Due to the inclement weather over night and the density of the precipitation that was removed from the road, it has been brought to the City’s attention that some mailboxes in the community have been damaged. The City can ensure you that this was not intentional by the City crews clearing the roads and apologize for the inconvenience this may have created. The snow that is projected from the snow plow is heavy and in various circumstances may cause mailboxes to be damaged.
The City of Westfield has a Mailbox Replacement Policy that explains the process for replacement of mail boxes that have been physically hit by a plow truck. Please report any mailbox damage to the City of Westfield via the City of Westfield Action Center or by calling the City of Westfield Customer Service Center at 804-3150.
The Director of Public Works at this time is requesting that residents make temporary repairs to ensure mail delivery and as time permits after the Severe Weather Storm Event subsides the City will replace residents’ mailboxes with the standard issued City mailbox as depicted in the policy per the United Postal Service Standard.