, kindness and fair behavior by example and praise. A clear explanation of right from wrong is given for unacceptable conduct when an apology is normally adequate exoneration. In extreme cases of poor behavior where an apology is not forthcoming a short period of “time out” is given for reflection with an accompanying adult.

Behavior Management Policy

Praise goes a long way to encourage good behaviour. Be positive and give praise whenever possible. We aim to work towards a situation in which children can develop self-discipline and self-esteem in an atmosphere of mutual respect and encouragement.
  • Always be truthful.
  • Never say “no” unless you mean it. Be consistent, they will respect you much more. The word no must be followed by an explanation.
  • Corporal punishment is not allowed and is unlawful.
  • Children know how to manipulate adults and may often play one against another, so never undermine the disciplinary actions of a colleague. If you feel the action is unfair then discuss this with them away from the children.
  • Keep to the routine and rules as this helps children feel more secure.
  • Rudeness and unkindness should not be tolerated. Encourage politeness.
  • Teach right from wrong.
  • Disputes between children are best settled by listening to both arguments before deciding on a just outcome.
  • Encourage sharing, and do not tolerate a child that is being selfish with a toy or piece of equipment. Take into consideration child’s needs and actions.
  • Please try to encourage children to help with tidying up - sometimes they are more hindrance than help, but it helps make them more responsible and teaches them co-operation, and to follow instructions. Be aware of the lazy child and the one that always helps.
  • Try to encourage them to put on their own coat, to give them independence.
  • Be aware of behaviour policy and have attended our team teach behaviour course before disciplining a child or children. Ruth is the named person in charge of behaviour management.
  • Adults will provide a positive model for the children with regard to friendliness, care, good manners and courtesy
  • We will take positive steps to avoid a situation in which children receive adult attention only in return for undesirable behaviour.
  • In an event of unacceptable behaviour it must be made clear by explanation that the behaviour is not acceptable, and it is the behaviour, not the child that is not welcome.
  • Adults will not shout or raise their voices in anger.
  • Any behaviour problems will be handled in a developmentally appropriate fashion, respecting individual children’s level of maturity.
  • Recurring problems will be tackled in partnership with the child’s parents.
  • Adults will be aware that some kinds of behaviour may arise from a child’s special needs.


The use of restraint is only used to prevent likely injury to the child or others. It will not be used as a punishment and must be entered into the log book. It can only be administered by a person who has been trained how to restrain a child correctly.