ABOUT US

 TUNEX TRAVEL AND TOURS INC. BOOKING TERMS & CONDITIONS

1.0 Introduction: Tunex Travel and Tours Inc. is a travel agency providing full services for domestic and international airline ticketing, hotel accommodation reservation, domestic and international tour packaging services, airport roundtrip transfer services within and outside the Philippines.  

1.1 These terms and conditions of business ("the terms") govern every transaction made between Tunex Travel and Tours Inc for all travel agency services as mentioned above to any person, firm, company ("the client).

1.2 The terms prevail over any written terms and conditions of the client.  

1.3 Any variation to the terms must be agreed upon in writing by Tunex Travel and Tours Inc.

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2.0  Price and Payment Prices: All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed when paid in full. Please note that the prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes, and airfare increases.  

• Refunds, Changes, and Cancellation Fees: We will not provide a refund to you until we receive the funds from the relevant supplier. Canceled bookings may incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees and extra charges may apply where a booking is changed and when tickets or documents are re-issued. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge.

• Deposit and Final Payment: You will be required to pay a deposit or deposits when booking. All deposits are non-refundable for changes of mind or cancellations by you. Final payment is required no later than 3-5 days prior to departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking.

• Payments by Credit Card: We are currently not accepting all major credit cards as means of payment. All form of payment tentatively remains via direct bank deposit, check deposit,bank-to-bank transfer, and/or cash payment in our designated offices within Metro Manila and its environs. 

•  Payments by Cheque: Please note that cheque payments (including bank cheques) require 3-5 business days to process. If you are paying by this method you will need to make the payment at least 5 business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balance to you.  

2.1  The client will pay Tunex Travel and Tours Inc the fixed fare or current list price charge-whichever is agreed at the time of transaction.

2.2  Tunex Travel and Tours Inc reserves the right to add interest to any account outstanding after ... days up to the maximum permitted.  

2.3 Tunex Travel and Tours Inc. will invoice the client after ... days if feedback is not received to progress the clients' inquiry/transaction.  

2.4 Invoices from Tunex Travel and Tours Inc. to the client for services provided should be paid in full within the stipulated ....days of the invoice date, by direct deposit to our designated bank account, cash payment, and or check. 

2.5 Tunex Travel and Tours Inc. reserves the right NOT to release final receipt until payment has cleared through its bank.  

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