May 12, 2010                                                                                              
From: Edward Tracy
Emerald Alaska
Scott did a great job for us. He was more than able to answer everyone's questions and was willing to meet our constantly changing schedule the three days he was here. I was really impressed with his knowledge, and the information he prepared for us as part of the classroom training. I got quite a few requests for the charts he put together to help us choose the correct hose and vac unit for each job.
Scott ran each small group through a classroom presentation and ran the vac unit up with our operators at the controls, then went over anything that our operators wanted to know about safety, operation, and maintenance. Our mechanic spent some time with him as well.
I greatly appreciate his efforts and the excellent customer support he has given us.
Best Regards,
Edward Tracy / DOT Compliance Officer
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