Let the record show that...

 Main Page

Other Valve Stories

The Story So Far 

I. Initial Banning

II. What To Do

III. Reformat?!

IV. Ignore It 

V. Final Ticket

VI. You Have 3 New Messages

VII. Contact


IX. BBB part 2

X. BBB part 3

Update: 1/13/09 - Valve refunds Alex's money after he is banned. Check out "Other Valve Stories" for more info. This means there is hope for some of you out there.

Update: 8/22/2007 - Valve refuses to negotiate with the Better Business Bureau and I've added chapter 10.

Update: 8/17/2007 - New status section on the main page. New content soon about updates with the BBB.

Added the 9th chapter. It includes Valve's interesting yet short response and my rebuttal.

Update: 8/15/2007 - Updated flash audio clips and added a recorded clip to part VI.

Update: 8/14/2007 - My complaint has been forwarded to Valve and I await a reply. I have also added an 8th chapter with info on my BBB complaint.

Update: 8/11/2007 - I have submitted a complaint against Valve Software with the Better Business Bureau.

Update: 8/9/2007 - Two new chapters added. I finally got a call returned from Valve.

Added a section where stories from other people can go.

Update: 8/8/2007 - There are currently five chapters recounting my attempts to get the attention of Valve. I believe I am proof that their system is not perfect. Wish me the best.

Added background information as to why I might be mistakenly banned.