Professional and Work Experience

Social Work Specialist, City and County of San Francisco: Human Services Agency [1 of 2 current positions]

    • As an Early Engagement Investment Strategist, provide triage and assessment services
    • Improve outcomes for CalWORKs (TANF) families by rapidly and effectively identifying client needs
    • Provide intensive case management to clients in crisis
    • Assign clients to employment-related activities and barrier-removal services to achieve self-sufficiency
    • Screen for and identify clients' learning needs and intellectual disabilities
    • Establish and nurture relationships with community-based organizations and government agencies
 
Deal Editor, Slickdeals [2 of 2 current positions]
    • Write and edit for a user-driven deal site to help consumers make the best shopping decisions
    • Curate site's Frontpage with top deals, promotions, and discount offers
    • Support and moderate an active online community with over 12 million unique visitors per month
    • Compare merchandise prices using price history data and price comparison engines
    • Provide consultation to businesses to create successful campaigns, with consumers in mind
 
Social Worker, City and County of San Francisco: Human Services Agency
    • As a Cal-Learn social worker, support and advocate for youths who are pregnant and parenting
    • Advise students in obtaining high school diplomas and equvilent
    • Arrange supportive services – childcare, housing, transportation – to further clients’ self-sufficiency
    • Coordinate with counselors, school staff, and parents to help clients overcome educational barriers
    • Assess clients' psychosocial, financial, medical, and educational needs, then provide guidance
    • As an on-duty ADA social worker, serve as onsite point of contact for people who are disabled
    • Conduct in-home needs-assessments for home-bound CalWORKs clients
    • Collaborate with community-based organizations and government agencies
    • Maintain up-to-date chart records for over 30 clients and prepare monthly statistical reports
 
Social Rehabilitation Relief Counselor (Mental Illness and Substance Abuse), Progress Foundation
    • Counsel clients and manage cases
    • Lead day treatment and group activity sessions for clients
    • Refer clients to outpatient services and next level-of-care
    • Strategize service plans with internal staff and external providers
    • Intervene during crises and help clients process situations
    • Document client progress and assist them in meeting treatment goals
    • Orient clients to program procedures and policies
    • Conduct telephone referrals for incoming clients from hospitals and clinics
    • Monitor and record medication
    • Promote the social rehabilitation philosophy among program staff and clients clients
 
Field Office Operations Supervisor, U.S. Bureau of the Census
    • Supervise over 30 clerks on administrative and operational tasks
    • Interact with local staff and hold phone conferences with out-of-state regional supervisors
    • Conduct individual and group training sessions
    • Maintain flow and quality of work by making adjustments to expedite production
    • Prepare and assign work assignments to subordinates and ensure accuracy
    • Oversee assignment preparation, data entry, quality checks, and printing activities
 
Volunteer Coordinator Assistant, Sacred Heart Community Service through AmeriCorps
    • Foster relationships with and responsible for 50 volunteers on a daily basis
    • Handle volunteer outreach via phone calls, e-mails, and in-person
    • Facilitate large and small groups 
    • Schedule and coordinate meetings, appointments, and events using Outlook
    • Write articles, create reports, proofread letters, and edit newsletters
    • Accurately enter and organize data on Excel, Access, SPSS, HMIS, and other computer applications
    • Manage food and clothing donations from businesses and individuals
    • Establish rapport with tutees of assorted academic subjects
    • Handle caseloads for clients seeking housing assistance