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Meeting Minutes 09.13.12

NORA Meeting Topic: Communication





Start/End times:

12:00pm - 1:00pm


Purpose of Meeting:

The purpose of this meeting was to develop clinician communication and observation skills involving patients. It is important to not only to speak to, but listen and observe what our patient is trying to tell us.  We also must develop empathy for our patients from which observing the patient and listening to their tone will help.


Content Summary:


Ø      intractable double vision (diplopia)

Ø      visual field loss

Ø      visual / balance disorders


For more info, check out


Exercise Summary:

Reading impairments were simulated on paper and computer (including double vision (diplopia) of varying degrees and orientations, a loss of visual fields, difficulty with distinguishing contrast, and visual/balance disorders, such as words moving on a page), and club members volunteered to read them aloud for the club. The reader would then describe what he or she saw, and how it made the person feel reading it. Others in the club observed how the reader was reading, and compared what they thought the text looked like with what the text actually looked like. Thus, communication of the impairment to the observers was key.


Now YOU have an better appreciation for the importance of:

Ø      patient communication

Ø      patient observation

Ø      empathizing with your patient

Your exam/session begins when your patient/client walks in the door and does not end until they leave.


Next Meeting:  

In 2 weeks The Prism Experience!   *you asked for it!

                       OD Students bring trial frames, prisms, lenses and lens holders



Annual NORA Meeting in San Diego April 18-21, 2013.

Ø      Save the date:

Ø      October 11th @ 5:30PM (Dinner Provided)

Ø      Dr. Carl Garbus (NORA President)

Ø      Leadership Opportunities:

Ø      Officer, VP (highly encourage non-OD student)

Ø      College Liaisons


What our members thought about the meeting:

"This meeting was really beneficial for me because I was able to get a hands on experience as to what my patients experience. It's always been difficult to understand or relate to what my patients are trying to describe when they tell me they have trouble reading or the words look doubled, however, this exercise was a great way to demonstrate different examples of what patients may be experiencing."

-Josephine L.

"I learned it is very important to listen and explore how patients describe what they see.  Their observations and your observations of them can help determine if there is damage to their nervous system or visual pathways.  Seeing the examples of what patients can experience while reading was very eye opening since I have had patients describe their vision similarly and had no idea what was wrong with them."

-Doanh N.

"I learned the significance of empathy and really listening to what patients need. I also realized that oftentimes, it is difficult for patients to be absolutely explicit in their descriptions of what symptoms they are experiencing, because what they are experiencing is not always easy to describe."

-Tammy N.

Total attendees: 34