Citizen Complaints

Citizen Complaints

The Vinton Police Department realizes that there will be disagreements, from time to time, with individuals that come in contact with  officers. We realize that confusion, different perceptions or possibly the timeliness of information could result in information that may produce different accounts of the same incident. These disagreements between citizens and officers need to be addressed. We trust that the vast majority of contacts between citizens and officers are conducted in a positive, professional manner. The relationship between the community and our officers is based on confidence and trust. We cannot be effective without both the community and our officers working together to achieve this goal.

Citizens feeling that they have a legitimate concern may make a formal complaint to the Vinton Police Department at any time by contacting any member of this department for information on the complaint process. Additional information about this process may be obtained by calling us at (915) 886-3506 extension 11. or Click
to download a complaint form.

The Vinton Police Department would also like to know about positive police contacts. Please write the Chief a letter or note (email) to let him know about a positive contact with our officers. Chief Mansion will let the officer know about your letter and a copy will be placed in the officer’s personnel folder.


Racial Profiling

This department supports the 77th Texas Legislature’s mandate prohibiting racial profiling in Texas. Our police officers work under a departmental policy that is consistent with all state and federal laws. The policy includes provisions for citizens to contact us if they have a conflict with a police officer.