EuroCALL HelpDesk

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The EuroCALL Virtual Strand Helpdesk is available to provide you with technical support if you are having difficulty connecting to the Virtual Strand. Please remember that the HelpDesk can only provide help with issues that are NOT related to your own connection to the internet.

If you need to contact the HelpDesk, please remember to include the following information in your message:

  • the operating system you are using
  • the browser - and version - you are using

HelpDesk Availability

The HelpDesk team will access and respond to messages from Monday, 3rd September 2007 - Friday, 7th September 2007 at the following times:

Date Time
Monday, 3rd September 2007 16:00 - 17:00
Tuesday, 4th September 2007 16:00 - 17:00
Wednesday, 5th September 2007 10:00 - 13:00
Thursday, 6th September 2007 16:00 - 17:00
Friday, 7th September 2007 16:00 - 17:00

Please note: Times in this table are in local Coleraine time (GMT +1). To compare this with your own local time, consult a World Clock such as The World Clock - Time Zones.

Contact the HelpDesk

To contact the HelpDesk, please send an email to the following email address (NB: the address has been presented in a form that should avoid spambots using it. Remember to replace AT and DOT with the appropriate symbols and to remove the spaces in the address above!)

vshelpdesk AT hotmail DOT com