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University of Massachusetts Compliance Office

It is the mission of the office of athletic compliance to provide student-athletes, coaches, staff, and boosters with the knowledge needed to be successful within the guidelines provided by NCAA legislation. The duty of the athletic compliance office is to maintain the institution's integrity in the area of athletic compliance and to assist the athletic department in maintaining intercollegiate athletics as an integral part of the educational program and the athlete as an integral part of the student body. UMass promotes excellence in athletics and academics. High standards in both programs insure that students will be given the best possible foundation for their future lives and careers. Academic achievement is the primary measure of a successful student-athlete, and integrity is the hallmark of a successful program.

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Kim Callicoatte was named the Associate Athletics Director for Compliance Services at the University of Massachusetts in February of 2009. In this role she is primarily responsible for oversight of all NCAA compliance-related tasks as well as sport administration duties and strategic planning for the department. Prior to her arrival at UMass, she was the Senior Associate AD for Compliance at Sacred Heart University from 2000 - 2009. In addition, she served as the Senior Woman Administrator for the department, representing the university in that capacity at all Northeast Conference meetings. She was a member of the strategic planning committee for the conference, helping develop the 2009-2014 NEC Strategic Plan.

Her NCAA experience includes a 4 year stint on the Academics / Eligibility / Compliance Cabinet, serving as chair of the Initial Eligibility Subcommittee for 2 of those years. Most recently she was a member of the NCAA Working Group to research at-risk student-athletes.  The group has developed a system, entitled FLAG (Facilitating Learning and Achieving Graduation), that will assist institutions with assessing risk and in supporting all student-athletes in their pursuit of college degrees.

A native of Austin, Texas, and a 1983 graduate of Trinity University in San Antonio with a bachelor’s degree in Computer Science, Callicoatte went on to earn her master of education in Exercise Physiology from the University of Texas in 1986. After spending 10 years coaching women’s basketball (Texas Lutheran University, St. Edward’s University), she entered the area of administration and compliance.


Carol Ford is in her 21st year working at UMass and her 16th year in the Compliance Department of the University. This will be her third year as the Assistant Athletic Director for Compliance. Her duties include ensuring that UMass stays in compliance with all NCAA, Atlantic 10, ECAC, CAA, and Hockey East regulations. Her primary responsibilities are the day-to-day duties n
eeded for the school to comply with NCAA rules.  Prior to her time as compliance coordinator, Ford spent four seasons as head coach of the Minutewoman volleyball team. She led UMass to an overall record of 46-75 from 1987-1990, with her teams advancing to the Atlantic 10 Tournament in both 1987 and 1988. Ford's best season came in 1987, when UMass posted an overall record of 21-9 and finished third in the Atlantic 10. During that time, she also served as the Program Head for the tennis team.

Prior to coming to UMass, Ford spent two seasons as an assistant coach for the men's and women's volleyball teams at Springfield College from 1985-1986. Ford was also the head women's volleyball and softball coach at the University of New Hampshire from 1981-1985, and spent one season as an assistant volleyball coach at both Northeastern (1981) and Penn State (1980).

Ford graduated from Central Connecticut State University in 1978 with a bachelor's degree in physical education. She went on to earn her master's in education from Springfield College in 1987, and currently resides in South Deerfield.

 Key Contacts

413.545.1823
 
413.545.1950
 
Karen Greene
413.547.1247
 
FAX
413.545.1752

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